Re-Invent review #5956 by Re-invent Technologies (sales@r...) on 2009
Re-Invent got a positive review on
Re-Invent
re-invent.com is inactive webhosting company!
PO Box 947
Douglas , MA 01516 US
☎ Phone +1 508 476 7400
📧 sales@r...re-invent.com is inactive webhosting company!
Re-invent Technologies ( sales@r... )
We understand we can't make everyone happy. But some of these comments are unwarranted and misinformed at best. We've been in business for 11 years now and if there are only 8 or so people that have something bad to say I guess we're not doing too bad of a job.. . We have had a 100% network uptime and 99.999% service uptime since 2004. Our staff is friendly and fast with an average response time of under 25 minutes.
Some of those posts are from people with viruses on their computers causing their sites to get hacked and nothing to do with us. But we can't explain that to them as everything is our fault in their minds. So they post that we're horrible for telling them that they have a trojan on their system that compromised their own site. Some of the other ones are from people we don't even know or have never been a customer. And I can place 1 or 2 others that are from a competitor posting comments.
Additionally, we don't provide telephone support and its mentioned in many places on our site.
We've had no unscheduled maintenance to our site that was not announced beforehand and that was conducted during off-business hours. Any maintenance had no effect on our services or support.
Re-invent always strives for excellence in hosting services and support and will continue to do so for the future.
Some of those posts are from people with viruses on their computers causing their sites to get hacked and nothing to do with us. But we can't explain that to them as everything is our fault in their minds. So they post that we're horrible for telling them that they have a trojan on their system that compromised their own site. Some of the other ones are from people we don't even know or have never been a customer. And I can place 1 or 2 others that are from a competitor posting comments.
Additionally, we don't provide telephone support and its mentioned in many places on our site.
We've had no unscheduled maintenance to our site that was not announced beforehand and that was conducted during off-business hours. Any maintenance had no effect on our services or support.
Re-invent always strives for excellence in hosting services and support and will continue to do so for the future.
88 out of 101 users found this review to be helpful!