BurstNET negative review #12059 by robert (skrilled@g...) on Aug 2010
BurstNET got a negative review on
BurstNET
burst.net is inactive, but is redirected to hostwinds.com
422 Prescott Avenue
Scranton , PA 18510 US
☎ Phone +1 570 343 2200
📠 Fax +1 570 343 9533
📧 nic@b...burst.net is inactive, but is redirected to hostwinds.com
robert ( skrilled@g... )
They claim to deliver servers within 24-48 hours, however it took over 4 business days, 2 weekend days (6 days total) to receive my order. The server they delivered to me was littered with blacklistings which caused me to be unable to deliver legitimate email to anyone including my grandmother. I emailed them from the email address I signed up with explaining this, to which they never responded. I emailed them a second, then third, then fourth time. Each time I received ticket numbers, but never received a response. I finally put in a dispute with paypal, after which they sent me several invoices for filing the dispute. They claimed they never received my emails and continued forward with what I can only call extortion fees. I forwarded them copies of each of the emails I sent. In fact, I forwarded the same email to them over 13 times. I received an email from their ticket system that the emails were all merged into one ticket, however that ticket never received a reply either. I have plenty of documentation to show they ignore their customers, deliver sub-par service, and refuse to reply to anything when they are in the wrong.
I would avoid this hosting company at all costs. They set the standard for crap service. The only reason I signed up with them is because of the cheap prices. I guess you get what you pay for.
I would avoid this hosting company at all costs. They set the standard for crap service. The only reason I signed up with them is because of the cheap prices. I guess you get what you pay for.
52 out of 53 users found this review to be helpful!