Hostiso VPS1, $ 19.99/mo. on Linux VPS


VPS1 has been updated on 📆 (added 📅 ), Aggregate Rating (1 out of 10 from 2 reviews)
hostiso.com
Hostiso
Hardstrasse 235
Zurich 8005
CH
☎ Phone +387.65323262
  • 💡 Plan Name: VPS1 (sku #p85889)
  • 🔧 Category: VPS / Linux
  • 💰 Price:$ 19.99/mo.
  • 💿 Disk Space: 100 GB
  • 📶 Traffic bandwidth: unmetered
  • 💲 Setup Fee: free
💪 CPU/Cores :2
🔋 RAM :3000 MB
🔌 Hosted domains :unlimited
🆓 free domains :1
📌 Dedicated IPs :1
💳 Payment Methods :Credit / Debit / Prepaid CardsPayPalSkrill (Moneybookers)Bitcoin
🔨 Control Panel :CPanel
🔧 Category :BackupAdult HostingGreen HostingSeo HostingWordpressFully ManagedWebsite BuilderFile SharingE-Commerce
✍️ Support Options :EmailHelp DeskLive ChatAvailable 24/7
🌏 Server Locations :Canada France Germany Singapore United States
screenshot of VPS1 from hostiso.com

See also initial VPS1 plan location on their website!

📜 Plan description

Premium features included with every package!

Cpanel, App Installer & Website Builder!
Free SSL certificate, domain, CDN!
MariaDB 10.3, PHP 7+, redis, FFMPEG!
Solid-state drives in RAID 10!
Backups, DDOS protection, Firewall!
24/7 Premium Support, help with anything!
Free transfer, optimization and https://hostiso.com/what-is-included

👪 Most Recent Customer Reviews

📆
-anonymous- (curvy.thesaurus145@s...)
⏳ Time Hosted: 2 to 3 years
Global rating
😠 Just wanted to share my story with Hostiso and warn others from using them.

So I've been using them for about 2 or 3 years. No problem to date. About a week ago my VPS suddenly stopped working. I wasn't able to connect with it through domain, SSH etc. Upon login the status of the account is CANCELLED.

I was a bit surprised so I opened ticket and asked them to look into it. Their response was that I must send them ID and the picture of my credit card. I understand this can be some random fraud check or something of this sort (although asking for pictures of CC numbers is a bit dodgy).

However they have never asked me to provide anything prior, no e-mail, no request, no warning or anything. They just simply canceled the account completely and didn’t even bother to contact me about it!

This behavior also goes against their own ToS:

"In case your Order is cancelled and Service(s) are not activated, Hostiso will reimburse you for all pre-paid fees within seven (7) working days as of the date of Hostiso’s formal notice to you that your Order was cancelled. We have no liability for payment of any indemnification, compensation for damage or claims related to the Orders not approved because they have failed our Fraud Screen. No interest or other charges will accrue on the advance paid amounts. "

In my case there was no prior warning from their side, no formal notice, and no attempt to contact me either before or after canceling the account. It was me who had to initiate the contact.. Not a nice way of treating a customer of several years.

Anyways, just wanted to share my experience with this company. I've been using and I'm still using various VPS providers but this is probably the worst customer service I've experienced so far.

So if you don't want to be suddenly cut off the server, lose access to your backup, family pictures etc I suggest to stay away from them.
📆
-anonymous- (renounce.suspense699@s...)
⏳ Time Hosted: over 3 years
Global rating
😠 I've been their customer for 3 years. I used it to backup my pictures mostly. No issued until now.

I logged in few days ago to see that my account's status is "cancelled". They didn't inform me about it, they didn't try to contact me, didn't offer refund. Just cancelled and ignored.

As per their own terms and conditions they should send me an official note and send refund within several days. They didn't do any of that.

I opened the ticket and was told to "send id". This is also not in their ToS.

They literally took my 3 years of data hostage.

This is probably the most unprofessional company in the industry. Customer service is not professional and Terms and Conditions are not respected.

I strongly don't recommend trusting them with any data.

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