Mailbox.org Gold, € 75.00/mo. on Cloud Emails

The Gold service package is intended for companies that want to manage a substantial but still clearly defined number of mailboxes with enhanced support and a named contact at mailbox.org. At a price of 75 EUR per month net, the package allows hosting of up to 250 mailboxes under one contract, with 75 forwarding targets for aliases and role addresses. Administrators work in the same business console as in the Platinum package, with central control over domains, mailbox quotas, forwarding rules and groupware groups, while unlimited groupware groups ensure that different departments and teams can mirror their organisational structure in the collaboration tools.
In terms of service level, Gold provides 9 to 5 support by email ticket on business days and adds scheduled phone support so that technical or organisational questions can be resolved in direct conversation when necessary. A personal contact is assigned to help plan and supervise the onboarding phase, coordinate migrations and act as an ongoing point of contact for the account. This service package is a good fit for mid-sized organisations that need more than entry-level support but do not yet require an emergency hotline, for example agencies, schools, non-profits or regional businesses who want to consolidate their email hosting on a dedicated, privacy-focused platform without building their own mail infrastructure.

Across all mailbox.org plans, the service positions itself as a privacy-first alternative to ad-financed mail platforms. Every account uses ad-free webmail and standard protocols such as IMAP, POP3 and SMTP with TLS-only transport, while powerful spam and virus filters, disposable addresses and fine-grained blacklists reduce unwanted mail. Data is stored exclusively in redundant data centres in Berlin, Germany, operating under strict German data protection rules and the EU GDPR, and advanced security features like PGP and S/MIME integration, two-factor authentication, one-time passwords and an own key server are available to all users. Beyond email, the platform offers calendars, contacts, tasks, cloud drive storage, online document editing, polls, chat and video conferences so that teams and families can collaborate without depending on big advertising-driven ecosystems. Billing works on a prepaid model: you top up credit via bank transfer, SEPA direct debit, credit card, PayPal or various cash-based methods and can move between price plans without long-term contracts or rigid terms, while business customers gain a dedicated admin console and optional API for automation. A 30-day free trial allows new users to test features in depth and migrate existing mail, calendars, contacts and files with the assisted relocation service before committing long term.