Friktoria negative review #57778 by Yana Timoshenko (yana@r...)
Friktoria got a negative review on
54 Koutarelia st.
Volos , MAGNESIA 38333 GR
☎ Phone +30.2421100659
📠 Fax +30.2421100659
📧 info@f...Yana Timoshenko ( yana@r... )
I paid for a virtual private server with Friktoria 6 months upfront and requested a custom OS or virtual console access together with the order. The next day, Friktoria manually provisions my server, installs a Linux distro of their choice, and tells me there's no virtual console access. Three days later, Friktoria refuses to refund me despite being unable to provide the requested service.
They advertise their offering with claims such as "refund if not satisfied" and "free choice of operating system" both *specifically* on pages dedicated to their VPS service. Obviously, both promises turned out to be lies.
If there's an issue with the service, I never jump to leaving a negative review. I always try to resolve the issue amicably. So, I tried to reach out to them three times, and every single time, they took a hard stance despite all the misleading marketing and my clear request left with the order. According to them, "the service was delivered as ordered."
Furthermore, there are hidden charges: I was charged 1.35 EUR extra for my order of 21 EUR. They don't disclose these extra fees anywhere until you are sent to the payment gateway.
They also charge for services that every other provider offers for free, like reverse DNS (7.5 EUR per month), or attempted unwanted technical support (60 EUR per hour without any hour limit or cap).
I'd stay away.
Proof:
"Refund if not satisfied"
https://web.archive.org/web/20211122234837/https%3A%2F%2Fwww.friktoria.com%2Fen%2Fvirtual-private-server-vps.html#Mod143
"Free choice of operating system"
https://web.archive.org/web/20211122163508/https%3A%2F%2Fwww.friktoria.com%2Fen%2Fwhat-is-vps-hosting.html
(red text under section "Instantly Scale Resources")
Communication with Friktoria is available on request.
They advertise their offering with claims such as "refund if not satisfied" and "free choice of operating system" both *specifically* on pages dedicated to their VPS service. Obviously, both promises turned out to be lies.
If there's an issue with the service, I never jump to leaving a negative review. I always try to resolve the issue amicably. So, I tried to reach out to them three times, and every single time, they took a hard stance despite all the misleading marketing and my clear request left with the order. According to them, "the service was delivered as ordered."
Furthermore, there are hidden charges: I was charged 1.35 EUR extra for my order of 21 EUR. They don't disclose these extra fees anywhere until you are sent to the payment gateway.
They also charge for services that every other provider offers for free, like reverse DNS (7.5 EUR per month), or attempted unwanted technical support (60 EUR per hour without any hour limit or cap).
I'd stay away.
Proof:
"Refund if not satisfied"
https://web.archive.org/web/20211122234837/https%3A%2F%2Fwww.friktoria.com%2Fen%2Fvirtual-private-server-vps.html#Mod143
"Free choice of operating system"
https://web.archive.org/web/20211122163508/https%3A%2F%2Fwww.friktoria.com%2Fen%2Fwhat-is-vps-hosting.html
(red text under section "Instantly Scale Resources")
Communication with Friktoria is available on request.
45 out of 56 users found this review to be helpful!