TheGigabit SmarterMail Basic, MYR 350.00/mo. on Emails

SmarterMail Basic has been updated on July 21, 2026 (added September 15, 2018), Aggregate Rating (10 out of 10 from 1 reviews)

💳 Payment Methods :	Credit / Debit / Prepaid CardsPayPal
✍️ Support Options :	EmailHelp DeskLive ChatOnline: Skype, Whatsapp ...Available 24/7
🌏 Server Locations :	Malaysia
⚑ Targeting :	MY

See also initial SmarterMail Basic plan location on their website!

---

📜 Plan description

📄 Editorial Review

TheGigabit is a Malaysian web hosting, cloud infrastructure, connectivity, data center, and cybersecurity provider operated by Gigabit Hosting Sdn. Bhd. The legal company was incorporated in Kuala Lumpur on October 18, 2007, while commercial operations under TheGigabit date from 2008. The company was founded by West Teoh, who continues to lead the business as founder and CEO.

TheGigabit has developed into a substantial regional infrastructure provider rather than remaining a conventional shared hosting company. Its environment accommodates more than 6,000 dedicated servers across 10 Asian data centers, serves over 1,700 customers, and operates with approximately 1.8 Tbps of network capacity. The organization falls within the 51–200 employee range.

Its portfolio covers Linux and Windows shared hosting, managed WordPress hosting, Linux and Windows VPS, dedicated servers, AI GPU servers, colocation, cloud object storage, private cloud, hybrid cloud, disaster recovery, domains, SSL certificates, enterprise email, Microsoft 365, Google Workspace, firewalls, web application protection, connectivity, managed infrastructure, system integration, on-premise systems, and end-user computing. This broad selection allows customers to consolidate hosting, network, security, storage, and infrastructure management under one provider.

Linux Web Hosting uses cPanel, CloudLinux, LiteSpeed, MariaDB, Imunify360, WordPress Toolkit, SSL support, and automated backups. Entry-level packages are suitable for a single website, while larger plans support multiple domains, databases, email accounts, FTP users, and subdomains. The CloudLinux environment isolates individual accounts, while LiteSpeed improves the delivery of WordPress and other PHP-based websites.

Windows Web Hosting is managed through Plesk and supports ASP.NET, Microsoft SQL Server, PHP, and MySQL. Firewall protection, antivirus functionality, and ModSecurity are included. These packages are suitable for businesses maintaining Microsoft applications alongside conventional PHP websites.

The Linux VPS platform uses KVM virtualization and provides full root access, dedicated resources, unmetered bandwidth, and a unified management dashboard. Available configurations range from compact 1 GB virtual machines to systems with 32 GB RAM. Larger packages have sufficient resources for control panels such as cPanel or DirectAdmin.

The Windows VPS range uses Hyper-V virtualization and includes administrative access through Remote Desktop. Customers receive a unified dashboard for managing their virtual machines, while optional Veeam backup is available for additional data protection. Larger configurations can accommodate Plesk, Webmin, or resource-intensive Windows business applications.

Dedicated infrastructure is one of TheGigabit’s strongest areas. Servers can be deployed in Malaysia, Hong Kong, Taiwan, and Japan, with custom hardware configurations and remote management available. Automated deployment and operating-system installation allow many servers to become available in approximately 15 minutes.

The AI GPU Server line includes powerful configurations such as an AMD Ryzen 9 9950X3D processor paired with an NVIDIA RTX 5090 graphics card. These systems are intended for large language model development, generative AI, computer vision, model fine-tuning, and data science. They support commonly used technologies including CUDA, PyTorch, TensorFlow, Docker, Kubernetes, Hugging Face, and Stable Diffusion.

GigaSpace Cloud Object Storage is an S3-compatible storage service hosted in Malaysia. It includes free data ingress, free egress of up to three times the subscribed storage capacity, no separate API transaction fees, and immutable WORM storage. Direct connectivity to MYIX can reach speeds of up to 100 Gbps. The platform works particularly well for backups, long-term archives, compliance records, media libraries, ransomware recovery, and AI datasets.

The enterprise email portfolio is more extensive than that of many regional hosting providers. SmarterMail Enterprise Email includes shared calendars, task scheduling, anti-spam, antivirus protection, mobile access, and packages supporting between 10 and 200 mailboxes. TheGigabit also handles Microsoft 365 and Google Workspace deployments, including licensing, DNS configuration, migration, installation, and ongoing technical assistance.

Cybersecurity services include managed firewalls, SSL certificates, endpoint protection, infrastructure monitoring, backup, disaster recovery, and the 7Bull Web Application Firewall. The WAF platform provides Layer 7 attack protection, edge security rules, load balancing, cache management, log forwarding, SSL activation, and continuous monitoring through a unified portal.

The broader enterprise range includes private cloud, hybrid cloud, on-premise infrastructure, managed dedicated servers, managed colocation, managed cloud environments, IP transit, Metro Ethernet, IPLC and IEPL connectivity, and system integration. Managed colocation can include equipment installation, racking, cabling, monitoring, incident response, and monthly Smart Hands assistance.

The company received the Malaysia Technology Excellence Award 2026 in the Cybersecurity – IT Services category. This achievement reflects its expansion from conventional hosting into managed security, enterprise connectivity, and business-critical infrastructure.

The website has a modern and responsive design that works properly on current desktop and mobile devices. Product information is primarily available in English. The support portal includes English and Chinese interfaces, while GigaSpace technical support is available in English, Malay, Mandarin, and Cantonese. Most publicly listed products are priced in Malaysian Ringgit (MYR).