Netgiganten Review 2026. Is netgiganten.dk good web hosting in Denmark?

📄 Editorial Review

(3*) 🔧 Services: Web HostingDomain Registration
Netgiganten.dk is a Danish hosting and digital services provider focused mainly on the local Danish market. The company started in 2013 and has built its portfolio around affordable web hosting, domain services, email hosting, Cloud VPS, Microsoft 365, Exchange mail, and website-related services for private users, associations, agencies, and businesses. The legal/business identity is connected with Netgiganten ApS / CVR 37074640, with the company address in Kjellerup, Denmark.

The product range is broader than a simple shared-hosting provider. Netgiganten offers Webhotel, Mailhotel, Cloud VPS, Domains, SSL Certificates, Microsoft 365, Exchange Mail, business telephony, SEO, Google Ads, Google Shopping, Facebook marketing, speed optimization, programming/developer services, and website maintenance agreements. This makes them a practical option for Danish customers who prefer to keep hosting, email, domains, support, and digital marketing work under one provider.

For shared hosting, Netgiganten uses the classic Danish webhotel model with four main tiers: Basic, Standard, Pro, and Premium. The plans include unlimited traffic, email accounts, SSL/HTTPS, LiteSpeed web server, MariaDB, PHP version selection, cPanel, webmail, FTP/SFTP, DDoS protection, virus and spam filtering, and daily backups. Higher plans add more domains, storage, CPU allocation, RAM, SSH/Git access, and stronger performance resources. The shared hosting stack is clearly Linux/PHP oriented; ASP.NET is not available on standard shared hosting, although it can be handled through a self-configured Cloud VPS environment.

The Mailhotel line is useful for customers who only need email on their own domain without a full web hosting package. It includes webmail, IMAP/POP3, calendar features, spam filtering, virus and malware protection, daily backup, and a control panel. The higher mail tiers allow multiple or unlimited domains, mail accounts, and larger storage allocations.

The Cloud VPS platform gives customers dedicated virtual resources, SSD storage, dedicated IP address, Linux or Linux/Windows options depending on plan size, remote console, SSH, DDoS protection, IPv6 support, and a 1000 Mbps network port. Management can be added for customers who want Netgiganten to handle operation, monitoring, backups, and control panel maintenance. This makes the VPS range suitable both for technical users and for small businesses that need server flexibility without handling every administrative task themselves.

A relevant business detail is the transition of JeppoNet / Team NetHosting customers into Netgiganten during 2024/2025. This shows that Netgiganten is not only selling new services but also absorbing customer bases from related Danish hosting operations.

💰 Price & Cost

Netgiganten uses DKK pricing, and prices are listed excluding Danish VAT. Webhotel plans start at 19 DKK/month for Basic, then 29 DKK/month for Standard, 49 DKK/month for Pro, and 119 DKK/month for Premium. These plans are prepaid for 12, 24, or 36 months, with a 99 DKK setup fee.

Mailhotel pricing starts at 9 DKK/month for Basic, 19 DKK/month for Standard, and 49 DKK/month for Pro. Mailhotel plans are also prepaid for 12, 24, or 36 months, with a 99 DKK setup fee. The Pro Mailhotel plan uses fair-use wording for "unlimited" storage, with fair usage set around 250 GB.

Cloud VPS pricing starts at 59 DKK/month for 1 vCPU, 2 GB RAM, and 20 GB SSD, then scales through plans with up to 32 vCPU, 128 GB RAM, and 540 GB SSD. VPS setup is 199 DKK, and VPS plans are prepaid for 6, 12, 24, or 36 months. Optional add-ons include Managed VPS at 499 DKK/month, CloudLinux, cPanel/WHM, Plesk, LiteSpeed, extra traffic, automatic backup, snapshot backup, and extra SSD volume.

Domain pricing is also competitive for common extensions, with examples such as .dk from 56 DKK/year, .com from 99–119 DKK/year, .net from 129 DKK/year, .eu from 89 DKK/year, and .biz from 129 DKK/year. Netgiganten supports more than 700 domain extensions.

The refund policy is strongest for web hosting and mail hosting. Webhotel plans include a 30-day money-back / right-of-withdrawal period for prepaid plans. Mailhotel services also include a 30-day right of withdrawal. Setup fees, payment fees, administration fees, renewals, domains, SSL certificates, service agreements, and most other services are not refundable.

Payment methods include credit/debit cards such as Visa, Visa Electron, Mastercard, and American Express, plus bank transfer by invoice and EAN invoicing for public-sector organizations. Card payments can be connected to automatic renewal.

🏢 Data Center

Netgiganten’s hosting is centered on Denmark and the Danish market. Their hosting environment uses modern secured data center infrastructure, enterprise-class hardware, daily backup, DDoS protection, security patching, monitoring, LiteSpeed web server for webhotel plans, and redundant gigabit connections from several providers for the Cloud VPS network.

The uptime commitment is modest but transparent. Netgiganten works with an average 99% availability / 99% uptime, while the Cloud VPS section also references a cloud-platform target around 99% despite one heading mentioning 99.9%. There is no strong enterprise-style SLA credit structure for standard hosting, so customers needing contractual high-availability guarantees should clarify this before ordering.

Network traces point to Danish hosting infrastructure connected with AS62121, with prefixes such as 195.242.130.0/23, 91.209.39.0/24, and 193.46.69.0/24. BGP data also shows GlobalConnect (globalconnect.dk) as a visible upstream/peer for AS62121. This gives useful context for the underlying Danish network environment, although Netgiganten does not make a detailed carrier list or named data center facility list a central part of its hosting offer.

✍️ Customer Support

Support is one of Netgiganten’s stronger customer-facing areas. Customers can use the support center, ticket system, email, and telephone contact. The contact workflow prioritizes support tickets for existing customers because tickets are tied to the customer account and service history.

Mail and ticket support hours are Monday–Thursday 08:00–15:00 and Friday 08:00–13:00. General support terms set an expected response time of about 24 hours on ordinary business days. Product pages also include ticket and phone support, while phone support may depend on the specific agreement and can be billable in some cases. Netgiganten is therefore a better match for customers who are comfortable with Danish-language ticket/email support rather than customers needing 24/7 telephone support.

The knowledge base is extensive for everyday tasks such as creating email accounts, logging into webmail, DNS changes through cPanel, changing nameservers, setting up mail clients, managing Microsoft products, and finding a webhotel IP address.

🔨 Control Panel

Netgiganten uses cPanel for shared web hosting, with LiteSpeed, MariaDB 10.6, PHP selector, PHP 5.1–8.3, phpMyAdmin, DNS administration, file management, FTP/SFTP, and 1-click application installation. The webhotel feature set clearly centers on cPanel as the main hosting control panel.

The customer area is used for billing, services, domains, support, and account administration. Netgiganten also has a simple Danish-language control panel layer, which is helpful for less technical customers. For Mailhotel, users can work through the control panel and webmail, while Cloud VPS users receive a separate VPS control panel for starting, stopping, restarting servers, accessing console, viewing statistics, and handling backups/snapshots.

For VPS customers, cPanel and Plesk are optional licenses rather than included by default, unless management/control panel is bundled through a managed VPS option.

🎯 Conclusion

Netgiganten is a practical Danish hosting provider for customers who want affordable Linux web hosting, domain registration, email, Microsoft 365, Exchange mail, VPS, and website-support services in one place. Their strongest fit is the small-business, private, association, and agency segment that values Danish-language support, cPanel hosting, predictable DKK pricing, daily backups, SSL, LiteSpeed, and the ability to add marketing or technical help when needed.

The main strengths are low entry pricing, clear webhotel and mailhotel packages, cPanel/LiteSpeed hosting, 30-day refund protection for prepaid webhotel/mailhotel, Cloud VPS scalability, Danish support, and a broader service portfolio than many budget shared-hosting brands. The main limitation is that the uptime guarantee is relatively conservative at 99%, and detailed public information about exact data center facilities, carriers, and SLA compensation is limited. Also no English support! Customers with mission-critical uptime requirements should ask for written infrastructure and SLA details before committing.

For Danish websites, small companies, agencies, and customers who prefer a local provider with hosting plus related services, Netgiganten is a credible and flexible option. For heavily regulated, enterprise, or high-availability workloads, the VPS or managed VPS route should be evaluated carefully with direct technical clarification.

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