Domain.com negative review #11757 by Brett Reasor (brett@b...)
Domain.com got a negative review on
Domain.com
domain.com is inactive, but is redirected to networksolutions.com
5335 Gate Pkwy 2nd Floor
Jacksonville , FL FL 32256 US
☎ Phone (800) 403-3568
📧 support@d...domain.com is inactive, but is redirected to networksolutions.com
Brett Reasor ( brett@b... )
I've been using domain.com's VPS services for 7 months now. Up until last week, I haven't had many issues. Last Friday, I decided to patch my server and reboot it to the new kernel. Big Mistake! My server never came back up. I log into my control panel and try to start my server up. No luck, it fails. I try restarting in repair mode, no luck. Searching google for the error returned, I found the fix to be a simple restart of a service on the host. I open a ticket on Friday afternoon via email. I get a response 24 hrs later saying it would be resolved within 24 hrs later. Tuesday afternoon, no response. I call technical support, they say issue will be resolved shortly. Weds morning, still no server up. Call support, engineer will be in office in 3 hrs and will look at ticket. 8 hours later, no response still. Call back, nobody has looked at my ticket. It's being "escalated." 5.5 days and counting and my server is still down.
I can't vouch for their shared web hosting, but the VPS service is the worst service I have ever had.
I can't vouch for their shared web hosting, but the VPS service is the worst service I have ever had.
60 out of 63 users found this review to be helpful!