Rack Space Custom, $ (on request) on Linux/Windows Dedicated


Custom has been updated on 📆 (added 📅 ), Aggregate Rating (1 out of 10 from 1 reviews)
rackspace.com
Rack Space
1 Fanatical Place City of Windcrest
San Antonio , TX 78218
US
☎ Phone 1-800-961-2888
☎ Phone +1-210-312-4700
  • 💡 Plan Name: Custom (sku #p78455)
  • 🔧 Category: Dedicated Hosting / Linux/Windows
  • 💰 Price:$ (on request)
  • 💿 Disk Space: unlimited
  • 📶 Traffic bandwidth: unmetered
  • 💲 Setup Fee: free
🔌 Hosted domains :unlimited
🆓 free domains :0
📌 Dedicated IPs :1
💳 Payment Methods :Credit / Debit / Prepaid Cards
🔧 Category :Fully Managed
✍️ Support Options :EmailHelp DeskPhone / Toll-FreeLive ChatAvailable 24/7
🌏 Server Locations :United States
screenshot of Custom from rackspace.com

See also initial Custom plan location on their website!

📜 Plan description

Fully Managed Dedicated Server Hosting

Three Benefits of Bare Metal Dedicated Servers
Security and Control
High Performance Compute
Cloud-ready and Scalable

Options to Customize Your Server
Processors 7th Generation Intel Xeon Scalable Processor - Silver, Gold, Platinum
Memory up to 3TB of DDR4 RAM
Operating System CentOS/Red Hat Enterprise /Ubuntu /Windows Server
Local Storage from 480GB (6G SATA MU SSD)
Rackspace Server Virtualization: Microsoft Hyper-V / VMWare
Any RAID options

Service Levels: Managed or Intensive

📄 Editorial Review

Founded in 1998, their services are used in over 120 countries and they are globally recognized for their multi-cloud solutions.

The company provides various services among which:
  • Cloud Hosting;
  • Managed Hosting;
  • Dedicated Servers;
  • Colocation Hosting;
  • Email Hosting;

Offering managed cloud services is the main focus of the company. Plans are available on several operating systems. They offer multiple cloud technologies available:
  • Private Cloud;
  • Public Cloud;
  • Multi-Cloud;
  • Hybrid Cloud;

Public cloud is flexible and designed for unlimited traffic. Customers get modernized and managed infrastructure as Code, Managed Kubernetes or DevOps. Private cloud servers work in a single-tenant environment, and this can be customized. Hybrid cloud connects both public and private cloud technologies whereas Multi-Cloud is provided by AWS, Microsoft, OpenStack or Google Cloud Platform.

Their managed dedicated server hosting is customizable, secured and single-tenant infrastructure. Scalability, powerful hardware, Intel processors and SSD drives are only a few advantages provided by Rackspace.

👪 Most Recent Customer Reviews

📆
-anonymous- (-hidden-) / glasstap.com
⏳ Time Hosted: over 3 years
Global rating
😠 We left Rackspace after 15 years in which their customer service steadily declined to levels that were almost beyond belief.

In the final few months we have had:

Extraordinarily slow responses to requests for quotes for new service.

A blank refusal to quote us for the cloud based service they trumpet - presumably because this would reduce our costs.

Account managers telling us verbally that we were out of contract and then declaring when we tried to cancel our contracts that we needed to give them 90 days notice on the contracts that had ended and then telling us that we would have to pay another nine months for half of the services they provided, which they claimed were still in contract, in direct contradiction to what they'd told us by phone,

An initial refusal to escalate our complaints and then a claim to have escalated our complaint that we found difficult to believe since we had no contact whatsoever from a more senior manager.

Perhaps most tellingly, when I sent them a copy of their own 'Fanatical Service' promise they claimed to have no knowledge of it but promised to pass it to their legal department to see if it had any legal meaning - who again never contacted us.

When a company's employees have no awareness of their organisation's service promises you really have to question their worth, particularly when they clearly have no connection to the organisational culture.

There are MUCH better suppliers out there - avoid this one.

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