Help.com.au Sole Trader, $ 10.00/mo. on Linux Shared

Sole Trader is the mid tier shared hosting package for start-ups and sole traders with teams of up to 10 staff. It includes 10 email accounts, 4 GB of website storage, 5 sub domains, free secure certificates, unlimited databases, daily backups, and free website migration. The plan keeps the same no lock-in structure as the rest of the range while expanding mailbox capacity and storage headroom for a growing business website. The package is a practical fit for professional brochure sites, service businesses, local operators, and early stage companies that need more staff email coverage without stepping into a larger business tier. Support remains part of the core offer, with 24 hour email support and live chat support shown directly in the plan features. The hosting plan guide also lists no upgrade or downgrade penalty, guaranteed 99.9 percent uptime, and free domain migration, which makes movement between plans less risky as the site grows. Across the broader hosting pages, the service also includes automated SSL certificates, cloud-based MariaDB databases, and migration help for existing websites, including WordPress sites. The published pricing shows USD 10.00 per month, USD 120.00 per year at the standard run rate, and a saving of USD 20.00 per year when the annual option is selected.
The overall hosting environment is built for simple administration with DirectAdmin guidance in the support centre, plus article coverage for email setup, redirects, and common management tasks. That makes the package easier to operate for smaller businesses that want a control panel and documentation, but still expect hands-on help when they need it. The included backup routine, SSL coverage, and migration path are useful for businesses that want a clean launch path and steady maintenance rather than piecing together add-ons from multiple vendors.

The shared hosting range is presented as a no lock-in service with no expensive add-ons, no hidden fees, and no upgrade or downgrade fees. Support is described as local and available 24 hours a day, 7 days a week, through email, live chat, and the support knowledge base. Guaranteed 99.9 percent uptime is stated for the hosting packages, daily backups are included, and free migration is available for websites, including WordPress sites. Terms of use also state that subscriptions renew automatically unless cancelled, monthly services bill in advance on the first calendar day of each month, yearly billing renews on the anniversary date, and cancellation should be made at least 2 working days before renewal. Payments are described as non-refundable, but the service is still positioned around straightforward pricing and no lock-in commitment.