neu CentrIX Colocation, HKD (on request) on Colocation

Colocation has been added on Oct 25, 2018

💳 Payment Methods :	Credit / Debit / Prepaid CardsPayPal
✍️ Support Options :	EmailHelp DeskPhone / Toll-Free
🌏 Server Locations :	Hong Kong
⚑ Targeting :	HK

See also initial Colocation plan location on their website!

📜 Plan description

📄 Editorial Review

neuCentrIX, based in iTech Tower 2, Hong Kong, was the data center services arm of Telin Hong Kong, a subsidiary of Indonesia’s telecommunications giant Telkom Group. The brand was positioned as a carrier-neutral digital hub, offering colocation, cloud, and connectivity services designed to support both local enterprises and global businesses expanding into Asia.

Services

Colocation & Infrastructure
neuCentrIX specialized in carrier-neutral colocation, giving clients flexibility in connectivity options while ensuring redundancy and resilience. Facilities were built with high capacity power, advanced cooling, and physical security systems to support mission-critical IT systems.
Cloud & Connectivity
The company offered cloud storage, cloud computing, and integrated network connectivity solutions, backed by Telkom Group’s international reach. With 58 global Points of Presence and offices in 28 countries, neuCentrIX provided extended coverage and cross-border integration for businesses targeting regional growth.
Value-Added Services
Clients benefited from services such as inter-rack connections, smart hands, and additional storage space, designed to enhance operational efficiency.

Infrastructure & Reliability

The Hong Kong data center operated with:

• Tier-class infrastructure emphasizing uptime and redundancy.
• Secure physical access control, 24/7 monitoring, and compliance with global standards.
• Integration with Telkom Group’s international backbone, ensuring low-latency connectivity across Asia and beyond.

Customer Approach

neuCentrIX emphasized personalized support for both small businesses and large enterprises. Their team of technicians and administrators worked under a service model focused on security, efficiency, and reliability, ensuring seamless operations for hosted workloads.

Market Role

By leveraging its parent company’s international network, neuCentrIX positioned itself as a gateway between Hong Kong and Southeast Asia, appealing to enterprises seeking regional connectivity and cloud transformation. Its carrier-neutral model gave businesses flexibility in managing costs and vendor relationships.

Closure

As of September 2025, neuCentrIX (Hong Kong) has officially closed, ceasing all operations. While its parent company Telin and the wider Telkom Group continue to operate internationally, neuCentrIX’s Hong Kong facility no longer provides colocation or cloud services.