123 Reg negative review #1196 by Neil Evans (neil.evans@v...) on 2007

123 Reg got a negative review on

123-reg.co.uk
123 Reg
The Shipping Building, Old Vinyl Factory, 252 – 254 Blyth Road
Hayes , MIDDLESEX UB3 1HA
UK
Tel 0345 450 2310
Customer review #1196
1/10
Neil Evans ( neil.evans@v... )
Time Hosted over 3 years
Global rating
Features
Prices / Cost
Customer Relation
Control Panel
Absolute shit: we've been with 123reg for years and experienced nothing but 100% good service UNTIL the Pipex take-over - it's been downhill from there on in, domains not registering, .EU domains being 'quarantined' going up and down like tarts knickers with no reason, domains suddenly going offline despite the fact that all DNS services are hosted away from them.

And there customer *ahem* "service" is appalling - they don't respond to e-mail, EVER, forcing you to call their incompetent customer service reps who are surly and rude at 10p per minute - and of course this number (no matter what time of day, or day of the week you call) is ALWAYS 'inundated with an unusually high volume of calls', which they tell you could lead to a wait of 25 minutes - which is always more like 50 minutes before you finally get through to one of the jerks at their customer service centre.

They clearly have no idea what is going on with their services, and more over don't give a shit about you as a customer, what their f*ck ups may be costing you, or anything else for that matter.

AVOID LIKE THE PLAGUE.

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