Edis negative review #11184 by -anonymous- on Jun 2010


Edis got a negative review on and one official response on
edis.at
Edis
Hauptplatz 3
Graz , STYRIA 8010
AT
☎ Phone +43.19094111
Customer review #11184
1.5/10
-anonymous- ( -no email- )
Time Hosted over 3 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
This provider offered good products and excellent service in the past. Years ago. Today they offer average products you may also get for half of the price. We experienced big problems with our sites performance the last months. Especially when our sites were opened in foreign countries. Even in European ones. Most recently their MySQL service was constantly resulting in time-outs. It seems they are working on it, and performance increases again. Last but not least the customer service. In the beginning you could ask them everything and got a competent answer by the owner himself. Today you don't even get an answer. And never be late paying your invoices. You'll get really huge penalty payments within a few days delay. Afterwards letters from their lawyer asking for even more. And they turn off your website without any notice, but reactivation fees afterwards. In a nutshell: average products, bad price, worse service. It's a pity.
Hello from EDIS!

We value our customers and we absolutely understand their needs. EDIS runs one of the fastest hosting-, database- and mail-production systems on the market and is now present with its own hosting-infrastructure in Austria, Switzerland, Germany, UK and soon in US.

We'd like to assure you that the there are none of the above mentioned "penalty charges" and we are proud of our fast and personal service. Just take a look at our facebook page or webhostlist.de:

http://www.webhostlist.de/provider/4035-EDIS-GmbH/
http://facebook.com/edis.at

Some people do not understand that paying their bills is also an important part of a business-relationship, get angry after being taken to court and write reviews like the one above.

If you have any questions or would like to try out our services, please send us an inquiry to support@edis.at or give us a ring at +43 316 827 500 903

Best regards,
Gerhard Kleewein

--
EDIS GmbH, CEO
Widmannstettergasse 3
A-8053 Graz
UID: ATU 64124511
phone: +43 316 827 500
fax: +43 316 827 500 777
http://www.edis.at

Marketing representative (support@edis.at, ).

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