Tietokettu Review 2025. Is tietokettu.net good web hosting in Finland?

📄 Editorial Review

🔧 Services: Web HostingDomain Registration Own datacenter
Tietokettu is a Finland-based hosting provider focused on delivering very low-cost infrastructure with local support and operations in Lempäälä. They present themselves as a Finnish alternative to foreign hosts on price, without sacrificing quality or service. The company’s story runs from a 2019 start, through adding VPS and game servers in 2020, establishing their own server room in 2021, scaling power/cooling with UPS in 2022, upgrading to a 10 Gb/s network in 2023, launching dedicated servers and equipment-room rental in 2024, and improving DDoS protection and network in 2025. They highlight service-minded support, environmental awareness (using devices to end-of-life), and practical, affordable products.

Shared Hosting (Webhotelli). Aimed at beginners, small businesses, and developers who want speed and security at a minimal cost. Plans include antivirus, free backups, free SSL, WordPress support (WP Toolkit), Softaculous one-click installs (400+ apps), LiteSpeed web server, multiple PHP versions, SSH/FTP, Git integration, and a clean cPanel interface with sub-user controls. Developer-friendly extras include Node.js, PHP/Python/Ruby options, and granular backup restore.

VPS (Virtual Private Server). Budget virtual servers designed to "bend to every purpose." Cores are ≥3.5 GHz, RAM is DDR4, and each plan includes both IPv4 and IPv6. Wide OS catalog (AlmaLinux, Ubuntu, Debian, Fedora, Arch, openSUSE, CentOS, FreeBSD/OpenBSD, Windows, plus custom ISOs). Management is through their VPS panel (Virtualizor). No install fees; upgrades are allowed (small admin fee). The service is intentionally unrestrictive (no arbitrary firewall port blocks) so customers can run varied workloads.

Dedicated Servers. Intended for high-performance and centralized control (e.g., running your own hypervisor and carving VMs). Configurable hardware and quotes are available, though stock can sell out. The pitch is price/power value with on-prem deployment in their own facility.

Reseller Hosting. White-label web hosting built on cPanel, with optional extras (backup tool, antivirus, Softaculous). Finnish/English interfaces and a knowledge base to help resellers onboard smoothly.
Business Web Hosting. Packages tailored to companies that need more hand-holding and security attention. Emphasis on support, ease of use, and maintenance to keep sites patched and safe.

Colocation / Equipment Room. Customers can rack their own gear in Tietokettu’s server room. They publish clear installation and on-site service prices, plus optional remote-management add-ons.

💰 Price & Cost

Headline examples (VAT not stated unless specified on the page):

• Shared Hosting Mini: €2.00/mo.
• VPS Mini: €2.50/mo.
• Reseller Small: €9.98/mo.
• Business Web Hosting: PRO €20.00/mo, ENTERPRISE €60.00/mo.
• Dedicated Servers: from €55.00/mo (currently sold out at times).

General server-product fees (selection): extra IPv4 €2/mo, extra IPv6 €0.25/mo, IP setup fee €5, reverse DNS request €5/RDNS. Admin/consulting €20–50/h depending on scope. Web-hosting extras include transfer services and remediation fees (e.g., blacklist removal, infected host investigation).
Refunds / money-back. Their terms indicate no refunds for paid services; upon cancellation the product remains active until the next billing date.

🏢 Data Center

Tietokettu operates its own server room in Finland (Lempäälä). They emphasize local production and maintenance, with progressive upgrades: UPS for backup power, improved cooling/power since 2022, and a 10 Gb/s network backbone from 2023. Colocation is offered "with us," reinforcing on-prem ownership. A live status page exists, but there is no published numeric uptime guarantee.

✍️ Customer Support

Support channels include tickets, Discord, email, live chat, and phone. Publicly listed hours for customer service are weekdays 09:00–16:00 (local time). They also sell Service Classes (SLA):

• Class 1 (Free): Mon–Fri 10:00–17:00 normal handling.
• Class 2 (€20/mo): Mon–Fri 09:00–21:00 + weekends 09:00–21:00; ticket handling within 24 h.
• Class 3 (€100/mo): 24/7 phone + 24/7 tickets, ticket handling within 24 h.
  Up to five services can be attached to one SLA contract; larger volumes by quote.

🔨 Control Panel

cPanel is the primary panel for shared/reseller and is strongly favored, with Finnish/English UI and extensive KB articles. Virtualizor is used for VPS lifecycle management via their portals (e.g., vps.tietokettu.net / virt.tietokettu.net). Developers also get SSH/FTP/Git integration on shared plans.

🎯 Conclusion

Tietokettu’s strengths are ultra-low pricing, local Finnish operations, and a clear, practical offering: cPanel shared hosting with LiteSpeed and security extras, flexible low-cost VPS with many OS choices, and on-prem colocation/dedicated options. The published service-class tiers add predictable support coverage, and the company’s steady facility/network upgrades show ongoing investment.

Trade-offs: there is no general money-back policy, no numeric uptime guarantee is published, and dedicated stock can be limited. For customers who want Finland-hosted services at the lowest possible entry price with human support via tickets/Discord/email/phone—and are comfortable with the refund stance—Tietokettu is a credible, locally anchored option.

📢 Special pages

• Contact us
• About us
• Terms of Service
• Privacy
• Knowledge base