Jimdo Start, € 11.00/mo. on Website Builder

Start has been updated on October 10, 2025 (added November 16, 2020)

🆓 free domains :	1
📌 Dedicated IPs :	0
💳 Payment Methods :	Credit / Debit / Prepaid Cards
🔨 Control Panel :	[In-house]
🔧 Category :	Website Builder
✍️ Support Options :	EmailHelp Desk
🌏 Server Locations :	Germany
⚑ Targeting :	BE FR DE IT JP NL ES US
💰 Money-back guarantee :	30 days
🚀 Uptime :	14 %

See also initial Start plan location on their website!

*📜 Plan description

📄 Editorial Review

Founded in 2007, Jimdo focuses on individuals and small to mid-sized businesses that want a quick, low-maintenance way to get online. They pair a proprietary website builder with bundled hosting, ecommerce features, and domain management, and they highlight an international user base with multilingual interfaces.

Platform & Infrastructure

Jimdo’s stack runs on AWS data centers within the European Union (documentation commonly points to Ireland) and is fronted by a global CDN. Sites include HTTPS by default, and the templates are mobile-optimized. They do not claim to operate their own physical data centers; instead, they build on top of established cloud infrastructure.

Product Lineup

Website Builder

Their builder focuses on speed and simplicity: design presets, automatic color matching from your logo, contact forms, and an integrated image library. Basic SEO tasks are surfaced through guided checklists, and built-in statistics help owners understand traffic sources.

Online Store

The store module supports common payment options (e.g., PayPal and SEPA direct debit where available), no commission fees, and features aimed at local sellers such as Local Pickup. Social integrations sync product catalogs to Facebook and Instagram. Legal tooling (e.g., the Legal Text Generator in partnership with Trusted Shops) helps with GDPR-aligned policies like T&Cs and returns.

Domains

Premium tiers include at least one domain for the first term. DNS and site management live inside Jimdo’s own dashboard rather than cPanel or Plesk.

Management & Control

Everything is handled in Jimdo’s dashboard and editor—site structure, store settings, domains, billing, and statistics. There’s no server-level access and no third-party control panel; the trade-off for the streamlined experience is limited low-level customization.

Support & Help Resources

Support is delivered via the in-product Help widget and email/tickets. A chatbot routes to articles and opens tickets when needed. Phone support is not emphasized. The public Help Center covers most routine tasks, from SEO tips to store configuration.

Payments & Billing

Invoices can be paid through secure links sent by email, or by storing a payment method for automatic billing (credit card or SEPA direct debit, depending on region).

Money-Back & Uptime

• Money-back / refunds: there is no general money-back guarantee. Consumers typically have a 14-day right of withdrawal after purchasing a plan (statutory revocation), with the exact steps provided in their terms and Help Center.
• Uptime / SLA: Jimdo does not publish a numeric uptime SLA for builder/hosting plans on public pages. The reliability stance is implicit—AWS EU hosting plus a global CDN—but without a formal percentage guarantee.

Languages & Localization

The interface and Help Center are offered in multiple languages, including English, German, Spanish, French, Italian, Japanese, and Dutch. Individual site system language can be selected within settings (with a limited list).

Notable Features for Visibility

• Automatic SEO guidance with task prompts tied to keywords.
• Business Listings to sync NAP data (name, address, phone) across 10+ directories, with basic analytics for calls, direction requests, and discovery channels.
• News banner to highlight timely updates like hours or promotions.

Pricing Snapshot

• Website – Unlimited: €45/month (ad-free, includes a domain for the first term, advanced SEO, fast indexing; unlimited storage and bandwidth is exclusive to this tier).
• Online Store – Business: €26/month (no commission fees on sales, mobile-optimized management, legal text tools, social integrations).

Pricing varies by locale and term; the above are representative figures from their public examples.

Strengths

• Fast setup with integrated hosting, SSL, analytics, and a guided editor.
• Ecommerce without platform commissions and with social/catalog sync.
• Legal tooling for EU-centric compliance tasks (a frequent pain point for small shops).
• Multilingual interfaces suitable for international users.

Limitations

• No published uptime SLA and no broad money-back guarantee beyond statutory consumer withdrawal.
• Closed platform—no cPanel/Plesk, limited server-level control, and fewer deep customizations compared to open CMS hosting.
• Scalability ceiling for complex stores or bespoke integrations that need full backend access.