Carbonite Safe Prime, $ 121.49/yr. on Linux Cloud

Carbonite Safe Prime is an automatic cloud backup subscription for 1 computer plus 1 external hard drive, positioned as the premium personal tier for users who want the fastest recovery option in addition to unlimited backup.
- Unlimited encrypted cloud backup storage for one Windows or Mac computer.
- Includes backup for 1 directly attached external hard drive alongside the computer, supporting large datasets and media collections.
- Works with Windows 7+ and macOS (OS X 10.10+) clients.
- Protects common file types including documents (Word, Excel, PowerPoint), PDFs, and Adobe files, plus photos and music.
- Includes Webroot computer antivirus and automatic backup of video files, extending coverage to larger media and adding an extra security layer.
- 128-bit encryption is highlighted for data security both in transit and at rest.
- Provides web and mobile access for viewing and restoring content, with the ability to preview, download, and share files from other devices.
- Ransomware/virus recovery help is promoted: if malware infects files on the protected computer, contacting support within two weeks of infection can enable restoration of pre-infected versions.
- Includes courier delivery of recovered files as a built-in feature, designed for situations where downloading large restores would be slow; the service is framed as shipping a copy of recovered data for faster turnaround.
- Pricing shown on the plan cards includes a discounted first-year subscription of USD 121.49 (regularly USD 161.99 per year).

Carbonite Safe is positioned as always-on backup that runs quietly in the background so users do not need to remember manual uploads or periodic copying to external media.
Unlimited storage is promoted as eliminating overage charges and capacity warnings, with one flat subscription price designed to cover a full computer file set.
The service emphasizes simple restoration: the user can restore all files or only selected items with minimal steps, and can access backups from almost anywhere using an online account and mobile apps.
Security messaging highlights encryption during transmission and storage, reinforcing a privacy-first posture for personal documents and irreplaceable photos.
Operational messaging focuses on convenience: continuous backup reduces the risk window between backups, and automatic selection of common file categories helps reduce setup time.
A 15-day free trial is offered so users can test drive the backup client and recovery workflow before purchasing.
Multi-year billing options are presented as 1 year, 2 years (additional 5% off), and 3 years (additional 10% off), supporting longer-term cost optimization.
Refund terms are documented for renewals, allowing a full refund request within 30 days of purchase during a renewal window, after which stored data may be removed if the subscription ends.
Support channels include a helpdesk knowledge base plus assisted support through toll-free phone and international phone numbers, and an email case form. Carbonite Safe phone support hours are stated as Monday to Friday, 9:00am to 6:00pm Eastern Time, with weekends closed and holiday impacts possible.