Host Java negative review #10484 by -anonymous- on May 2010
Host Java got a negative review on
Host Java
hostjava.net is inactive, but is redirected to harddrivehotel.com
3118 W. Columbia Ave
Chicago , IL 60645 US
☎ Phone 1888221-HOST
📧 support@h...hostjava.net is inactive, but is redirected to harddrivehotel.com
-anonymous- ( -no email- )
"The Worst Customer Support Ever!"
I was just like you looking for a cheap Tomcat web-hosting service, and ordered 14-days trial (Shared Tomcat) at Hostjava.
Now, I am relieved I chose a trial, because the guy at the customer support is just an asshole! I could imagine how stressful it would be if I purchased their service.
I tell you why.
Below is how I treated at Hostjava, and drove me nuts.
1) They (or He) never pick up phone.
2) They (or He) respond ticket slow.
3) They (or He) say "Online Chat is for Sales Only" and leave chat when several questions are asked.
4) They (or He) say "I resolve the issue" and "I can not say ETA."
(...well, is it fixed or what? And, It never get fixed.)
5) They (or He) close ticket even though the problem is not resolved.
Also, I must remind you 24-Hour support never exists.
I think there is only one person works there.
So,
It might look attractive (price & service) on homepage but it never compensates an extreme stress the customer support guy delivers you.
My last word is...Don't Waste Your Time On Hostjava!
I was just like you looking for a cheap Tomcat web-hosting service, and ordered 14-days trial (Shared Tomcat) at Hostjava.
Now, I am relieved I chose a trial, because the guy at the customer support is just an asshole! I could imagine how stressful it would be if I purchased their service.
I tell you why.
Below is how I treated at Hostjava, and drove me nuts.
1) They (or He) never pick up phone.
2) They (or He) respond ticket slow.
3) They (or He) say "Online Chat is for Sales Only" and leave chat when several questions are asked.
4) They (or He) say "I resolve the issue" and "I can not say ETA."
(...well, is it fixed or what? And, It never get fixed.)
5) They (or He) close ticket even though the problem is not resolved.
Also, I must remind you 24-Hour support never exists.
I think there is only one person works there.
So,
It might look attractive (price & service) on homepage but it never compensates an extreme stress the customer support guy delivers you.
My last word is...Don't Waste Your Time On Hostjava!
78 out of 86 users found this review to be helpful!