NEUBOX Review 2025. Is neubox.com good web hosting in Mexico?

📄 Editorial Review

🔧 Services: Web HostingDomain Registration ICANN registrar Own datacenter
⇔ Redirected domains: neubox.net neubox.ch
Founded in 2004 by José Luis, Neubox is a web provider of hosting solutions. They promise "all inclusive" web services and fairly calculated pricing rates.

Since 2007, they have been among the top hosting companies in Mexico. According to them, they have registered over 100,000 domains and they are an accredited domain registrar by ICANN and Registry MX.

In 2020, Neubox launched their branch of Neubox.org that supports Gender Equity, Education and Environment.

The company specializes in the following selection of web products:

• Shared Hosting;
• Reseller Hosting;
• VPS Hosting;
• Domain Registration;
• SSL Certificates;

Based on SSD drives, all shared hosting packages include the following industry-standard features: unlimited data traffic, free domain, unlimited subdomains, unlimited email accounts (with the exception of the entry-level plan), parked domains or SSL certificates. You can install over 100 apps and benefit from website builder services integrated in the plan.

Reseller packages include one free domain available for 1 year, support for PHP (versions: 7.3 and 8.0), DNS management, protection against DDoS attacks, free SSL, as well as over 100 apps to be installed.

With VPS servers, you get remote SSH access, dedicated IP address, unlimited domains and subdomains. Your server can operate on CentOS, Debian or Ubuntu OS. However, one inconvenience that might appear when we compare services between them is that VPS servers at Neubox do not include automatic backups and customers have to schedule them.

💰 Price & Cost

Their prices are affordable and fairly calculated, although some customers might miss the fact that the displayed values do not include VAT. Billing is made monthly, semi-annually or annually.

They accept multiple forms of payment including popular credit/debit cards (VISA, MasterCard), PayPal, wire transfer, Oxxo Pay and others.
They are a risk-free company as they provide a 30-day refund policy when you can ask for your money back.

⌛ Reliability

The company commits to the standard 99.9% server uptime. This is an important element as it offers the customers the guarantee that their website is unlikely to experience downtime.

🏢 Data Center

The company is registered in Guadalajara, Jalisco, Mexico. They also own their data center.

✍️ Customer Support

Support options at Neubox include phone or e-mail, and they can also be found on social media, on Twitter, Facebook, Instagram or LinkedIn.
DIY customers can access their knowledgebase and FAQ section to look for solutions to various questions.

🔨 Control Panel

Neubox is a partner of cPanel, so customers will control their accounts through cPanel. Neubox is the first company is Mexico to get a cPanel certification. However, in the case of VPS servers, cPanel is only available for the C and D plans.

🎯 Conclusion

Active in the industry for a number of years, Neubox offers well-equipped web hosting solutions, except for dedicated servers.

Their prices are reasonable and they also have a 30-day refund policy. Overall, Neubox is a reliable choice when looking for low-cost and feature-rich hosting services.

📢 Special pages

• Contact us
• About us
• Terms of Service