Hostway negative review #9442 by Bob Anders (at609@y...) on Mar 2010
Hostway got a negative review on
100 N Riverside, Suite 800
Chicago , IL 60606 US
☎ Phone +1 866-467-8929
📠 Fax +1 312 236 1958
📧 sales@h...Bob Anders ( at609@y... )
Like Jeff, I've been with Hostway for over 10 years. Recently they migrated my site to a new server. When they did, they corrupted my site files. My site no longer forwarded me a form requesting information which is the sole purpose of my site in the first place. I called their "customer service" and was told that it wasn't their problem. They suggested that I contact my Web designer to fix it. Keep in mind I have a very basic site, and it has not been changed much in the past 10 years. The guy who designed it didn't have any files on his computer any longer. I was faced with having to redo the whole site.
I decided to shop around and found another host at more than half the price, with Americans that answer the phone promptly, give great support, and no bullshit.
When I called Hostway to cancel, they didn't even bother to ask why. When I asked about a refund for the remainder of my subscription, they said that since I paid for a year in advance there would be no refund. HOSTWAY, YOU SUCK!
I decided to shop around and found another host at more than half the price, with Americans that answer the phone promptly, give great support, and no bullshit.
When I called Hostway to cancel, they didn't even bother to ask why. When I asked about a refund for the remainder of my subscription, they said that since I paid for a year in advance there would be no refund. HOSTWAY, YOU SUCK!
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