Mochahost Business, $ 4.18/mo. on Linux Shared
Business has been updated on (added ), Aggregate Rating (1.74 out of 10 from 54 reviews)
200 Continental Drive, Suite 401
Newark , NJ NJ 19713 US
☎ Phone +1 518 250 6166
📧 support@m...| 🔌 Hosted domains : | unlimited |
|---|---|
| 🆓 free domains : | 1 |
| 📌 Dedicated IPs : | 0 |
| 💳 Payment Methods : | Credit / Debit / Prepaid CardsPayPalWire TransferSkrill (Moneybookers)Check PaymentsMoney Order |
| 🔨 Control Panel : | CPanel |
| 🔧 Category : | BackupGreen Hosting |
| ✍️ Support Options : | EmailHelp DeskPhone / Toll-FreeLive ChatAvailable 24/7 |
| 🌏 Server Locations : | Australia Canada India Netherlands Singapore United Kingdom United States |
| ⚑ Targeting : | CA UK US |
See also initial Business plan location on their website!
📜 Plan description
📄 Editorial Review
MochaHost (part of World Host Group as of 2023) is a 100% green dedicated company founded in 2002 that comes with a special mission: to create a balance between accessible prices and professional services. MochaHost owns excellent package options because they try to provide their customers with everything necessary for them to grow and have a remarkable experience.Mocha Host has a wide range of characteristics that are nothing less than tempting for the customer (especially for the one who has at least some experience with hosting services). Although this is great for customers mastering the understanding of complex features, for beginners, this could raise a few problems, as they might have difficulties in understanding a few elements in these presentations of plans. Some of these great features that are considered to be essential to be pointed out for the customer are the following:
- Lifetime Discount Guarantee;
- 180 Days Free Guarantee;
- Easy Website Builder;
- Lifetime Free Domain Name;
- Free Migration Assistance;
- Free Unlimited SSL Certificates for Life;
- Ultra Fast & Secure Servers;
- 24/7 Servers Monitoring;
- Free SEO Tools;
MochaHost is a popular company awarded with numerous industry recognition certificates and awards. Customers using services provided by MochaHost claim that this company is fast and reliable; provides great support; offers up-to-date tools, servers and plans; has a friendly control panel and comes with affordable prices. Their products, such as Shared Web Hosting, Dedicated Servers, VPS, Reseller Hosting, or Website Builder, have a detailed description of their range of features.
Compare, for instance, shared hosting provided by MochaHost with shared hosting services offered by GoDaddy and HostGator. Not only in terms of price does MochaHost appear to be on top, but even in terms of features. Unlike GoDaddy, Migration Assistance provided by MochaHost is free whereas GoDaddy charges such service with a rather high price. Among these three very popular websites, it is only MochaHost that has an unlimited free private SSL; only MochaHost comes with a lifetime free domain name; only MochaHost offers enterprise SSD Storage.
Probably an inconvenience that might be noticed by their customers is the fact that MochaHost does not offer backup for its customers. In other words, this really depends on the customer.
👪 Most Recent Customer Reviews
📆
-anonymous- (mrmithusarkar001@g...) / storycraftbiz.com
😠 I purchased a business subscription with a 1 yr free domain name in 2019 in a discounted price and with a promise of fixed renewal amount for lifetime. I renewed my plan in 2020 by more than double of the purchased amount as per agreement we had. But suddenly they broke their promise and increased the renewal amount again in 2021, august! The domain was free for 1 year only as per their invoice I got and also got a separate invoice last year when renewed, and now the domain is not active in MochaHost but still they show my domain in my account and deny to delete it, neither any deduction amount is calculated for not having the domain active, even they increased more!
Almost everytime I contaced their customer service, but never got proper answers, solutions from them. They got most worst, rude and unprofessional customer representatives ever! Yesterday I was requested to send an email to a certain email address in details, and I sent the mail explaining everything with bill numbers and all. Now they say they cannot change the renewal amount as promised. Neither my questions answered that why they promised a fixed renewal amount at the time of purchase and now they just increased it. Even I requested to remove the inactive domain name from my account which is transfered month ago but they denied to remove it whether they charged me last year separately for the domain. And now demanding more money for renewal without even having my domain with them.
Please don't even think to use their service because once you got trapped by their low costing, false promises etc. you cannot get rid of these harrasements. I'm really very much upset and worried that how can trust companies like them!
Almost everytime I contaced their customer service, but never got proper answers, solutions from them. They got most worst, rude and unprofessional customer representatives ever! Yesterday I was requested to send an email to a certain email address in details, and I sent the mail explaining everything with bill numbers and all. Now they say they cannot change the renewal amount as promised. Neither my questions answered that why they promised a fixed renewal amount at the time of purchase and now they just increased it. Even I requested to remove the inactive domain name from my account which is transfered month ago but they denied to remove it whether they charged me last year separately for the domain. And now demanding more money for renewal without even having my domain with them.
Please don't even think to use their service because once you got trapped by their low costing, false promises etc. you cannot get rid of these harrasements. I'm really very much upset and worried that how can trust companies like them!
📆
-anonymous- (-hidden-) / muscovado.ph
😠 David, one of your support agents is pretty much useless... after more than a year of my site hosted with you, it became inaccessible due to SSL auto renewal. I told him it shouldn't go down just to renew and SSL just like in any other hosting I've been with like SiteGround. He just told me, "I'm sorry that's how it works on our end"... and did nothing to help out. What the heck!!! I paid you significant amount of money to get a three-year business hosting with mochahost and that's how they would treat a paying customer?
📆
-anonymous- (-hidden-) / mystic.com
😞 So far it's overwhelming, and tech support is skeletal at best. I like their price, like their guarantee of not raising their hosting price (only if you purchase a 3-year plan). But it may take so long to learn WP without any assist that I'm better off staying with my current host even though they get their hands in my pocket and won't pull them out. There are a lot of 3rd party apps / plug-ins / whatevers, but they're confusing as well.
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