Domain.com negative review #22407 by Brit on Jan 2013
Domain.com got a negative review on
5335 Gate Pkwy 2nd Floor
Jacksonville , FL FL 32256 US
☎ Phone (800) 403-3568
📧 support@d...Brit ( -no email- )
Worst hosting company in the world ever
Since purchasing hosting with this company in 2011 we have had so many problems. The main issue is that their customer support is appalling, which means that any problem takes ages to be dealt with and in our case, only after several incredibly stupid responses from domain.com which even with our limited knowledge reek of ignorance about web hosting. Our business has now been 6 weeks without emails. Apparently they changed servers last year without telling customers, changed online platforms, changed nameservers, all resulting in products not working. Did they inform their customers? No. Instead we are left with nothing working and no help from their customer support whatsoever. Trying to get hold of anyone in customer service with reasonable intelligence is impossible. We have come to the conclusion that our only choice is to leave them and go elsewhere. Cheap they may be, but the cost is priceless damage to our business, innumerable amounts of stress, emails, phone calls and time spend trying to fix their problems. Avoid at all costs.
Since purchasing hosting with this company in 2011 we have had so many problems. The main issue is that their customer support is appalling, which means that any problem takes ages to be dealt with and in our case, only after several incredibly stupid responses from domain.com which even with our limited knowledge reek of ignorance about web hosting. Our business has now been 6 weeks without emails. Apparently they changed servers last year without telling customers, changed online platforms, changed nameservers, all resulting in products not working. Did they inform their customers? No. Instead we are left with nothing working and no help from their customer support whatsoever. Trying to get hold of anyone in customer service with reasonable intelligence is impossible. We have come to the conclusion that our only choice is to leave them and go elsewhere. Cheap they may be, but the cost is priceless damage to our business, innumerable amounts of stress, emails, phone calls and time spend trying to fix their problems. Avoid at all costs.
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