Lunar Pages negative review #6605 by ripoff (info@l...) on Sep 2009

Lunar Pages got a negative review on
Lunar Pages
1908 N. Enterprise St.
Orange , CA 92865
Phone 1-877-586-7207
Phone 877.586.2772
Fax 1-714-521-8195 is inactive, but is redirected to
Customer review #6605
ripoff ( info@l... )
Time Hosted 6 mo. to 1 year
Global rating
Price / Cost
Customer Relation
Control Panel

These guys have closed my sites.

The whole horror story started about 7 months ago when i was looking for webhosting.
I checked the Lunarpages website and purchased their shared hostingplan, they advertised with banners “UNLIMITED sites, UNLIMITED bandwidth, UNLIMITED storage” (This is COMPLETE bullshit!).
So i was interested because of that “unlimited” and also for the free DDOS protection (wich i highly doubt they have that, as i had so much downtime experience) and because of their “uptime guarantee of 99,9%” i guess they mean they have a downtime guarantee of 99,9% as i have faced so many downtimes that it really annoyed me that i had to contact them so often.

I run a few sites, all Wordpress blogs and experienced a lot downtimes (for many hours, multiple times a week).
After their moneyback guarantee period is over they start sending you false reports that your sites are using high resources of their server (note: i had less than 1000 visitors in 3 months and run simple standard Wordpress blogs).
Because of that you have to upgrade your hostingpackage (i paid $60 for “unlimited sites, unlimited bandwidth, unlimited storage” 12 months) to a VPS or Dedicated server.
A VPS starts at $30 a month (so they want me to switch from $60 a year to $30 a month).

I told them i have read negative reviews about the same reason how they contact me (After the moneyback guarantee they literally force you to upgrade to actually rip you off, because your sites are using heavy resources wich is complete bullshit of course) at that time they told me they have nothing to do with reviews from others but they had a final option for me to solve the problems by installing the WP Cache or WP Super Cache plugin.

After a long period of downtimes and many emails from my side they moved my sites to a “cloud” server and within 1 day finally took all my sites down because my sites keep using high resources (note: i wrote them an email and let them know my thoughts and told them i don’t agree with their sneaky upgrade plans) and i still have about 5 months hosting left on that account, and they won’t refund me these months ($5 x 5 months = $25).

Their support is bad, they claim to have the best server technology available, but if you don’t even know how to keep running simple Wordpress blogs i highly doubt if they really had any education about servers and webhosting.

Best of all, i have keeped all records of conversations with their support staff (made screenshots) and will create a website specially dedicated to Lunarpages with these screenshots as prove.
People can see that my reviews are honest and not affiliate reviews from website owners who make money with your clicks.

Ripping me off will finally cost Lunarpages more than it brings them!



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