Dongee Business Pro, $ 45.83/mo. on Website Builder

Business Pro has been added on Aug 21, 2019

🆓 free domains :	1
📌 Dedicated IPs :	0
💳 Payment Methods :	Credit / Debit / Prepaid CardsPayPal
🔧 Category :	Backup
✍️ Support Options :	EmailHelp DeskPhone / Toll-FreeLive Chat
🌏 Server Locations :	Colombia
⚑ Targeting :	CA CL CO US

See also initial Business Pro plan location on their website!

📜 Plan description

📄 Editorial Review

Dongee is a well-established web hosting provider based in Colombia, with over 9 years of experience in the industry and a strong reputation among thousands of clients. The company offers a wide range of hosting solutions, including web hosting, reseller hosting, and dedicated servers. Dongee prides itself on providing stable, secure, and fast hosting services, focusing on helping businesses improve their online presence without the need to manage complex technical issues. This review explores Dongee's offerings, infrastructure, customer support, and overall value proposition.

Service Offerings
1. Core Services
Web Hosting: Dongee provides reliable web hosting services designed to cater to businesses of all sizes. They focus on delivering high-speed performance, security, and scalability.
Reseller Hosting: Dongee's reseller hosting plans enable individuals and businesses to offer hosting services to their own clients, backed by Dongee’s robust infrastructure and support.
Dedicated Servers: For businesses requiring more power and control, Dongee offers dedicated servers, allowing customers to customize their hosting environment to meet specific needs.
Website Builder (Dongee Builder): Dongee also offers a proprietary website builder that enables users to design websites without any prior technical knowledge, simplifying the web design process for beginners.
Applications & PHP Support: Dongee supports a range of applications including Softaculous, NodeJS, Python, Git, Ruby, and PHP versions. Their integration with cPanel makes it easy for users to manage these tools.

2. Performance Features
Ultra-fast Loading: Dongee promises up to 1000% faster page load speeds through their secret technology, ensuring an optimized and smooth user experience for visitors to hosted sites.
Security Features: Dongee places strong emphasis on security, offering services like Patchman, a vulnerability scanner, and an advanced Firewall antivirus to keep servers protected from hackers and viruses. They continuously monitor and patch security gaps, ensuring peace of mind for clients.

Technology & Infrastructure
1. Data Centers
Dongee’s infrastructure is supported by state-of-the-art data centers located across North America and Europe, ensuring global reach, redundancy, and optimal performance for clients worldwide.

Locations:
North America: Miami, Los Angeles, New Jersey (USA)
Europe: Roubaix, Paris, Gravelines (France), Nuremberg, Falkenstein (Germany)
Technologies: Dongee’s data centers are equipped with high-end hardware, including Hewlett-Packard, SuperMicro, and Fujitsu servers, as well as Cisco Catalyst and Cisco Nexus networking equipment.
Certifications: Their data centers comply with internationally recognized standards, including ISO 27001:2005 and SOC 1 Type I & SOC 2 Type I certifications for internal information management and security procedures.

2. Network & Connectivity
Network Uptime: Dongee guarantees 99.99% network uptime, ensuring reliable connectivity for all hosted websites.
Bandwidth: The company offers 1 Tbps of external connections and 5 Tbps of internal fiber connections, guaranteeing high-speed performance for all hosted services.
Power Redundancy: Dongee’s data centers are powered by two low-emission diesel generators with a total fuel capacity of 26,000 liters, ensuring uninterrupted service during power outages. Additionally, they utilize water and wind cooling systems to minimize environmental impact.

Customer Support
Dongee’s commitment to customer service is evident in their 24/7 support offered by a team of over 600 professionals across their global data centers. The staff is bilingual, offering support in both French/English and German/English, ensuring that clients from different regions can easily communicate and resolve issues.

Support Channels: Customers have access to a comprehensive support system, which includes level 1, 2, and 3 support for networking and hardware incidents.
Response Times: Dongee offers 1-hour support for networking and hardware incidents, with repairs completed within 1 hour, and hardware component replacements completed within 4 hours.
Service Availability: Dongee ensures that their technicians are available around the clock, 365 days a year, to provide continuous support and address any technical concerns.

Sustainability and Corporate Responsibility
Dongee places a strong emphasis on environmental sustainability. Their data centers have been operating with 100% renewable energy since January 1, 2018, significantly reducing their environmental impact. Furthermore, the company’s commitment to social responsibility is evident, as for every hosting plan purchased, they support organizations focused on children’s education.

Pricing & Value
Dongee provides competitive pricing for its hosting plans while maintaining a strong commitment to quality and customer satisfaction. The company strives to offer cost-effective solutions for businesses looking for fast, secure, and reliable hosting services.

Value-added Features: Dongee’s hosting plans include a variety of features such as AI-powered email sending, security protection, and performance acceleration tools, offering clients significant value beyond basic hosting services.
Bilingual Support: The availability of bilingual support adds to the overall value for international clients, particularly those in Europe and North America.

Strengths and Advantages
Fast and Secure Hosting: Dongee’s proprietary technology promises ultra-fast page loading times and robust security, including 24/7 protection against hackers and viruses.
Environmental Responsibility: With a commitment to using 100% renewable energy in their data centers, Dongee is an eco-conscious hosting provider.
Global Data Center Presence: Their strategically located data centers in North America and Europe offer global reach and optimized performance.
Comprehensive Support: Dongee offers 24/7 bilingual support with quick response times, ensuring that all issues are resolved efficiently.
Educational Contributions: Dongee’s commitment to supporting education for children demonstrates their dedication to social responsibility.

Challenges
Limited Presence in Other Regions: While Dongee operates data centers in North America and Europe, expanding into other regions could further enhance their global reach and reduce latency for customers in other parts of the world.
Lack of Specific Plan Details: While Dongee offers a range of hosting plans, more transparency regarding specific features, resources, and pricing could help customers make more informed decisions.