Aplus.net negative review #62895 by oxforduniversity1@h... on May 2023
Aplus.net got a negative review on

5063 N Service Rd Suite 102
Burlington , ON l7l 5h6 CA
☎ Phone 855.791.8966[toll free usa]
☎ Phone 651.481.4598[international]
📠 Fax 1 (877) 532-0132
📧 support@a...-anonymous- ( oxforduniversity1@h... )
Aplus.net is terrible absolutely the worst company
Worst company ever, after 29 long years of frustration I'm finally leaving Aplus.ner, ever since Aplus was bought out by Deluxe in 2011 everything went south, I should of left a long time ago but because site emails etc is all tied in together I was afraid to lose that but they no communication, no responsibility of fixes things that aren't customer issues but they own servers on customers not getting their emails is beyond laughable not professional to be in business as a hoster. I have a huge list of complaints about Aplus.net to say it's more than enough to fire them but me experience is worth telling people please please do not go to Aplus.ner not only are they more expensive than everybody else but they don't offer anything close to the 100 hosting companies do provide. Fur example SSL's aren't free, their servers aren't that fast, they fired all their American employees, tech support doesn't respond and if they do respond you could wait almost a week to get an answer. And if they respond they'll send an email saying it's fixed and then he looked it's not fixed. You go back and make another complaint you got to wait another week for them to respond they tell you the same thing it's like they don't take any interest of the problem.
Their chat service if you're going to text them you'll notice that they need to highlight the comments because you can't see the comments it's the way they design their lousy chat setup that it's impossible to read and type at the same time and that's not my error that's their error. Their control panel is awful it has very less capability of understanding it, for example before deluxe bought out Aplus in 2011 the older control panel was fantastic I really like their old control panel but when they bought them out they changed everything and I've been very unhappy ever since. They charge far more than anybody else when it comes to registering domains they're hosting service is very expensive and you'll find that the liability of where you're paying for you're paying three times as much or more reversing competitors are offering a bunch of stuff for free and faster service when Aplus is not faster service.
Personally I don't know why they're in business because if you Google them you're not going to find them how you going to find their list of rankings cuz they don't have any rankings they're not known by anybody. They're living on a platform of old customers and somehow they don't advertise they don't make big effort on their platform their customer service I mean I can just go on about all the issues about this company how they really suck completely. 19 years of this company is way too long I'm embarrassed to say I had to deal with this company I'm looking at all the emails in the last 19 years and I wasted so much time dealing with all the problems of this company they are never going to change. So run from this company don't even bother looking them up I'm giving you advice from a long time unhappy customer.
Worst company ever, after 29 long years of frustration I'm finally leaving Aplus.ner, ever since Aplus was bought out by Deluxe in 2011 everything went south, I should of left a long time ago but because site emails etc is all tied in together I was afraid to lose that but they no communication, no responsibility of fixes things that aren't customer issues but they own servers on customers not getting their emails is beyond laughable not professional to be in business as a hoster. I have a huge list of complaints about Aplus.net to say it's more than enough to fire them but me experience is worth telling people please please do not go to Aplus.ner not only are they more expensive than everybody else but they don't offer anything close to the 100 hosting companies do provide. Fur example SSL's aren't free, their servers aren't that fast, they fired all their American employees, tech support doesn't respond and if they do respond you could wait almost a week to get an answer. And if they respond they'll send an email saying it's fixed and then he looked it's not fixed. You go back and make another complaint you got to wait another week for them to respond they tell you the same thing it's like they don't take any interest of the problem.
Their chat service if you're going to text them you'll notice that they need to highlight the comments because you can't see the comments it's the way they design their lousy chat setup that it's impossible to read and type at the same time and that's not my error that's their error. Their control panel is awful it has very less capability of understanding it, for example before deluxe bought out Aplus in 2011 the older control panel was fantastic I really like their old control panel but when they bought them out they changed everything and I've been very unhappy ever since. They charge far more than anybody else when it comes to registering domains they're hosting service is very expensive and you'll find that the liability of where you're paying for you're paying three times as much or more reversing competitors are offering a bunch of stuff for free and faster service when Aplus is not faster service.
Personally I don't know why they're in business because if you Google them you're not going to find them how you going to find their list of rankings cuz they don't have any rankings they're not known by anybody. They're living on a platform of old customers and somehow they don't advertise they don't make big effort on their platform their customer service I mean I can just go on about all the issues about this company how they really suck completely. 19 years of this company is way too long I'm embarrassed to say I had to deal with this company I'm looking at all the emails in the last 19 years and I wasted so much time dealing with all the problems of this company they are never going to change. So run from this company don't even bother looking them up I'm giving you advice from a long time unhappy customer.
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