Name Secure Review. Was namesecure.com good web hosting in United States?

16 user reviews; 0 support responses; 0 testimonials; 7 products, 0 promotions, 2 social accounts, Semrush #2221077; 📆 listed 2006 (#3774)
Name Secure
12808 Gran Bay Pkwy
West Jacksonville , FL 32258
US
☎ Phone 925-363-6600
📠 Fax (904) 880-0350

Website language(s): en-US

namesecure.com is inactive, but is redirected to networksolutions.com
🏆 Semrush Rating new 2,221,077 👤 User Rating 🙌 Average 1.8 out of 10
👉 Total reviews: 16
👍 Recommended by: 1
👎 Opposed: 15
🤝 Official responses: 0

💰 Price Range $ 10.92 - $ 49.99⏰ Support 24x7
💳 Payment Options Credit / Debit / Prepaid Cards
🏆 SEO MOZ Authority 28/68🔗 Links 2,013,487
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
"About page" URL or "Contact page" URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

Things to do
Twitter and Facebook accounts are missing
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are missing
71%

👪 Most Recent Customer Reviews

📅
-anonymous- (-hidden-) / *secret for legal reasons*
⏳ Time Hosted: over 3 years
Global rating
😠 After 22 years as a customer, I am now trying to somehow get my domain transferred out of this hopeless company. Used to be a good company, but now there seems to be no way of paying for services or getting anything renewed. Just incompetence or are they planning to blackmail us customers?
WARNING: Terminate your business with them immediately!
📅
-anonymous- (danjquinn@o...) / trinitasinvestments.com
⏳ Time Hosted: over 3 years
Global rating
😠 After many years, I just can't handle the sub-par service. I would rather list my website with some Russian site intent upon scamming me because I would actually receive better customer support. Seriously, it's just a complete shit show.
📅
-anonymous- (jesskung@b...) / brel.com, bnn.com
⏳ Time Hosted: over 3 years
Global rating
😠 brel.com & bnn.com domains hijacked @namesecure.com
1. Our two domains brel.com and bnn.com were hijacked and transferred to GoDaddy last Monday.

2. Both domains were registered in 1995 by us with Network Solutions. We transferred to namesecure.com in 2015 and paid them for 9 years. namesecure.com claimed that the domain authorised user made the transfer on 17 Jan 2021 to GoDaddy. We told namesecure.com that we didn't authorise this. namesecure.com said that they cannot do anything and asked us to contact GoDaddy instead.

3. We finally managed to get hold of GoDaddy and they advised us to get namesecure.com to file a transfer dispute case and to contact them to restore our domains.

4. We had emailed namesecure.com yesterday to follow up but there is no reply from namesecure.com yet.

We are currently at a loss as our mail, web and application servers are down. But as there are special kind souls out there that had helped us, we are really appreciative and very very grateful.

Stay safe everyone,
Jessica, [read more...]
MORE REVIEWS

📄 Editorial Review

🔃 Name Secure is part of Newfold Digital
🔧 Services: Web HostingDomain Registration ICANN registrar
Founded back in 1995, Name Secure claims to offer cheap hosting services for multiple types of businesses. They are a part of web.com and since acquisition there are no more improvements in the products they offer.

The company specializes in web hosting products, such as:
  • Shared Hosting;
  • E-mail Hosting;

Shared hosting packages include standard-industry features, such as mailboxes, POP3, MySQL databases, daily backup, as well as support for PHP or Perl. You also get access for FTP and raw log file. You will also find sitebuilder included with customizable templates, shared SSL for security and your account is freely installed.

💰 Price & Cost


Their prices are affordable, although these are slightly higher than what other hosting providers offer for similar configurations.

They are a risk-free company as they provide a 30-day money-back guarantee to their services.

⌛ Reliability


They do not seem to mention any uptime guarantee.

🏢 Data Center


The company is based in West Jacksonville, Florida (USA).

✍️ Customer Support


In order to get in touch with tech support, customers can choose to contact them on phone and e-mail or fill in a request form. There is also a 24/7 searchable knowledgebase available. Overall, the social media activity is very limited, no Twitter or Facebook accounts, which is rather a bad sign of customer communication.

🔨 Control Panel


They use their in-house control panel as their administration tool. Usually using in-house control panel is a sign of keeping old software technologies.

🎯 Conclusion

Name Secure has been offering hosting services for a great number of years in the hosting industry. Unfortunately, customers will not find VPS servers or dedicated servers here.

Their products are affordable, yet they don’t offer the cheapest products on the market. Nevertheless, there is a 30-day refund policy.

Overall, Name Secure is a classic US-based reliable hosting provider for small and medium-sized companies.

📢 Special pages

  • Contact us: https://www.namesecure.com/contactUs.page
  • About us: https://www.web.com/aboutus/
  • FAQ: https://www.namesecure.com/faqs.page

Website research for Name Secure on June 16, 2021 by WebHostingTop

🎁 Name Secure Promotions

There is no coupon code or promotion listed.

Name Secure Listed Plans

🔧 Shared - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Value features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

30 Day Money-Back Guarantee
THE BASICS
Web Hosting E-mailboxes 250
E-mail Spam Filtering
E-mail Forwarding
E-mail Autoresponders
Web Statistics Pkg
SiteBuilder
MySQL Databases
SUPPORT
Phone Support
E-mail Support
TECHNICAL FEATURES
CGI [...]
🔗 Plan URL : https://www.namesecure.com/webHosting/navigation/preWebHosting.do
$10.92/mo.25 GB250 GB 0 / unlimited
Professional features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

30 Day Money-Back Guarantee
THE BASICS
Web Hosting E-mailboxes 500
E-mail Spam Filtering
E-mail Forwarding
E-mail Autoresponders
Web Statistics Pkg
SiteBuilder
MySQL Databases
SUPPORT
Phone Support
E-mail Support
TECHNICAL FEATURES
CGI [...]
🔗 Plan URL : https://www.namesecure.com/webHosting/navigation/preWebHosting.do
$15.95/mo.50 GB500 GB 0 / unlimited
Professional Plus features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
🔧 Category : Website Builder
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

Online SiteBuilder
Site Optimization Tool

30 Day Money-Back Guarantee
THE BASICS
Web Hosting E-mailboxes 600
E-mail Spam Filtering
E-mail Forwarding
E-mail Autoresponders
Web Statistics Pkg
SiteBuilder
MySQL Databases
SUPPORT
Phone [...]
🔗 Plan URL : https://www.namesecure.com/webHosting/navigation/preWebHosting.do
$18.95/mo.60 GB600 GB 0 / unlimited
Commercial features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

Online SiteBuilder
Site Optimization Tool

30 Day Money-Back Guarantee
THE BASICS
Web Hosting E-mailboxes 750
E-mail Spam Filtering
E-mail Forwarding
E-mail Autoresponders
Web Statistics Pkg
SiteBuilder
MySQL Databases
SUPPORT
Phone [...]
🔗 Plan URL : https://www.namesecure.com/webHosting/navigation/preWebHosting.do
$39.95/mo.75 GB750 GB 0 / unlimited
🔧 Emails - 💻 Linux Keep mouse
over features!
💰Price 📆 Updated
Basic features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

For people with light e-mail use who rarely receive attachments such as images or use Microsoft Outlook.
100 MB Storage

Personalized, Affordable E-mail Services

NameSecure offers full-featured Web-based/POP3 E-mail Services to use with your [...]
🔗 Plan URL : https://www.namesecure.com/domainNames/navigation/showEmail.do
$14.99/yr.100 MBunmetered
Standard features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

For people who get lots of e-mail or who regularly receive attachments such as images or documents.
500 MB Storage

Personalized, Affordable E-mail Services

NameSecure offers full-featured Web-based/POP3 E-mail Services to use with your [...]
🔗 Plan URL : https://www.namesecure.com/domainNames/navigation/showEmail.do
$29.99/yr.500 MBunmetered
Premium features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

For heavy users of e-mail who use their accounts to receive large multimedia or other types of files.
2 GB Storage

Personalized, Affordable E-mail Services

NameSecure offers full-featured Web-based/POP3 E-mail Services to use with your [...]
🔗 Plan URL : https://www.namesecure.com/domainNames/navigation/showEmail.do
$49.99/yr.2 GBunmetered

Marketing information is managed by support@n...

📊 Web stats

Targeting: United States
📂 Details for https://www.networksolutions.com/
📥 Website DNS: rex.ns.cloudflare.com => 108.162.195.13 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
heidi.ns.cloudflare.com => 108.162.194.236 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
MX::namesecure-com.mail.eo.outlook.com => 52.101.8.36 ( Des Moines ) / Microsoft Corporation - microsoft.com
📌 Website FIRST IP: 162.159.138.41
📍 IP localization: United States, California, San Francisco - see top providers in United States, California
🔗 ISP Name, URL: CloudFlare Inc., cloudflare.com
📌 Website Extra IPs: 162.159.137.41 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com

✅ Customer testimonials

There are no user testimonials listed.

📋 Name Secure News / Press release

NameSecure Offers $3.99 Domains - Domain registrar and Web hosting provider NameSecure (namesecure.com) announced on Thursday that it would offer one-year domain registrations and transfers for $3.99 per year. The price is available with the purchase of a Web hosting package, email package or the NamePrivacy service, for one year.
"Our $3.99 domain registration fee gives our customers an affordable and easy way to register domain names when they purchase an annual hosting package, email package or our NamePrivacy service," [...]
NameSecure Lowers Domain Pricing - Domain registrar and Web hosting provider NameSecure (namesecure.com) said on Monday that it had reduced its domain names prices for one to three year registrations and renewals from $15 to $7.95.
 The company says the pricing includes all ICANN fees and its complimentary DNS hosting, Web forwarding, email forwarding, Zone File Control and One-Page Mini-Site. Private registrations are also available. "Our goal is to take the hassle out of registering domains by providing a quick and easy [...]
Dotster, NameSecure Offer Free .info - Doman name registrars Dotster Inc. (dotster.com) and NameSecure (namesecure.com) each announced that they intend to give away 25 .info domain registrations to all their customers.
The promotion guarantees all Dotster and NameSecure visitors up to 25 free one-year .info domain registrations. While Dotster's promotion runs until Wednesday, September 15th, NameSecure has not set a definite end date for the promotion.
NameSecure customers who take advantage of the free .info names also have the [...]
[search all namesecure.com news]

📣 Name Secure Social Networks

No official account on Linkedin yet
No official Blog yet
https://www.bbb.org/us/va/herndon/profile/internet-service/name-secure-llc-0241-183330768/
https://www.crunchbase.com/organization/name-secure

Reviews👪 Name Secure Customer Ratings

The quick stats of Name Secure profile shows a note average of 1.8 out of 10, counting 16 opinions. (few listed on the top of the page) This company may be out of web hosting business!
(1 = 6.25%)
(1 = 6.25%)
(14 = 87.50%)
📅
-anonymous- (GUNA@G...) / guna4u.com
⏳ Time Hosted: over 3 years
Global rating
😠 worse service ever had in my life. no reply for phone call and no reply for email I don't know how to fix the problem.
six month ago I had same issue my domain Web and e-mail not working I spend over £ 100 calling from UK to fixed the problem

📅
Biddy-bear (batchflip@g...)
⏳ Time Hosted: over 3 years
Global rating
Customer Relation
😞 I had been with them for years. Everything worked fine, but the latest price hike from $9 to $14.95 is very sneaky. The stupid thing is that people with more than a few domains are going to be the ones that leave first. Way to drive your customers away! I've left for namecheap.com.
📅
BlowFishBob (-no email-) / jackmayhoffer.com
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Last time they raised their rates by 50 cents I was warned numerous time by email...

I just logged into my account to make some changes/increase time and shockeroo, $14.95 new rate!

WOW!

They sent me ZERO warning.
My trust in them went to ZERO.

Found much cheaper registrar, already in process of transferring now...

Check their stats above, looks like the rats are all fleeing the ship...
📅
Karl Wickman (-no email-) / lg3.com
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Been loyal to Namesecure for about 10 years. They used to be cheap, somewhat reliable (uptime not the greatest) until I started using email & hosting for business purposes. But I stuck with them.

Namesecure recently did a major upgrade to their backend, adding tons of new control & functionality.

The result, my Wordpress sites slowed to a crawl & Greymatter sites crashed.

The final insult came when they raised their prices from $8.95 to $14.95 for yearly domain renewals.

I am in the process of transferring ALL DOMAINS & HOSTING to Godaddy.com
📅
mr maceo (-no email-) / irunshit.com
⏳ Time Hosted: 2 to 3 years
Global rating
Customer Relation
😠 1yr renewal prices have escalated as follows:

01/08/2008 -> $8.95
09/23/2010 -> $9.45
11/30.2010 -> $14.95!!!

do not transact with these people unless you enjoy abuse.
📅
Phil (pcart1@c...) / fiestaposter.com
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Have been locked out of account cannot get customer service to respond but have found numbers for others that might help them:
Names I have for name secure and numbers:




Sean Cell:1.571.286.0687
registrar NAMESECURE.COM. Whois Form
Registrar Name: NAMESECURE.COM
Address: 13861 Sunrise Valley Drive Suite 300, Herndon, VA 20171, US
Phone Number: 703-668-4600
Email: registrar@namesecure.com
Whois Server: whois.namesecure.com
Referral URL: www.namesecure.com
Admin Contact: Celia Blue
Phone Number: 703-668-5254
Email: cblue@networksolutions.com
Admin Contact: Paul Diaz
Phone Number: 703-668-4961
Email: pdiaz@networksolutions.com
Billing Contact: Bill . Gore
Phone Number: 703-668-5290
Email: tld-billing@networksolutions.com
Technical Contact: Francisco (Frank) Da Silva
Phone Number: 703-668-4855
Email: frankd@networksolutions.com
Technical Contact: Celia Blue
Phone Number: 703-668-5254
Email: cblue@networksolutions.com
Technical Contact: NOC [read more...]
📅
-anonymous- (-no email-)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Only using them as registrars for 50+ domains. Have had few interactions with CS over the years, but guess I've had a decent experience. HOWEVER, without any notice they recently (around Oct/Nov 2010) jacked the yearly domain price from 9.45 to 14.95 - a neat 58% increase. I will be taking each domain elsewhere as they come up for renewal.

📅
-anonymous- (-no email-)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Control Panel
😠 A very buggy company. Recently they doubled their rates for domain name renewals, with no notice to clients. I hold about 100 domain names with them.

Their Customer Service is terrible. Right now I am in a holding pattern on a Customer Service call 34 minutes and counting. This month they have upgraded their services and my Server IP Address has been changed 3 times. My Password and User Name were also changed so I could not access my account.

I am seriously considering moving all my domains to another company who has a much better policy regarding Customer Service and response to known or caused problems.

At this point, especially with their domain name renewal prices of $14.95 I would not recommend them to anyone.
📅
-anonymous- (-no email-)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Avoid namesecure like the plague. Zero customer support and even when you go eventually get hold of someone they don't do what they say they will. If you want the most annoying business relationship that you will ever have then please sign up with namesecure, you won't be disappointed. They're not satisfied until you're not satisfied.
📅
Alex Boese (ucfirefly@g...) / many
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Easy, cheap, and very low hassle. Very low key...you don't pay for millions in advertising. I've never had problems with anything in the many years I've had them.
📅
Dave mack (stunnrod@y...)
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Absolutely NO GOOD, Tech support KNOWS NOTHING!! They dont even speak english!!! Go elsewhere, you'll thank me.
📅
-anonymous- (-no email-)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 These folks do not upgrade PHP efficiently, no configurable FTP options, no cron, a very limited offering. Better off going to something like HostMonster. I was a Namesecure customer for 2 years...moving from them, entirely.
📅
-anonymous- (-no email-)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 the worst service i've ever received