GoGrid negative review #6180 by Rohit (rohit@t...) on Aug 2009
GoGrid got a negative review on
GoGrid
gogrid.com is inactive, but is redirected to datapipe.com
2 Harrison St
San Francisco , CA 94105 US
☎ Phone 415-869-7000
📠 Fax 415-869-7001
📧 cobbtechxpert@g...gogrid.com is inactive, but is redirected to datapipe.com
Rohit ( rohit@t... )
I like GoGrid for a couple of reasons.
1) Easy and smooth control panel to create and manage your servers though the control panel could do with a lot more options
2) Speed of commissioning new hardware and setting up your servers.
I don't like GoGrid for a whole lot more reasons
1) I think they are trying hard but the customer service really sucks. If things are simple they are taken care of easily but if there is a bigger problem then you might as well start praying. Can't even blame the customer service guys... they probably have no other option but to escalate tickets.
2) I've had 2 serious outages in 6 months. Both times I've lost my server completely. First time the server just crashed... heard a lot of BS excuses and finally after 3 days they say nothing can be done. Another time the disk crashed and was told rather curtly that it is not recoverable. I'd expect better from a hosting provider.
3) The servers are good for testing, demos or QA etc but don't ever use it for a production environment you could set yourself up for a major fiasco sooner or later.
1) Easy and smooth control panel to create and manage your servers though the control panel could do with a lot more options
2) Speed of commissioning new hardware and setting up your servers.
I don't like GoGrid for a whole lot more reasons
1) I think they are trying hard but the customer service really sucks. If things are simple they are taken care of easily but if there is a bigger problem then you might as well start praying. Can't even blame the customer service guys... they probably have no other option but to escalate tickets.
2) I've had 2 serious outages in 6 months. Both times I've lost my server completely. First time the server just crashed... heard a lot of BS excuses and finally after 3 days they say nothing can be done. Another time the disk crashed and was told rather curtly that it is not recoverable. I'd expect better from a hosting provider.
3) The servers are good for testing, demos or QA etc but don't ever use it for a production environment you could set yourself up for a major fiasco sooner or later.
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