Seeweb Review 2025. Is seeweb.it good web hosting in Italy?

📄 Editorial Review

(3*) 🔧 Services: Web HostingDomain Registration
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Seeweb is an Italian cloud and hosting provider that has been active since 1998, with a profile much closer to an infrastructure and cloud specialist than to a budget shared host. They operate under Seeweb srl, based in Italy, and are part of the DHH Group (Dominion Hosting Holding), a Southern European hosting group listed on Euronext Growth Milan. Over the years they have grown around their own facilities and network, focusing on reliability, technical quality, and long-term continuity rather than chasing the lowest prices.

A key point is that Seeweb runs its own data centers in Milan and Frosinone, and extends its cloud presence to Switzerland (Lugano, Zurich) and Bulgaria (Sofia). All infrastructure remains in Europe, which is important for businesses that care about GDPR, data residency and EU regulatory frameworks. Their positioning as a "European cloud" is backed by concrete choices about where data physically lives and how it is handled.

On the product side, they cover the full spectrum from simple website hosting up to complex private cloud and colocation.
For classic websites and smaller projects there is Shared Hosting on both Linux and Windows. The standard plan allows multiple websites and domains (up to five), email hosting with 25 mailboxes, 10 GB of storage and several databases, plus the option to expand mail and disk with additional bundles. It is aimed at small and medium businesses that want a stable place to host corporate sites and email without dealing with the complexity of managing servers.

Above that sits Cloud Hosting, which targets heavier websites and small e-commerce projects. This uses a LAMP stack with cPanel, 50 GB full-flash SSD storage, up to five domains, up to ten MySQL databases, 5 GB of dedicated RAM, 800% guaranteed vCPU, around 1 TB of monthly traffic, daily backups and integrated DDoS and port-scan protection. In practice it behaves more like a strong single server instance for a handful of important sites than a typical oversold shared hosting account.

Their main infrastructure range starts with Cloud Server: high-availability virtual machines running on multi-core hardware with N+1 redundancy, full-flash SAN storage and 1 Gbps guaranteed bandwidth, with the option to go up to 10 Gbps on request. Resources (CPU, RAM, storage) are reserved, traffic is usually bundled, and everything is managed from a web interface that exposes power control, configuration and monitoring. The platform is designed to deliver uptime above 99.99%, with dual IPv4/IPv6, VLAN networking and 24/7/365 support. For more price-sensitive or non-production workloads there is Cloud Server Shared CPU, which lowers the cost by placing instances on shared CPU pools but keeps features like snapshot scheduling and reservation options. There are also variants like Cloud Server High Memory and specialized Cloud Server GPU and Cloud Server NPU plans for AI, machine learning and compute-heavy tasks.

For organizations that need full, isolated environments, Seeweb offers Virtual Private Cloud (VPC). This is essentially a private cloud where the customer defines hosts, RAM, CPU, storage and networking, and then runs as many VMs as needed on top. VPC runs on Proxmox VE Standard or VMware Cloud Foundation, uses all-flash storage with very low latency, includes public IP ranges, and can reach up to 10 Gbps of bandwidth with 1 Gbps guaranteed. It is clearly aimed at enterprises, public sector entities and larger resellers that need tight control, compliance and integration with existing IT processes.

On the dedicated side there are Foundation Server plans (including variants like Foundation Server Smart), which provide physical servers that can be integrated into more complex architectures, including external storage systems. For companies that prefer to house their own hardware, Seeweb offers Housing & Colocation in its Italian data centers, from partial shelf space to full racks, with the same power, connectivity and security features used for its cloud platforms.

Around this core infrastructure they provide a wide range of complementary services. Cloud Mail is a professional email platform managed via Plesk, with responsive Roundcube webmail, CalDAV/CardDAV, antispam/antivirus, and whitelabel options for agencies. Cloud DB provides managed database instances. Cloud Streaming handles live and on-demand video, useful for media and events. Storage products such as Cloud Object Storage and Cloud ScaleOut Filer cover backup and scalable file needs, while Kubernetes Service and Kubernetes Storage address container-based workloads.

Security and resilience are another strong focus. Seeweb offers SSL certificates, antivirus for servers, Cloud Backup, Cloud Data Protection, disaster recovery solutions, backup recovery testing and consulting around regulations such as NIS2. Combined with their European-only infrastructure and GDPR-aware approach, this makes them attractive for customers with compliance requirements.

Sustainability also plays an important role. Their data centers run on 100% renewable energy, they monitor and reduce CO₂ emissions, design for low PUE values (around 1.2–1.3), follow ISO 14001 environmental standards and apply circular-economy principles to hardware and waste. They are listed by The Green Web Foundation as a green provider, which is relevant for companies with ESG commitments.

Supporting English alongside Italian gives them a clear advantage in targeting international customers and is essentially a requirement for a company operating at this level.

Overall, the impression is of a technically solid, infrastructure-heavy provider with serious investments in data centers, networking, support and sustainability, rather than a lightweight shared-hosting brand.

💰 Price & Cost

Seeweb clearly targets quality and service rather than rock-bottom pricing.

The main Shared Hosting plan sits in the mid-range segment. It includes 10 GB disk space, up to five domains, 25 mailboxes and multiple databases. The plan is billed annually at a price point that is higher than entry-level commodity hosts but aligned with a more controlled and less oversold environment. Extra bundles of mailboxes and disk space can be added for a fixed yearly fee, and on Windows hosting there is an extra MSSQL add-on for customers who need Microsoft SQL databases.

Cloud Hosting is significantly more expensive but also much more capable. The configuration with 50 GB SSD, strong CPU and RAM allocations, multiple domains and databases, 1 TB of traffic, daily backups and DDoS protection is priced on a yearly basis at a level that makes sense for agencies and businesses centralising several important sites on one powerful account. It is not a budget choice, but it is also not intended as such.

For Cloud Mail, pricing scales by number of mailboxes and total storage. Smaller plans cover a handful of accounts and a few gigabytes of storage, while larger plans go up to hundreds of mailboxes and over a terabyte of space. There are optional services like whitelabeling for resellers, mailbox migration packs and higher support tiers with separate monthly fees.

In the Cloud Server and Virtual Private Cloud universe, costs are calculated based on resources and options: CPU cores, RAM, SSD capacity, bandwidth, backup options, hypervisor platform (Proxmox or VMware), firewall, and so on. The site gives clear indications that outbound traffic above a certain bundle is billed, while inbound traffic remains free. Customers can select unmanaged or managed levels of support, which again changes the monthly rate. This model is typical for serious infrastructure providers and gives flexibility to tune cost against performance and resilience.

In the general terms, contracts are usually based on fixed service periods (often annual for hosting plans) with automatic renewal. There is a 10-day withdrawal right from the start of the service, in line with Italian consumer law. They do not promote a broad "30-day money-back guarantee"; refunds and cancellations follow the contract period and legal withdrawal rules rather than marketing-style guarantees. Payment methods are handled through their billing system; credit card and bank transfer are generally supported, though the legal texts focus more on contractual conditions than on a detailed list of payment instruments.

🏢 Data Center

Seeweb’s infrastructure is one of their main strengths.
They operate proprietary data centers in Milan and Frosinone, each with roughly 1000 m² dedicated to colocation and cloud computing. Power availability is in the hundreds of kilowatts (around 500 kW in Milan and 1000 kW in Frosinone), with redundant power distribution, UPS systems, diesel generators and high-efficiency cooling systems designed to keep PUE low.

The Milan facilities are located in the Caldera campus, one of Italy’s main connectivity hubs, and are connected to multiple carriers and internet exchanges. This ensures good latency and routing for both domestic and international traffic. Frosinone uses a mix of under-floor and in-rack cooling, with free-cooling techniques to reduce energy usage, and fire protection systems like HI-FOG water mist. Both sites have advanced fire detection (including Vesda in Frosinone), gas and water-mist suppression where appropriate, and separate fibre and copper paths to avoid single points of failure.

On top of the Italian sites, Seeweb offers cloud services in Lugano and Zurich (Switzerland) and Sofia (Bulgaria) via carefully chosen partner facilities. This gives customers the option of geographic redundancy entirely within Europe and offers interesting choices for latency and regulatory considerations.

In terms of uptime, several layers of guarantees are mentioned. For the platform overall, there is a 99.90% uptime SLA. Premium services like Cloud Server and Cloud Mail are specified as having uptime levels above 99.99%. The detailed SLA documents define monthly continuity targets and the compensation mechanisms if those thresholds are not met. The data centers themselves are built with 24/7 monitoring, biometric access controls, CCTV, intrusion detection, multi-layer fire protection and 2N/2N+1 redundancy for critical systems, which are all typical for serious facilities.

The large focus on energy efficiency and green power (100% renewable energy, ISO 14001, Green Web Foundation listing) complements the technical side. For customers looking for both reliability and sustainability, this combination is a clear advantage.

✍️ Customer Support

Support quality is a defining part of Seeweb’s offering.

They operate a 24/7/365 Service Desk, staffed by engineers who handle both platform operations and customer issues. This goes beyond a simple ticket queue; there are clearly defined support levels that match different customer profiles:

• Unmanaged, where the customer takes care of OS and applications and uses Seeweb mainly for infrastructure.
• Basic / Global Support, where Seeweb takes a more active role in troubleshooting and guidance.
• Proactive Support, where the team monitors and intervenes more deeply on the customer’s environment.

Cloud Server, Virtual Private Cloud and other higher-end services can be paired with these tiers, so a company with limited in-house know-how can lean on Seeweb’s engineers, while a seasoned sysadmin can keep more control on an unmanaged plan and only escalate when really needed.
Support is accessible through the customer area, a dedicated support portal and by phone, with Italian contact numbers published for the Milan and Frosinone offices. They also invest in pre-sales technical assistance, helping customers choose between cloud, dedicated, VPC or colocation, design architectures and plan migrations. For mid-sized and larger customers this kind of advisory support is at least as important as ticket response times.

Overall, the support setup feels closer to a managed cloud provider than to a barebones VPS host.

🔨 Control Panel

Seeweb uses a mix of familiar control panels and enterprise tools, depending on the product line.

• Shared Hosting uses Plesk, giving an easy graphical interface for domains, websites, mailboxes, databases, DNS and scheduled tasks. This is ideal for small businesses or agencies that want multiple small sites on a single account.
• Cloud Hosting integrates cPanel, again in a multi-domain setup. Developers and agencies used to cPanel-based hosts can move projects over without changing their workflows.
• Cloud Mail is managed through Plesk on the administrative side, and Roundcube is used as the main webmail for end users.

On Cloud Server and Foundation Server, customers can optionally add Plesk or cPanel licenses. Seeweb offers different Plesk editions (Web Admin, Web Pro, Web Host) and cPanel levels (Admin, Pro, Premier) as well as a WordPress-oriented variant, which is useful if a server is going to host many client sites. Otherwise, servers can be run without a panel for those who prefer direct OS-level management.

In Virtual Private Cloud, management is done at the virtualization layer using Proxmox VE or VMware Cloud Foundation, which are more powerful and complex tools used by administrators to orchestrate many virtual machines, networks and storage pools. This aligns with the enterprise and service provider focus of those products.

🎯 Conclusion

Seeweb comes across as a mature and technically strong provider that has invested heavily in owning and operating its own infrastructure, rather than acting as a simple reseller or low-cost hosting brand.

The strengths are clear:

• Proprietary, European data centers with good connectivity and strong SLAs.
• A broad product range, from multi-domain shared hosting up to virtual private clouds, GPU/NPU servers and colocation.
• A strong emphasis on support, with real 24/7 engineering assistance and several managed options.
• A convincing commitment to sustainability and green energy, backed by certifications and third-party listings.
• Data residency entirely within Europe, which is attractive for GDPR-conscious businesses and public sector projects.

The trade-offs are also straightforward:

• Pricing is not aimed at the ultra-budget end of the market; even shared hosting is mid-range and cloud hosting is premium.
• The portfolio can feel complex if someone only needs a very simple, cheap hosting plan.
• There is no broad, easy "30-day money-back" style guarantee; instead customers rely on contract terms and a shorter legal withdrawal period.

For SMBs, agencies and enterprises that want serious infrastructure, European data centers, strong uptime commitments and the possibility of close interaction with a technically competent support team, Seeweb is a solid candidate. For hobby projects or those whose only selection criterion is the lowest possible monthly fee, it may feel more expensive than necessary, but for mission-critical workloads the balance of cost and capability is reasonable.

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Milano

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