BurstNET negative review #6487 by Jason A Jensen (jasonajensen@g...)
BurstNET got a negative review on
BurstNET
burst.net is inactive, but is redirected to hostwinds.com
422 Prescott Avenue
Scranton , PA 18510 US
☎ Phone +1 570 343 2200
📠 Fax +1 570 343 9533
📧 nic@b...burst.net is inactive, but is redirected to hostwinds.com
Jason A Jensen ( jasonajensen@g... )
First, I was a long term customer that paid Nocster over $2000 until they had network issues in 2005. My server went down for days and so I moved to EV1Servers. Also, I am trying to buy a house to this is particularly annoying.
After I left in 2005, I came back, or at least tried to, in 2007. This turned out to be the worst mistake I have ever made with hosting. I signed up for their Virtuozzo server for like $250 per month. So after 3 weeks and numerous trouble tickets it still did not work properly. I then asked for the money back from the server and the next month that they had already billed. They refused even though their policy CLEARLY states in section 4.2 called "Acceptance of BurstNET™ Services" which states "Client shall have the right to evaluate the BurstNET™ Services as set forth in Exhibit A for a period of thirty (30) days after initiation of the
BurstNET™ Services, at the charge, if any, set forth in Exhibit E or elsewhere offered by BurstNET™ and confirmed in the confirmation letter. If Client determines that any BurstNET™
Services do not reasonably satisfy the standards provided herein, then Client shall promptly notify BurstNET™ of such deficiency. BurstNET™ shall use commercially reasonable
efforts to cure such deficiency . In the event BurstNET™ is unable to cure such deficiency, Client's sole and exclusive remedy shall be the refund of the amounts paid by Client under
the Agreement, and the right to terminate this Agreement."
So I charged them back. Somehow we both won as I got the money back and they said they did too. This is where it gets evil! They then charged me two $35 chargeback fees for a total of $70. Now with late fees and stuff it is $130.
So not only will they completely rip off a long time customer and not honor the agreement, but then they will try to ruin your life by putting the false charges on your credit report.
BEWARE AND STAY AWAY FROM BURSTNET/NOCSTER!
After I left in 2005, I came back, or at least tried to, in 2007. This turned out to be the worst mistake I have ever made with hosting. I signed up for their Virtuozzo server for like $250 per month. So after 3 weeks and numerous trouble tickets it still did not work properly. I then asked for the money back from the server and the next month that they had already billed. They refused even though their policy CLEARLY states in section 4.2 called "Acceptance of BurstNET™ Services" which states "Client shall have the right to evaluate the BurstNET™ Services as set forth in Exhibit A for a period of thirty (30) days after initiation of the
BurstNET™ Services, at the charge, if any, set forth in Exhibit E or elsewhere offered by BurstNET™ and confirmed in the confirmation letter. If Client determines that any BurstNET™
Services do not reasonably satisfy the standards provided herein, then Client shall promptly notify BurstNET™ of such deficiency. BurstNET™ shall use commercially reasonable
efforts to cure such deficiency . In the event BurstNET™ is unable to cure such deficiency, Client's sole and exclusive remedy shall be the refund of the amounts paid by Client under
the Agreement, and the right to terminate this Agreement."
So I charged them back. Somehow we both won as I got the money back and they said they did too. This is where it gets evil! They then charged me two $35 chargeback fees for a total of $70. Now with late fees and stuff it is $130.
So not only will they completely rip off a long time customer and not honor the agreement, but then they will try to ruin your life by putting the false charges on your credit report.
BEWARE AND STAY AWAY FROM BURSTNET/NOCSTER!
78 out of 85 users found this review to be helpful!