Mar, 2010 : Commtouch Launches Outbound Spam Protection Solution

📅 March 17, 2010 - Enables service providers to prevent spam from leaving their networks and identify the spamming source.

Commtouch, an email software provider, today announced its new Outbound Spam Protection solution especially tailored for service providers and web hosting companies. The company avers that this unique solution leverages its experience in combating spam, malware and phishing with its real-time Recurrent Pattern Detection (RPD) technology, and further augments its email and web security package for ISPs, web hosting companies and Software-as-a-Service (SaaS) providers.

It states that customer loss, damage to service providers' reputation and brand, operational cost increases and even potential lawsuits are just some of the possible consequences service providers face as a result of spam, malware and phishing emails emanating from their networks. The company claims that its new Outbound Spam Protection solution not only stops these unwanted emails, but also provides the service provider with immediate identification of the sender. This enables appropriate management of the source of the problem, and not just the symptoms.

"Many companies simply reverse engineer their inbound spam protection to provide service providers and vendors with an outbound spam prevention tool," said Asaf Greiner, Vice President of products at Commtouch. "Instead, Commtouch has specifically built a solution leveraging its well established RPD technology, to stop spam and enable service delivery and abuse teams to deal with the spammer efficiently and cost effectively."

"Outbound spam is a critical problem facing service providers and Web hosting providers," said Michael Osterman, President and Founder of Osterman Research. "Current solutions to address the problem are inadequate and result in blocked email, false positives and lost employee productivity. The lack of technology to block spam emanating from their own networks and to identify the source of it is a major piece missing from email protection services today."

"Our ISP customers constantly tell us that outbound spam is the biggest operational headache they face. Each week they spend countless hours getting off blacklists and chasing down compromised accounts or spammers on their networks, said Frank Knifsend, Senior Vice President of products, marketing, and operations at Mirapoint. "With Commtouch's new solution, our ISP customers will instantly identify and stop zombie and intentional spammers, so they can keep their customers" mail flowing, preventing them from being blacklisted and maintaining their reputations."