WebServer.com.my Basic, MYR 50.00/mo. on Linux/Windows Shared

Basic has been updated on August 14, 2025 (added January 8, 2017), Aggregate Rating (5 out of 10 from 2 reviews)

🔌 Hosted domains :	3
🆓 free domains :	0
📌 Dedicated IPs :	0
💳 Payment Methods :	Credit / Debit / Prepaid CardsPayPalWire TransferCheck Payments
🔨 Control Panel :	CPanelPlesk
🔧 Category :	Wordpress
✍️ Support Options :	EmailHelp DeskPhone / Toll-FreeAvailable 24/7
⚑ Targeting :	MY
💰 Money-back guarantee :	30 days
🚀 Uptime :	99.9 %

See also initial Basic plan location on their website!

*📜 Plan description

📄 Editorial Review

WebServer.com.my Review – Established Malaysian Managed Hosting Provider

Founded in 1989 as part of Acme Commerce Sdn Bhd, WebServer.com.my has built a reputation for delivering complex managed hosting solutions since 1999. Initially recognized as a preferred Cold Fusion and Java Servlet hosting partner in Malaysia, the company has grown into a full-service provider catering to businesses, agencies, and developers worldwide. Today, they manage more than 1,000 servers and host over 15,000 domains across 70 countries, supported by Intel-based infrastructure and advanced monitoring systems.

Hosting and Server Solutions

Their hosting portfolio spans a wide range of needs:

• Shared Hosting offers a cost-efficient way for smaller businesses to establish an online presence, with plans starting at RM25/month and no hidden fees.
• WordPress Hosting is optimized for speed and security, making it a suitable choice for content-heavy websites.
• Linux VPS provides scalable resources and full control, while their SSD VPS line boosts performance with faster storage.
• Dedicated Servers are designed for high-demand projects, featuring robust security, enterprise-level infrastructure, and full customization options.
• Business communication needs are addressed through Email Marketing tools and professional email hosting.

Cloud and Office Services

WebServer.com.my also provides Private Cloud hosting, secure cloud storage, FTP cloud services, and managed cloud solutions. Their Cloud VPN enhances remote access security, and they support productivity platforms such as Google Workspace and Microsoft 365 for business collaboration.

Advanced and Add-on Services

For security-conscious clients, the company offers SSL certificates, Sucuri Website Security, and Azure disaster recovery solutions. Digital growth services include SEO, Google Ads management, and web design. These complement their hosting packages by improving both website resilience and visibility.

Infrastructure and Technology

All servers are hosted in seven Malaysian data centers equipped with full redundancy, backup power generators, and on-site technicians. An automated monitoring system resolves most issues within minutes, minimizing downtime. Their infrastructure uses multiprocessor servers, Cisco networking, and a high-capacity national backbone for stable, scalable performance.

Support and Service Guarantees

A 24/7 technical support team of over 50 engineers ensures assistance is available at all times. Customers benefit from a 30-day money-back guarantee and an uptime commitment backed by proactive monitoring and redundancy measures.

WebServer.com.my applies a 99.9% uptime guarantee across its hosting services, but the exact compensation and conditions vary depending on the type of account.

Shared Hosting Accounts – If downtime exceeds the 99.9% guarantee, customers may request account credit in line with the Service Level Agreement. However, the uptime calculation is based solely on hardware and network availability — individual service interruptions (like email or specific applications) are excluded. Reports from third-party monitoring tools are not accepted, and any claims must be submitted via a support ticket. Credit approval remains at ACSB’s discretion.

Reseller & VPS Accounts – These also carry a 99.9% monthly guarantee, but the first 45 minutes of downtime per month (0.1%) are not eligible for compensation.
Uptime below 99.9% but above 98% → 1 day of service credit
Uptime below 98% → 2 days of service credit
Credits are capped at 50% of the monthly hosting fee and apply only to hosting charges (excluding setup fees, add-ons, upgrades, and managed services). Downtime must be verified by WebServer.com.my’s support staff.

Reseller Opportunities

WebServer.com.my extends its services through a reseller program that offers private-label hosting, flexible pricing control, and anonymity features such as custom nameservers. Resellers receive priority technical support and can leverage the provider’s infrastructure without investing in their own hardware.