BizLand negative review #34429 by -anonymous- on Dec 2017


BizLand got a negative review on
BizLand
10 Corporate Drive Suite 300
Burlington , MA 01803
US
☎ Phone 866.599.9964

bizland.com is inactive, but is redirected to web.com
Customer review #34429
1/10
-anonymous- ( -hidden- )
Time Hosted over 3 years
Global rating
DISHONEST COMPANY

Originally, "Bizland" looked like a company that we could grow with - wow, were we ever WRONG about that! Unfortunately, Bizland’s greed overrides sound judgment - doing business with them has been nothing short of a nightmare. Their "automatic" billing usually comes in at 40 -50% OVER the amount agreed to - our guess is that Bizland thinks nobody will notice and so they go for the jugular. Calling Customer Service to get the amount adjusted results in Bizland’s inability to put the proper amount on one’s invoice page, so one is unable to pay the bill. But, boy of boy, do they ever want your credit card number so they can bill your company willy-nilly. Customer Service will tell you that "after they run the card" they'll "send an invoice" - no thanks! No smart business person is going to pay an amount to a company without supporting documentation. Do NOT give them a credit card number - they bill indiscriminately and it will take FOREVER to straighten things out. Bizland has wasted hours & hours of our time because they are incapable of running their own website and handling their own internal billing. Bizland also FALSELY ADVERTISES that they accept PayPal - when one goes to use PayPal one is informed via e-mail that Bizland "just changed and no longer accepts PayPal” - although Bizland continues to use the PayPal logo on their site. Profoundly dishonest, disreputable, deceptive and throughly screwed up internally as companies go. Customer Service is all directed to the Philippines - the people are VERY NICE but UNABLE to solve any of the problems so it is a huge waste of time. It is nothing short of flabergasting that a company who specializes in web sites & check-out systems can’t figure out how to make their own website work. Thank goodness we were only using limited services from Bizland - can’t begin to imagine the nightmare that might unfold if we had been using the e-mail, check-out, shopping cart, etc. services from Bizland. Overall, this is a horrible, horrible company to deal with.

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Bryan Charles ( bry1050@g... ) review | -anonymous- ( sodevavaj@5... ) review