Jan 24, 2007 : Hostbreak Launches Support System

📅 January 24, 2007 - Reseller hosting provider Hostbreak Web Technologies (hostbreak.com ) announced on Wednesday it is now offering anonymous support for its reseller customers. Hostbreak support department provides support to each reseller when they sign up for a reseller hosting package.

The anonymous support system enables resellers' clients to submit tickets to Hostbreak via personalized helpdesk, which represents that respective reseller) which will be setup for each reseller secretly. Clients of resellers can contact the Hostbreak helpdesk round the clock where it will help them with any problems.

Hostbreak will set up helpdesk for reseller clients, which can be customized and associated with a representing domain URL. The reseller clients can either submit tickets via the URL or a customized email address, which will prompt an email containing the ticket and some related details.

Resellers can also track their ongoings by accessing the support portal. All submitted tickets and their current status can be viewed in the portal, and the reseller can either choose to answer submitted tickets themselves or allow Hostbreak support department to respond.

Reads: 2679 | Category: General | Source: TheWHIR : Web Host Industry Reviews
URL source: http://www.thewhir.com/marketwatch/012407_Hostbreak_Offers_Support_System.cfm

Company: Host Break

Want to add a website news or press release ? Just do it, it's free! Use add web hosting news!

Related news

📅 Aug 22, 2005 - HostBreak.com Offers Web Design Service - Web hosting services provider HostBreak.com (hostbreak.com ) announced on Monday it has launched its Web Design Services product line, providing small businesses with an affordable way to establish a Web presence. "This solution allows small business to realize a dream of establishing an online presence that they can be proud of at a price point that makes sense in meeting their business objectives," says Aziz Paracha, CEO of HostBreak.com. "Many of our customers struggle with a challenge of establishing and maintaining a professional looking Web site that reflects their commitment to their business and their customer."The service provides one-on-one consultation s

📅 Aug 26, 2005 - HostBreak Adds to Reseller Plans - Web Hosting services provider HostBreak (hostbreak.com ) announced on Friday it has expanded its reseller packages by adding new services, promotions and introducing Turn-Key ISP reseller program. The program strives to establish long-term business relationships with organizations that have similar goals by providing the necessary tools, services, and expertise. HostBreak.com's Turn-Key ISP reseller program assists clients in setting up a merchant account, online credit card processing, recurring and real-time transactions and all of the services they want to resell."Our customers have been asking for a reseller program like this for some time," says Aziz Paracha,

📅 Jan 3, 2007 - Hostbreak Adds New Dedicated Servers - Web hosting provider Hostbreak Web Technologies (hostbreak.com ) announced last week it has included dedicated managed servers with enhanced features among its dedicated server hosting packages. The Web host provides managed hosting solutions to customers in the finance, publishing, healthcare, Web development, e-commerce, education, non-profit and government sectors. Hostbreak says it offers proactive technical support and has the ability to adapt and support any software or hardware solutions."Our qualified engineers are committed to work around the clock ensuring solutions run at their peak performance and availability by optimizing the infrastructure and compon

📅 Jan 22, 2007 - HostBreak Reduces SSL Prices - Web hosting provider HostBreak (hostbreak.com ) announced on Monday it has reduced its SSL certificate prices. The company says its Rapid SSL certificate, which was selling for $68 before, is now being offered for $40. In addition, HostBreak's Wildcard SSL certificate, which was selling for $199 is now selling for $120."We seek the confidence of our clients and to bring them the best of services and proffering within their budget," says Aziz Paracha, CEO of Hostbreak. "We maintain the best quality of services and don't compromise over it."HostBreak offers multiple hosting packages, easy-to-use software and e-commerce tools for small to medium sized busin

📅 Jan 26, 2007 - Hostbreak Expands Offerings - Web hosting provider Hostbreak Web Technologies (hostbreak.com ) announced on Friday it has expanded its offerings. The Web hosting provider says it is offering a new managed dedicated hosting package for all of its clients.Services included in Hostbreak's new package include network and server monitoring, full security and firewall mangement, content distribution, storage and backup management and load balancing, clustering and redundancy."Our qualified engineers are committed to work around the clock ensuring solutions run at their peak performance and availability by optimizing the infrastructure and components they are running on," says Aziz Pracha, C