9 Planets Design Business Email, $ 24.00/yr. on Linux/Windows Emails
Business Email has been added on Oct 11, 2026

1711 Willamette St, Ste 301 #735
Eugene , OR 97401 US
☎ Phone +15412142116 [Web Design]
☎ Phone +15413592906 [Hosting Support]
📧 support@9...| 💳 Payment Methods : | Credit / Debit / Prepaid CardsWire TransferCheck PaymentsMoney Order |
|---|---|
| 🔧 Category : | Backup |
| ✍️ Support Options : | Help Desk |
| ⚑ Targeting : | CA US |
| 💰 Money-back guarantee : | 30 days |

See also initial Business Email plan location on their website!
*📜 Plan description
Business Email costs $24/year for one 5 GB mailbox, plus a $29 one-time setup fee. The one-mailbox configuration totals $53 at initial setup. POP, IMAP and mobile-friendly webmail are included, with a 35 MB attachment limit, anti-spam and antivirus protection, and SSL/TLS encryption. The service uses an existing customer domain and includes aliases at no additional charge.
Additional mailbox storage is charged annually per mailbox: 10 GB adds $12/year, 15 GB adds $24/year, 20 GB adds $36/year, 30 GB adds $60/year, 50 GB adds $108/year and 100 GB adds $228/year. These are supplements to the $24/year mailbox charge. The introductory storage description mentions upgrades up to 20 GB, while the configuration also offers 30 GB, 50 GB and 100 GB. Additional forwarding accounts are $6/year. Regular backups protect email data. Managed hosting customers can have the domain DNS updates handled for them.
Email is compatible with Outlook, Apple Mail, Thunderbird and common iOS and Android email applications. Support for third-party mail clients is excluded. Email hosting issues must be submitted as tickets from the customer account; phone support is not provided for email issues. The platform is monitored 24/7, but customer inquiries are answered during business hours, with out-of-hours requests handled on the next business day. Managed migration is a separate service. The email migration product includes one mailbox for $149 and charges $20 for each additional mailbox. The additional-services offer separately states $149 setup plus $20 per mailbox.
A 30-day service-fee money-back guarantee applies from activation, subject to approval and compliance with the service terms. Setup fees and domain registration charges are non-refundable. Prices exclude applicable taxes.
Additional mailbox storage is charged annually per mailbox: 10 GB adds $12/year, 15 GB adds $24/year, 20 GB adds $36/year, 30 GB adds $60/year, 50 GB adds $108/year and 100 GB adds $228/year. These are supplements to the $24/year mailbox charge. The introductory storage description mentions upgrades up to 20 GB, while the configuration also offers 30 GB, 50 GB and 100 GB. Additional forwarding accounts are $6/year. Regular backups protect email data. Managed hosting customers can have the domain DNS updates handled for them.
Email is compatible with Outlook, Apple Mail, Thunderbird and common iOS and Android email applications. Support for third-party mail clients is excluded. Email hosting issues must be submitted as tickets from the customer account; phone support is not provided for email issues. The platform is monitored 24/7, but customer inquiries are answered during business hours, with out-of-hours requests handled on the next business day. Managed migration is a separate service. The email migration product includes one mailbox for $149 and charges $20 for each additional mailbox. The additional-services offer separately states $149 setup plus $20 per mailbox.
A 30-day service-fee money-back guarantee applies from activation, subject to approval and compliance with the service terms. Setup fees and domain registration charges are non-refundable. Prices exclude applicable taxes.
📄 Editorial Review
9 Planets Web Design is an American web design, development, and hosting company headquartered in Eugene, Oregon, with an additional presence in Detroit, Michigan. Established in 2005 by Annie Middleton, the company combines custom website development, managed web hosting, domain registration, digital marketing, website accessibility, and ongoing technical support. Its hosting division operates under the 9 Planets Hosting (9planetshosting.com) brand, serving businesses, nonprofit organizations, web designers, developers, and customers throughout the United States.Annie Middleton began working in website design and development in 1997, eight years before establishing the business. Her experience encompasses small businesses, local governments, and international organizations. Operating through Nine Planets, LLC, the company maintains a relatively small specialist team and concentrates on personalized technical services rather than mass-market hosting. Over the years, 9 Planets has launched more than 500 websites and hosts over 350 websites, maintaining long-term relationships with customers who depend on its development and hosting expertise.
The team includes founder Annie Middleton, responsible for strategy and website architecture; project manager Sara Comstock, who coordinates project schedules, budgets, and development activities; and developer Paul Middleton, who has worked with the company since 2005. Paul's technical experience includes WordPress, PHP, ColdFusion, MySQL, Microsoft SQL Server, CSS, JavaScript, AJAX, and jQuery. Dedicated security and maintenance specialists handle vulnerability monitoring, software updates, and website protection.
The hosting business developed from the technical difficulties that web design customers frequently experienced with conventional hosting companies. Rather than leaving clients to coordinate between separate developers and hosting support teams, 9 Planets built an integrated service covering website development, infrastructure administration, maintenance, and troubleshooting. This approach is particularly beneficial for smaller organizations without dedicated web developers or system administrators.
Shared Web Hosting is available in Basic and Managed configurations. Both use a hosting environment combining CloudLinux OS, LiteSpeed Web Server, Imunify360 security, automated backups, and SSL certificates. Entry-level packages include 5 GB of storage, one allocated CPU, and 1 GB of RAM. Basic Hosting suits customers comfortable managing their websites independently, while Managed Hosting adds professional server assistance, website migration, uptime monitoring, and troubleshooting support.
The shared hosting environment provides account isolation, automated malware protection, and access to common website administration tools. CloudLinux helps prevent individual accounts from consuming excessive server resources, while LiteSpeed improves the performance of PHP-based applications and websites that benefit from caching. Customers can manage PHP versions and settings, inspect logs, administer databases, and access their files through FTP.
WordPress Hosting represents another substantial part of the company's service portfolio. Basic WordPress packages include automatic software updates, security plugin configuration, staging facilities, malware protection, and backups. The more comprehensive Managed WordPress Hosting service adds weekly form testing, managed vulnerability updates, annual PHP updates, annual WordPress security audits, visual change monitoring, uptime monitoring, and website hack repair.
The managed WordPress service is particularly suitable for commercial websites where a software failure, compromised plugin, or interrupted contact form could affect business operations. Updates are supervised, and problematic changes can be rolled back when necessary. Maintenance generally covers plugins and themes that support normal automated updates, while premium extensions requiring manual procedures or specialized troubleshooting may incur additional charges. Websites with frequently changing content, membership systems, or eCommerce functionality can also require individually planned maintenance procedures.
Managed VPS Hosting offers isolated virtual server environments with allocated CPU, RAM, and storage resources. These servers are designed for organizations requiring greater resource separation, predictable performance, or additional application flexibility beyond conventional shared hosting. The managed service includes server provisioning, operating system maintenance, security patching, monitoring, restarts, nightly backups, Sophos protection, and DirectAdmin administration.
VPS customers can install specialized software and accommodate multiple websites within their allocated resources. The technical team manages the underlying server environment, reducing the need for customers to handle routine system administration. Application-specific development, extensive website troubleshooting, and other custom technical work remain separate from ordinary server management.
A particularly interesting specialty is Lucee CFML Hosting, designed for websites and applications developed using ColdFusion Markup Language. The platform uses the open-source Lucee engine rather than commercial Adobe ColdFusion, with Lucee 7 in use as of March 2026. This service is attractive to developers maintaining CFML applications who need an affordable environment with database support, SSL certificates, SSH access, and standard hosting administration.
Three Lucee packages provide 3 GB, 15 GB, and 30 GB of storage. Each account supports two primary domains, five domain aliases, and ten subdomains, together with MariaDB databases, nightly backups, and DirectAdmin. Developers can configure application-specific settings through Application.cfc, although unrestricted access to the Lucee server administrator is not included. Assistance with migrating applications from Adobe ColdFusion is also available.
Lucee hosting has specific email restrictions. These accounts are intended primarily for CFML application hosting rather than general business email or bulk message delivery. A limited testing mailbox can be configured, but production applications should use an appropriate external SMTP service when reliable transactional email delivery is required.
Reseller Hosting serves website designers, developers, and agencies looking to provide hosting under their own customer relationships without maintaining server infrastructure. Instead of placing numerous unrelated websites into a single large shared hosting account, resellers can obtain individually allocated accounts for each website or customer. Every account receives separate storage, CPU, and RAM resources, improving isolation and making resource administration more straightforward.
The hosting team handles server administration, monitoring, security, and backups, allowing resellers to concentrate on website development and customer management. This arrangement works particularly well for small agencies that maintain several WordPress or business websites and prefer predictable hosting costs on a per-account basis.
Domain Registration includes new registrations, domain transfers, renewals, and DNS administration. Domains can be purchased independently of hosting, and customers transferring existing names need to unlock their domains and obtain the relevant authorization codes. Managed Hosting customers can receive assistance with transfers and DNS changes to minimize disruption to existing websites and email services. A typical domain transfer takes approximately five to seven days.
Email Hosting allows businesses to create professional mailboxes using their own domain names. The service supports webmail, POP3, IMAP, spam filtering, antivirus protection, email aliases, and compatibility with desktop and mobile email applications. Standard mailboxes begin with 5 GB of storage, with larger capacities available. Email forwarding and professional mailbox migration can be purchased separately.
SSL Certificates include complimentary certificates bundled with hosting packages and commercial certificates available as individual products. Paid options include single-domain and wildcard certificates, with Comodo and Thawte products among the available choices. Customers can handle installation themselves or purchase installation assistance.
Beyond hosting, Website Design and Development remains central to the company's activities. Projects begin with requirements gathering, audience analysis, information architecture, and design planning, followed by content preparation, development, testing, and deployment. Websites can incorporate business information, lead-generation forms, eCommerce systems, and specialized applications. The team's experience with WordPress, PHP, and ColdFusion makes it useful for organizations requiring functionality beyond standard website templates.
Digital Marketing and SEO services include technical website audits, local search optimization, content improvements, performance monitoring, and search visibility enhancements. Audits can cover page speed, mobile usability, navigation, structured data, XML sitemaps, SSL configuration, analytics integration, and indexing issues. Website accessibility is another specialty, with audits against WCAG 2.1 AA, accessibility remediation, and training for employees responsible for maintaining website content.
Additional technical services include custom programming, website troubleshooting, software updates, security remediation, performance optimization, content changes, and prepaid development assistance. This broad service combination allows customers to maintain websites, domains, email, hosting, security, and ongoing improvements through one technical organization.
The main website and hosting service information are available in English, with modern, responsive interfaces suitable for desktop and mobile visitors. The customer account portal includes multilingual administration in Arabic, Azerbaijani, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Persian, French, German, Hebrew, Hungarian, Italian, Macedonian, Norwegian, Portuguese, Romanian, Russian, Spanish, Swedish, and Ukrainian. Portuguese is offered in two regional variants. This localization applies primarily to customer account administration rather than guaranteeing technical support in every language.
Both business divisions maintain active blogs covering website development, security, SEO, hosting administration, and business website strategy. The web design blog included updates in August 2026, while the hosting blog included technical content from March 2026. These resources complement the company's customer support and knowledge-base services.
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