Level 6 Studios negative review #3680 by Al (winky3x17@h...) on 2009
Level 6 Studios got a negative review on and one official response on
Level 6 Studios
level6studios.com is inactive webhosting company!
6020 Central Dr
Lake Charles , LA 70607 US
☎ Phone +1 337 214-4402
📠 Fax +1 888 275 8244
📧 hosting@l...level6studios.com is inactive webhosting company!
Al ( winky3x17@h... )
When I was setting up my sites they didnt know their product didnt work on a windows server, Ikonboard. Although they did set my forum up on a linux server and redirected. The deal was fair. $200 for a year and they setup the forum.
After close to 3 months (50 days) my server was down close to 10% of the time. Once for 4 days once for 5 days.
1st time it was down: It took them 4 days to correct the problem and it was their fault. All I got were excuses of why this occured. It was thanksgiving weekend so I gave some leway.
2nd time it was down: Same problem, asked them to fix it. Took some time before I got a response, 1 day if I remember. I got an excuse again and no reason why it went down. 3 days passed with me emailing them for a fix, a reason, anything, 4 days, 5 days. On the 5th day (after Christmas passed) I emailed AGAIN asking to please fix the problem or rebuild the VPS. I will reupload my sites.... no response. I asked to close my account and pro-rate what I paid so far, I thought that was fair. Again no response since.
I highly do not recommend them. I felt all I got were excuses why things didnt work. Their phone system was down 1/2 the time I called. I work in the IT field so I do know how networks work and how things are suppose to operate. I am actually a pretty easy person to please and quite patient for what its worth.
After close to 3 months (50 days) my server was down close to 10% of the time. Once for 4 days once for 5 days.
1st time it was down: It took them 4 days to correct the problem and it was their fault. All I got were excuses of why this occured. It was thanksgiving weekend so I gave some leway.
2nd time it was down: Same problem, asked them to fix it. Took some time before I got a response, 1 day if I remember. I got an excuse again and no reason why it went down. 3 days passed with me emailing them for a fix, a reason, anything, 4 days, 5 days. On the 5th day (after Christmas passed) I emailed AGAIN asking to please fix the problem or rebuild the VPS. I will reupload my sites.... no response. I asked to close my account and pro-rate what I paid so far, I thought that was fair. Again no response since.
I highly do not recommend them. I felt all I got were excuses why things didnt work. Their phone system was down 1/2 the time I called. I work in the IT field so I do know how networks work and how things are suppose to operate. I am actually a pretty easy person to please and quite patient for what its worth.
Our Company has Updated our phone system and support center and making our website easier to move around to get support.
if need support please visit http://level6studios.com/support and our tech team would beable to help any body
Marketing representative (No More - nomore@y..., ).
if need support please visit http://level6studios.com/support and our tech team would beable to help any body
Marketing representative (No More - nomore@y..., ).
61 out of 68 users found this review to be helpful!