Reality Check Network Review. Was realitychecknetwork.com good web hosting in United States?

📄 Editorial Review

🔧 Services: Web HostingDomain Registration
Update out of business
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Here are the facts:

The network was attacked on Saturday morning at 5:30AM. The attackers were able to break into the management servers, from there they were able to get to all the customer servers that we manage.

They ran malicious commands to overwrite the filesystems corrupting the servers to a point where they need to be reformatted.

Our backup system was never meant to restore so many servers at once, it was designed to help an individual customer recover a single server, or some files in case of accidental deletion, or other action.

We manage nearly 1,000 servers and each server currently takes nearly 4 hours to recover, in other words 4000 man hours. This is not to mention that the backups are compressed, some customers have more data than others, and even when everything is restored there is still configuration work that is required to get everything working, ultimately this means that its over 4000 hours to get this completed.

We are simply not capable of recovering this many servers in any reasonable period of time, it will take over 1 month to get this done, and by then the customers will lose their businesses as well.

The backup system uses a custom format to compress and store the files so it is not easy to provide direct access to the data. In other words in order for anyone to get their files we need to go through a lengthly, and complicated restore procedure.

We wish nothing more than for this to be business as usual, but we are simply incapable of dealing with the circumstances.

Additionally the servers for our customers are on lease, these leases are owned by banks and from our projections the business would not be able to generate enough revenue to continue. That means that even if we brought up customers onto our network, in some time we would still go out of business due to loss of revenue and piling liabilities.

We have been working around the clock as we were not prepared for an event of this magnitude, the action that was carried out is malicious and criminal and we do not have a way to properly come back from this.

We are doing our best to work with each customer and get their servers back online, but we are simply overwhelmed. Some of our servers were hosted in ISPrime's facility, our other main facility is in North Bergen, NJ just a couple of miles away from ISPrime - and we are giving customers another option. We are not holding data hostage, and allow customers to move to any host that they choose. Please understand that we have nearly 200 customers and 1000 servers, and can only do single digit number of restores at a time, making it impossible to get to everyone's request at once.

Please bare with us as we look to restore your information and find a new home for your business.

We would also like to say that we do not concretely know who the attacker was, or what their intentions were, but we have opened a case with the FBI to investigate this matter and find out who is responsible for this malicious and criminal attack.
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Overview
Since our beginnings we have expanded to seven data centers, two on the East Coast (Weehawken, NJ and North Bergen, NJ), one on the West Coast (San Jose, CA) and four in Europe (Amsterdam, NL). We've expanded our services portfolio based on our customer needs launching Managed Storage, Load Balancing, and most recently the deployment of our CDN in partnership with LimeLight Networks.

Looking to the future we listen to our customers and let their needs guide us. Currently we are working on furthering our Managed Storage products with new distributed file systems and providing robust networking options that will allow our customers to take advantage of our global presence. We believe that remaining flexible is a key virtue in the IT services field and we are excited to see where our customers' passions will lead us next.

Our Mission
We started Reality Check Network because we believe fully managed hosting should be provided by technology partners, not vendors. To us a partner is someone who is equally invested in your success. That's why we provide the highest level of managed service, technical support, and enterprise design, allowing our customers to focus on what they do best - their business.

Our Expertise
Managed Dedicated Servers
Power, value, support every server we offer comes with all three. Premium Dell hardware, competitive pricing, quick turn-up, US and European data centers, all backed by an unparalleled support level.

Managed Hosting Solutions
Proven solutions for today's most demanding hosting needs. We design powerful, scalable, and cost-effective server environments and manage all aspects of the hosting solution.

Managed Services & Support
We are your IT Partner we manage all aspects of your infrastructure while you focus on growing your business, letting you add capacity without increasing complexity.

Managed Applications
If it has a manual we support it (open source, closed, or a beta build). For many applications we also recommend best practices to make the most of your software.

Load Balancing
Intelligent Load Balancing redirects traffic automatically to your healthiest servers, ensuring performance and failover protection.

Included with our Server Cluster Platform, Load Balancing is used to share the load of running your site across multiple servers. Additionally in case a server goes down Load Balancers will automatically redirect traffic to the remaining servers. These load balancers monitor your servers overall health by determining how quickly they are able to open new connections and then they redistribute traffic from overworked servers to ones with available resources. Ensuring that your visitors are always getting your website, not an error message.

Content Delivery Network (CDN)
We have partnered with Level3 to provide their CDN service to our customers. A Content Delivery Network is a collection of thousands of servers that are spread throughout the world at key geographic locations and are used to serve media-rich files such as pictures and movies to visitors from around the globe. Your website's load times improve dramatically because your visitors are no longer accessing your server directly, but instead, pulling the heaviest content from the closest geographic location in the CDN.

Highly Available Websites, Blogs and CMS
The best hosting environment setup for fast growing websites that need to scale reliably because each component is highly available and can be expanded without downtime to meet growing demand.
Perfect for websites that can not afford to be down but are receiving too much traffic for one server to handle.

100% Uptime Guaranteed.

Network
We guarantee that the public and private networks at our data centers will be available 100% of the time in any given month, excluding scheduled maintenance.

Infrastructure
We guarantee that our data centers will have power and functioning HVAC, 100% of the time in any given month, excluding scheduled maintenance. Your servers will never be shut down due to loss of power or overheating problems.

Hardware
We guarantee that any failed hardware and server components located within our data centers will be replaced within two (2) hours of failure identification.

🏢 Data Center

Flagship Data Centers

We have six data centers across the US and Europe, with flagship locations in New Jersey and Amsterdam.

United States - North Bergen, NJ
Power Systems
* UPS System deployed to carry full design load 12 --- 15 minutes
* 17,638 kW of UPS sub-distribution infrastructure
* Eight parallel UPS systems configured N+1
* Primary UPS systems provide 13568 kW


Europe - Amsterdam, NL
Power Systems
* primary HV power provision
* standby generators with a minimum 24 hours autonomy at full capacity
* Uninterruptible Power Supplies (UPS)
* sufficient fuel on site to run for days, together with priority re-fuelling contracts
* LV switchboards for power provision to the room
* 800 watts/sq m
* on site sub-stations
* planned preventative maintenance programs
* process oriented engineers and on site controllers available 24x7