Name Cheap .com, $ 7.98/yr. on Domains


.com (product #37867) has been updated on (added ), Aggregate Rating (1 out of 10 from 2 reviews)
namecheap.com
Name Cheap
4600 East Washington Street, Suite 305
Phoenix , CA 85034
US
Phone +16613102107[no phone support]
  • Plan Name: .com (sku #p37867)
  • Category: Domains
  • Price:$ 7.98/yr.($ 13.98 after 12 mo.)
  • Disk Space: -
  • Traffic bandwidth: -
  • Setup Fee: free
  • Payment: Credit / Debit / Prepaid Cards, PayPal, Check Payments
Payment Methods :Credit / Debit / Prepaid CardsPayPalCheck PaymentsMoney OrderBitcoin
Support Options :EmailHelp DeskPhone / Toll-FreeForumLive ChatAvailable 24/7
screenshot of .com from namecheap.com

See also initial .com plan location on their website!

Plan description

.net $14.98 / year

.io $40.98 / year

.co $25.98 / year

.co.uk $9.48 / year

.me $18.98 / year

.ca $13.98 / year

Editorial Review

Ever since it was founded in 2000, Namecheap has continued to develop their system of services. Because of their dedication, they became an ICANN-accredited domain registrar (figuring with around 10 million domains that have been made ever since they started operating on the market). It is considered a top company due to the provided services, great support and security assurance.

Namecheap knows what is popular among customers and therefore, it offers highly-required services: shared web hosting full packages, SSL certificates, WhoisGuard privacy protection and they come with plan options for WordPress hosting, VPS hosting, Dedicated Servers, Shared hosting, Reseller hosting, private email hosting, Website Builder, or Domain Name Registration. Namecheap also provides customers with apps like Ecommerce marketplace or subscriptions which are useful tools in the management of your business. Their operating systems are protected through the latest firewalls.


Their hosting plans come with a massive number of managing tools that can help the customers get the right hosting experience. The prices they provide are highly competitive. Let's take, for instance, their shared web hosting services. These come with three available plans (Stellar, Stellar Plus, Stellar Business). The plans come highly equipped with various features and tools to help you manage your business and such a list of facilities always increases the number of customers. A few of the available features are the following: backups (twice a week); unmetered bandwidth; unlimited parked domains; Webmail; SPF; SMTP, POP3, IMAP; PHPMyAdmin; Virus Scanner; Google Apps; Resource Usage; Google Analytics Compatible; Softaculous Script Installer, and so on. The prices for these shared hosting options start from $2.88/month. This is slightly higher than the prices offered by HostGator or GoDaddy, but are lower than the ones offered by BlueHost or GreenGeeks.

The Reseller hosting plans are available through three packages. Compared to HostGator or GreenGeeks, Namecheap comes with a cheaper offer. As mentioned before, their prices are very competitive on the market and affordable for customers. Features available through this service are: unmetered bandwidth, 14-day money-back guarantee, unlimited subdomains.

The Dedicated Servers own a motherboard that varies from Dell PowerEdge R230 with Intel C236 Chipset to Supermicro X11SSD-F. These servers can only be refunded within 7 days from the purchase of the plan.

There are also several disadvantages to this company. For instance, even if they offer one free SSL certificate, this only lasts for one year. After that, the customer has to pay. There are several complaints regarding their slow load page. This could decrease the number of potential customers to choose their options.

Most Recent Customer Reviews

-anonymous- (-no email-)
Time Hosted: 1 to 2 years
Global rating
The whole incident illustrated:

1. How poor at communication your team is.
2. How broken your backend systems are

Your system clearly showed a domain as available for registration, so I attempted to do so. For over 24 hours it sat in processing - despite having successfully billed my credit card. I reached out trying to get clarification, and got no response.

The registration then was canceled, but without any explanation or contact from you. Not knowing why, I simply registered again. This second registration was then canceled. I finally was able to get in contact with someone, but they seemed more concerned with explaining why this happened than empathizing with how poor of a customer experience this is.

I understand that you cannot sell a domain that is not available. I get that. But, what I do NOT get is why your system seems to not have any idea what domains are available or not. This leaves me with zero confidence that even something as simple as renewing my existing domains will not fail for inexplicable reasons.

What I also don't understand is why your support staff is unable to communicate in both a timely and effective fashion. A canceled registration should have been accompanied by an explanation. In this case I already had an open support ticket with you for 24+ hours by this point - you could have responded to that? Then, when I finally was able to get a customer "service" person on a chat, he seemed to not realize just how horrible of a user experience this whole system was. I do not have these problems with other registrars that I use, and I've owned MANY domain names over the past two decades - so it's not like I'm inexperienced in registering domains.

I will be transferring my domains away from you over the next 12 months in direct response to this CSR’s poor communication skills.
-anonymous- (migaellawson@g...) / sosmedicalkush.us
Time Hosted: under 1 month
Global rating
Namecheap is the last domain name registrar you ever want to deal with. I bought two domains from them and didn't even use them for a week. They blocked my account. I had not even started building my site. I complained to them and they said they will get back to me. Till date, they have never replied me. be careful dealing with them. They suspend accounts as they like without notice and explanation. It was my first time buying from them and I will never buy from them again. Please don't ignore my review. Consider other providers than namecheap

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