Hosting 24 negative review #28956 by Ian Ra (ian@n...) on Sep 2014


Hosting 24 got a negative review on
Hosting 24
61 Lordou Vironos Street Lumiel Building
Larnaca 6023
CY
☎ Phone +370.68545152

hosting24.com is inactive, but is redirected to hostinger.com
Customer review #28956
1/10
Ian Ra ( ian@n... )
Time Hosted 1 to 2 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
Support desk useless - Failed To Resolve My Problems and charged me after i cancelled

I have been a customer of Hosting24 for over a year now as a gold member and in all that time i never used helpdesk. My website uptime was pretty good but was a little slow to load at times, and sometimes extremely slow but for the price i was paying i was happy with the service. untill an error occurred stating the site had used all resources, contacted helpdesk with all information and they told me my website is too popular and i need to purchase a VPS, explaing that its just a small wordpress site max 120 users a week, they suggested its down to googlebots, i was also told to look at resources in cpanel, i looked and it sat locked at 20/20 asked them how to fix it they once again suggested a VPS, I deleted all my content, pointed domains away from server and it was still a problem, spoke to helpdesk again this being 48 hours of no service, explained there is nothing running and they finally reset the services (something they made out they could not do) i then asked them to cancel my hosting plan thought all was well until they debited my paypal with renewal fee's, when questioned they now say i never cancelled and can not refund. for a year i would have recommended them, unless i get my money refunded i will shout from the rooftops on how badly this company treats its customers.

65 out of 67 users found this review to be helpful!

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