Yahoo Web Hosting negative review #26018 by johnnyB (none@n...)
Yahoo Web Hosting got a negative review on
Yahoo Web Hosting
smallbusiness.yahoo.com is inactive webhosting company!
701 First Avenue
Sunnyvale , CA 94089 US
☎ Phone 1-866-781-9246
📧 webmaster@y...smallbusiness.yahoo.com is inactive webhosting company!
johnnyB ( none@n... )
Yahoo webhosting is the worst!
I have a client who insisted on going BACK to Yahoo Webhosting after I switched them to Bluehost. It was right when Bluehost got hacked/attacked and they had serious downtime issues for nearly an entire week sometime around August of 2013. The clients reason for wanting to go back was some issues they were having receiving/sending email which I think was some conflict between their ISP (verizon) and Bluehost. It was never resolved as they don't have an in-house IT people so I told him, "Find, ok I'll move your Wordpress based website back to Yahoo."
Well, what a &*#@ing nightmare it has been dealing with Yahoo webhosting. Guaranteed hold time of more than 1 hour each time I call their 'tech' support. Their control panel (if you can call it that) is the worst p.o.s. control panel I've ever seen. It's massively confusing, extremely limited in options and doesn't make any sense. Even the tech support guy admitted that their service is really messed up. In fact, the tech support guy had to guess what I was looking at because his screen didn't match what I was seeing on the Control Panel so everything he was telling me to click on simply wasn't there. After 3 phone calls, I still have not resolved all the issues of trying to set up a simple Wordpress website. I had many issues simply trying install phpMyAdmin which was incredibly frustrating. Once I got that set up, there were still more issues as somehow there were already 6 databases created. The 'tech' support guy could not tell me which ones I could delete, nor could he answer why there were six databases set up. My clients previous website at Yahoo didn't even use a database. Naturally I deleted all the databases to start fresh. This caused phpMyAdmin install to awry. So then I had to walk through the process AGAIN of getting that set up. And oh by the way, it's an older version of phpMyAdmin and there is no way to upgrade.
Also, accessing the FTP is a huge pain. I could not connect using FireFTP which is the free plugin I use for Firefox that works great with EVERY OTHER WEBHOSTING company in the world. With Yahoo webhosting, I had to download filezilla from the filezilla project website, install it, then use that to connect.
After I get Wordpress installed, I figured out that only the homepage is working. It appears that mod_rewrite isn't work. So naturally I look to the .htaccess file on the server. Oh whoops, Yahoo doesn't allow .htaccess. WTF you have go to be kidding me!?!?!
So now I'm on the phone yet again, holding for over and hour, waiting and waiting and waiting, so I can hopefully get the mod_rewrite problem resolved so my client and his online viewers can see more than the #*#@ing home page!
Then there is the problem of resetting passwords for the emails that were previously set up by my client before we moved his stuff to Bluehost. Emails were set up on Yahoo webhosting account and I can't find anywhere to reset the passwords for the emails through the control panel where the user can create and edit settings for email accounts tied to the domain.
Yahoo webhosting is truly the most piece of sh!t business I've ever dealt with, and that's saying something because I used to have ATT internet and phone service. Their services are just horrible and it's hard to believe they still have customers. I told my client after I get this fixed that I will not deal with Yahoo again for their website needs and if they need additional help, they will have to call someone else. So I dumped my own client because their refusal to go with a real webhosting service. I'm not saying Bluehost is the end-all-b-all, let's face it, their service has gone downhill over the past year, but still...ANYONE is better yahoo webhosting.
I have a client who insisted on going BACK to Yahoo Webhosting after I switched them to Bluehost. It was right when Bluehost got hacked/attacked and they had serious downtime issues for nearly an entire week sometime around August of 2013. The clients reason for wanting to go back was some issues they were having receiving/sending email which I think was some conflict between their ISP (verizon) and Bluehost. It was never resolved as they don't have an in-house IT people so I told him, "Find, ok I'll move your Wordpress based website back to Yahoo."
Well, what a &*#@ing nightmare it has been dealing with Yahoo webhosting. Guaranteed hold time of more than 1 hour each time I call their 'tech' support. Their control panel (if you can call it that) is the worst p.o.s. control panel I've ever seen. It's massively confusing, extremely limited in options and doesn't make any sense. Even the tech support guy admitted that their service is really messed up. In fact, the tech support guy had to guess what I was looking at because his screen didn't match what I was seeing on the Control Panel so everything he was telling me to click on simply wasn't there. After 3 phone calls, I still have not resolved all the issues of trying to set up a simple Wordpress website. I had many issues simply trying install phpMyAdmin which was incredibly frustrating. Once I got that set up, there were still more issues as somehow there were already 6 databases created. The 'tech' support guy could not tell me which ones I could delete, nor could he answer why there were six databases set up. My clients previous website at Yahoo didn't even use a database. Naturally I deleted all the databases to start fresh. This caused phpMyAdmin install to awry. So then I had to walk through the process AGAIN of getting that set up. And oh by the way, it's an older version of phpMyAdmin and there is no way to upgrade.
Also, accessing the FTP is a huge pain. I could not connect using FireFTP which is the free plugin I use for Firefox that works great with EVERY OTHER WEBHOSTING company in the world. With Yahoo webhosting, I had to download filezilla from the filezilla project website, install it, then use that to connect.
After I get Wordpress installed, I figured out that only the homepage is working. It appears that mod_rewrite isn't work. So naturally I look to the .htaccess file on the server. Oh whoops, Yahoo doesn't allow .htaccess. WTF you have go to be kidding me!?!?!
So now I'm on the phone yet again, holding for over and hour, waiting and waiting and waiting, so I can hopefully get the mod_rewrite problem resolved so my client and his online viewers can see more than the #*#@ing home page!
Then there is the problem of resetting passwords for the emails that were previously set up by my client before we moved his stuff to Bluehost. Emails were set up on Yahoo webhosting account and I can't find anywhere to reset the passwords for the emails through the control panel where the user can create and edit settings for email accounts tied to the domain.
Yahoo webhosting is truly the most piece of sh!t business I've ever dealt with, and that's saying something because I used to have ATT internet and phone service. Their services are just horrible and it's hard to believe they still have customers. I told my client after I get this fixed that I will not deal with Yahoo again for their website needs and if they need additional help, they will have to call someone else. So I dumped my own client because their refusal to go with a real webhosting service. I'm not saying Bluehost is the end-all-b-all, let's face it, their service has gone downhill over the past year, but still...ANYONE is better yahoo webhosting.
93 out of 102 users found this review to be helpful!
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