Mailbox.org Silver, € 25.00/mo. on Cloud Emails

The Silver service package is the entry-level bundle for business customers who want central administration and defined support channels for a modest sized user base. For 25 EUR per month net, it supports up to 50 mailboxes and 25 forwarding targets, which is sufficient for many small companies, clubs and project teams. Administrators gain access to the business console to manage domains, mailbox creation, forwarding rules, passwords and storage allocations, and at this level one groupware group is included so that calendars, contacts and shared resources can be organised for a core team.
Silver focuses on providing structured support without the cost of higher packages. Customers receive 9 to 5 support via email ticket on business days, with assistance for onboarding and supervision during setup and ongoing operations. While there is no guaranteed phone hotline or 24/7 emergency support in this tier, users still benefit from the same knowledge base, user forum and documentation that support all mailbox.org customers, and can later upgrade to Gold or Platinum if requirements grow. This package suits small organisations that already know they want dedicated business administration and support contact paths instead of only consumer level help, but that do not yet need the extended service and unlimited mailbox counts of the higher tiers.

Across all mailbox.org plans, the service positions itself as a privacy-first alternative to ad-financed mail platforms. Every account uses ad-free webmail and standard protocols such as IMAP, POP3 and SMTP with TLS-only transport, while powerful spam and virus filters, disposable addresses and fine-grained blacklists reduce unwanted mail. Data is stored exclusively in redundant data centres in Berlin, Germany, operating under strict German data protection rules and the EU GDPR, and advanced security features like PGP and S/MIME integration, two-factor authentication, one-time passwords and an own key server are available to all users. Beyond email, the platform offers calendars, contacts, tasks, cloud drive storage, online document editing, polls, chat and video conferences so that teams and families can collaborate without depending on big advertising-driven ecosystems. Billing works on a prepaid model: you top up credit via bank transfer, SEPA direct debit, credit card, PayPal or various cash-based methods and can move between price plans without long-term contracts or rigid terms, while business customers gain a dedicated admin console and optional API for automation. A 30-day free trial allows new users to test features in depth and migrate existing mail, calendars, contacts and files with the assisted relocation service before committing long term.