iPower negative review #2240 by Matt (savagebrothersfilms@y...)
iPower got a negative review on
iPower
ipower.com is inactive, but is redirected to bluehost.com
2800 28th St, Ste 205
Santa Monica , CA 90405 US
☎ Phone 888-511-4678
📧 sales@i...ipower.com is inactive, but is redirected to bluehost.com
Matt ( savagebrothersfilms@y... )
You 'renewed' my account on 1/25/08 and charged my card WITHOUT MY PERMISSION!
I CONTACTED FINALLY VIA EMAIL & YOU CANCELLED AS YOU SAY 15 DAYS LATER!
15 DAYS IS WELL WITHIN 30 DAYS. YOU ROBBED ME. GIVE ME MY MONEY YOU THIEVES.
I WILL GIVE YOU THIS ONE LAST CHANCE TO MAKE THINGS RIGHT. REFUND MY MONEY. YOU CHARGED ME $166.80 & 15 DAYS LATER REFUNDED $26.45. HOW IS THAT NOT ROBBERY? $140 FOR 15 DAYS WHEN IT WAS YOUR FAULT THAT I WAS NOT ABLE TO CONTACT YOU DUE TO HORRIBLE HORRIBLE CUSTOMER SERVICE AND HOUR LONG WAIT TIMES ON THE PHONE!
I have tried to get ahold of you on multiple occasions. This is
the worst
> customer service experience I have ever
> encountered.
>
> 45 minutes waiting on hold via phone on 1/24/08
> 52 minutes waiting on hold via phone on 1/25/08
> 34 minutes waiting on hold via phone on 1/26/08
> I've tried to chat online, no agent came to the chat box after 40
minutes.
> I've tried to email you via the website and got the message "a
problem has
> been
> encountered"
ONCE AGAIN, LAST CHANCE. NEXT WILL BE THE BETTER BUSINESS BUREAU AND MY LOCAL POLICE STATION FOR THE ILLEGAL USE OF MY CREDIT CARD NUMBER
I CONTACTED FINALLY VIA EMAIL & YOU CANCELLED AS YOU SAY 15 DAYS LATER!
15 DAYS IS WELL WITHIN 30 DAYS. YOU ROBBED ME. GIVE ME MY MONEY YOU THIEVES.
I WILL GIVE YOU THIS ONE LAST CHANCE TO MAKE THINGS RIGHT. REFUND MY MONEY. YOU CHARGED ME $166.80 & 15 DAYS LATER REFUNDED $26.45. HOW IS THAT NOT ROBBERY? $140 FOR 15 DAYS WHEN IT WAS YOUR FAULT THAT I WAS NOT ABLE TO CONTACT YOU DUE TO HORRIBLE HORRIBLE CUSTOMER SERVICE AND HOUR LONG WAIT TIMES ON THE PHONE!
I have tried to get ahold of you on multiple occasions. This is
the worst
> customer service experience I have ever
> encountered.
>
> 45 minutes waiting on hold via phone on 1/24/08
> 52 minutes waiting on hold via phone on 1/25/08
> 34 minutes waiting on hold via phone on 1/26/08
> I've tried to chat online, no agent came to the chat box after 40
minutes.
> I've tried to email you via the website and got the message "a
problem has
> been
> encountered"
ONCE AGAIN, LAST CHANCE. NEXT WILL BE THE BETTER BUSINESS BUREAU AND MY LOCAL POLICE STATION FOR THE ILLEGAL USE OF MY CREDIT CARD NUMBER
76 out of 81 users found this review to be helpful!