BizLand review #20208 by Julie Broussard (horton-collection@e...)


BizLand got a negative review on
BizLand
10 Corporate Drive Suite 300
Burlington , MA 01803
US
☎ Phone 866.599.9964

bizland.com is inactive, but is redirected to web.com
Customer review #20208
1/10
Julie Broussard ( horton-collection@e... )
Time Hosted over 3 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
The most unprofessional Service ever!

I had been with Bizland for several years, and I mean several. I enjoyed their services and the creativity that creating my website with them allowed. As you know owning a business, you wear several hats and my business is retail. I had suffered a loss in my family and took a short hiatus from my business, but once I returned I found that Bizland had Deleted my website from the internet. I contacted them and they apologized and quickly replaced it. But it wasn't fuctioning. I couldn't conduct any of the administrative changes or functions to my site. I couldn't update or anything else. I must have contacted their offices 3-4 times with the same result until finally one of their representatives told me that I had to rebuild my website. Goodness! I had well over 100 products on there site. I asked her if she knew how long I had been with their company, and she replied, "a long time". Well I cancelled them. She didn't offer me any compensation for my time to have to restore what they removed without any prior approval or any reason. That was back in 2009 or 2010, now in 2012 I just finally wrote them a letter telling them what I think of their service and that they can expect me to share my experiences with others. It has been very hard to find another web hosting site that is as easy to create as theirs was, and allow for such creativity from the builder, but I will never go back to them. Even if they would have offered 3 months with no fees while I rebuilt my site I would have stayed, but to have to rebuild and pay.... nonsense! I'd rather start somewhere else where they will appreciate my business.

78 out of 87 users found this review to be helpful!

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