Carbonite Safe Basic is an automatic cloud backup subscription for 1 computer, focused on continuous protection for everyday files. - Unlimited encrypted cloud backup storage for one Windows or Mac computer. - Works with Windows 7+ and macOS (OS X 10.10+) clients. - Protects common file types including documents (Word, Excel, PowerPoint), PDFs, and Adobe files, plus photos and music. - 128-bit encryption is highlighted for data security both in transit and at rest. - Provides file access and recovery through a web browser and companion apps, allowing users to preview, download, and share backed up items while away from the computer. - Recovery is positioned for real-world incidents such as accidental deletion, drive failure, damaged hardware, or theft, with the goal of restoring only what is needed or performing a larger restore when required. - Malware recovery help is promoted: if a crypto-virus or ransomware encrypts files on the protected computer, contacting support within two weeks of infection can enable restoration of pre-infected versions of backed up files. - Plan limitations vs higher tiers: no automatic video backup, no included external hard drive backup, and no bundled antivirus; courier delivery of recovered files is presented as available for an additional fee rather than included. - Pricing shown on the plan cards includes a discounted first-year subscription of USD 71.99 (regularly USD 95.99 per year).
Carbonite Safe is positioned as always-on backup that runs quietly in the background so users do not need to remember manual uploads or periodic copying to external media. Unlimited storage is promoted as eliminating overage charges and capacity warnings, with one flat subscription price designed to cover a full computer file set. The service emphasizes simple restoration: the user can restore all files or only selected items with minimal steps, and can access backups from almost anywhere using an online account and mobile apps. Security messaging highlights encryption during transmission and storage, reinforcing a privacy-first posture for personal documents and irreplaceable photos. Operational messaging focuses on convenience: continuous backup reduces the risk window between backups, and automatic selection of common file categories helps reduce setup time. A 15-day free trial is offered so users can test drive the backup client and recovery workflow before purchasing. Multi-year billing options are presented as 1 year, 2 years (additional 5% off), and 3 years (additional 10% off), supporting longer-term cost optimization. Refund terms are documented for renewals, allowing a full refund request within 30 days of purchase during a renewal window, after which stored data may be removed if the subscription ends. Support channels include a helpdesk knowledge base plus assisted support through toll-free phone and international phone numbers, and an email case form. Carbonite Safe phone support hours are stated as Monday to Friday, 9:00am to 6:00pm Eastern Time, with weekends closed and holiday impacts possible.
📄 Editorial Review
Carbonite is a long-standing cloud backup and data protection provider focused on keeping endpoints, servers and SaaS workloads continuously backed up off-site. It began as a consumer backup service and today sits inside the OpenText Cybersecurity portfolio alongside other security and archiving brands, so it feels more like part of a broader data-protection stack than a small standalone tool.
For individuals and home offices, the key product is Carbonite Safe. A lightweight client runs on Windows or macOS and performs automatic, continuous backups of selected files and folders to the cloud. Plans are structured around one or more computers, with higher tiers adding support for external drives, video backup, and enhanced retention. Storage behaves effectively "unlimited" for typical desktop usage, so users focus on deciding what to protect rather than micro-managing quotas. A web interface and simple restore options make it approachable even for non-technical users.
Small businesses step up to Carbonite Safe Backup Pro, which adds tiers aimed at covering multiple workstations plus light server workloads. Features like NAS backup and image-based backup start to appear here. Beyond that, there are dedicated product lines for endpoint backup across laptop fleets, server backup and disaster recovery, Microsoft 365 / cloud-to-cloud backup, and hybrid backup appliances that replicate between local storage and the cloud. That makes it possible for a small firm to grow from single-PC backup into a more complex, hybrid environment without leaving the Carbonite ecosystem. The website is available in English, German, French, Italian or Dutch. Part of OpenText is also hightail
Overall, the platform leans strongly toward set-and-forget backup: policies, retention and centralized management are front and center, while low-level tuning is de-emphasized. That suits users whose main goal is to reduce risk and meet compliance or retention needs without turning backup into its own full-time job.
phoenixNAP’s Bare Metal Cloud (BMC) helps your organization accelerate project releases, reduce chances of human error, and improve your overall infrastructure performance and security. Through [...]
CodeGuard Personal is a managed website backup and recovery plan designed for students and personal projects. It includes daily automatic backups of your website and database, retaining only the [...]
4 vCPU, 12 GB memory, 7.00 TB bandwidth, 260 GB storage. High Performance virtual machines with Intel CPU options. These virtual machines run atop shared vCPUs and are suitable for many business and [...]
"More storage, more sites, more power" 24/7 Priority Support Ideal for 300k visits/mo Unrestricted Bandwidth Global Edge Caching Yoast SEO Premium Premium WAF Premium [...]
🏆 Alexa Rating3,669 ▼👤 User Rating 👉 Total Reviews: 4
🏆 Alexa Rating849 ▲👤 User Rating 👉 Total Reviews: 100
