Dewlance Review 2025. Is dewlance.com good web hosting in India?

📄 Editorial Review

(3*) 🔧 Services: Web HostingDomain Registration
Dewlance is very much a "small but scrappy" budget host: founded in 2009 by Chandra Prakash, registered in India and run out of Delhi, they have been around long enough to prove they’re not just a fly-by-night discount provider. Instead of pushing a slick brand or huge marketing campaigns, they lean heavily on ultra-low pricing, long uptime history and fast ticket responses, with a product catalogue that is surprisingly broad for a company of this size.

Their focus is clear: price-conscious users, small projects and, especially, resellers who want to run their own hosting business with minimal upfront cost. To that end, they combine modern basics (NVMe storage, free SSL, multi-location hosting, one-click installers) with layered reseller offerings (reseller, master reseller, alpha reseller) and a mix of Linux/Windows VPS products.

The trade-off is that Dewlance feels more like a lean, utilitarian host than a polished cloud platform. The website mixes older and newer lines (legacy Xen VPS alongside fresh EPYC NVMe plans), and infrastructure transparency is limited to generic statements about SAS70 data centres and big upstream carriers. But for the kind of user they’re targeting – someone who knows standard control panels and wants "as much as possible for as little as possible" – the value proposition is hard to ignore.

💰 Price & Cost

Pricing is the main weapon in Dewlance’s arsenal, and almost every product line is aggressive by industry standards. Most prices are in USD, with some UK reseller plans in GBP and occasional Indian-rupee pricing through local gateways.

Shared & Managed WordPress hosting
The NVMe shared plans (Arya, Agni, Vyom) are sold mostly on yearly terms and come in at what many providers charge just for a domain:

• Arya – around $6.50/year for 3 GB NVMe, 2 websites and 500 GB bandwidth.
• Agni – about $10/year for 7 GB NVMe, 3 websites and 700 GB bandwidth.
• Vyom – roughly $15/year for 20 GB NVMe, 10 websites and 1.5 TB bandwidth.

All include DirectAdmin, free SSL, Softaculous, a simple site builder, firewall protection and free migration. Setup is automatic.
Managed WordPress plans run monthly with promo-driven prices and add a WordPress Manager, optimisation tools and update management:

• Starter and Basic tiers cover a handful of sites with 3–7 GB NVMe and hundreds of GB of traffic.
• Higher tiers go up to around 90 GB NVMe and 1.5 TB of bandwidth with room for 10 WordPress installations.

On the extreme budget end, Dewlance also offers free hosting (1 GB NVMe, 50 GB bandwidth, DirectAdmin, SSL, Softaculous) and ultra-cheap packages that include both hosting and a domain from about $12/year. These are clearly loss-leader onboarding tools that funnel users towards paid plans once they outgrow the restrictions.
Reseller, Master & Alpha reseller
Reseller hosting is where Dewlance really doubles down:

• cPanel reseller (USA) – NVMe SSD, WHM, Let’s Encrypt SSL, Softaculous and a 1 Gbps port. Entry tiers start at only a few dollars per month for ~35 GB NVMe and 10 cPanel accounts, scaling up to "unlimited" storage and 200 accounts in the top tier.
• DirectAdmin reseller (UK/Canada/Frankfurt) – 50–80+ GB NVMe, 300–700 GB bandwidth, the ability to create up to 9,999 accounts and domains, free SSL and optional Blesta licences at a discounted rate.

On top of this they sell Master Reseller and Alpha Reseller packages, allowing customers not only to create end-user accounts but also to create resellers (and master resellers) of their own. These plans bundle NVMe storage, up to 1.5 TB bandwidth, Comodo SSL for each domain, IPv6 and discounted billing software. Pricing still lives firmly in the low double-digit USD/month range, even for the "unlimited" tiers.

VPS
For users needing dedicated resources, Dewlance’s newer Linux EPYC NVMe VPS line offers:
40–200 GB NVMe SSD / 4–20 GB RAM / 1–4 vCPUs / 500 GB to 2.5 TB bandwidth
with prices starting around $7/month for the smallest plan and topping out around $35/month for the largest. Windows VPS plans cost more due to licensing and 10 Gbps connectivity but remain budget-oriented for the resources provided.
Older Xen/KVM VPS products still exist with SolusVM management and multiple US locations, which adds flexibility but also contributes to a slightly fragmented product catalogue.

Guarantees & payments
Dewlance generally offers a 30-day money-back guarantee on core shared and reseller hosting (including master/alpha reseller), focused on hosting fees only. Domains, licences (e.g. WHMCS/Blesta), IPs and other third-party items are excluded. They also mention not charging overdue invoice penalties, which is a minor but welcome point for budget customers.
Payment options are extensive: PayPal, Skrill, several legacy e-wallets, Bitcoin via BitPay, PerfectMoney, Indian payment gateways like PayUMoney, and NEFT bank transfers. This makes them accessible in regions where traditional card payments are less common.

🏢 Data Center

Dewlance does not run its own bricks-and-mortar data centre; instead it rents infrastructure in multiple facilities across North America, Europe and other regions. Marketing materials refer to SAS70-certified data centres with 24×7 monitoring and large upstream providers such as Level 3, NTT America and nLayer.
Key points:

• Geographic spread – shared and reseller hosting is offered from the US, UK, Germany (Frankfurt), Canada and Australia, with specific mentions of Tampa and Los Angeles for US servers. VPS offerings list several US cities (Orlando, Chicago, Las Vegas, Phoenix, etc.), although the newer EPYC NVMe line focuses on a US location with low latency to major cities.
• Network & uptime – they advertise a 99.9% uptime guarantee and a DNS cluster "designed for 100% DNS uptime." Network redundancy is emphasised through multiple carriers and monitoring, but there is no detailed, publicly documented SLA with compensation tables.
• Security & DDoS – shared and reseller plans mention medium-level DDoS protection, shared hardware and software firewalls, and general 24×7 server monitoring with SMS alerts to staff.

Overall, the infrastructure story is what one would expect from a small, cost-driven host: multiple leased locations, decent carrier mix and basic redundancy, but not the sort of transparent, deeply documented design you see with enterprise-grade providers. For the target market, the 99.9% uptime claim and range of locations are usually sufficient.

✍️ Customer Support

For a low-cost provider, Dewlance puts visible effort into support.

• 24×7 support via tickets and email, with wording like "24x7x365" across shared and reseller pages.
• An average response time around 18–19 minutes, which they display on some VPS pages – a rare level of transparency among budget hosts.
• A goal of answering all emails within 20 minutes, reflecting a "small team but always watching" mentality.

Support channels include:

• Ticket system through the WHMCS-based client area.
• Dedicated email addresses for support, sales and abuse.
• A community forum, particularly relevant for free hosting users who do not receive the same level of direct support as paying customers.
• A published Indian phone number for the main office, which is more a contact point than a fully staffed global call centre.

There is also a knowledge base, downloads section and a slate of text and video tutorials (including cPanel crash-course content), which helps less experienced users handle routine tasks themselves.
Given their pricing, you should not expect formal enterprise SLAs or dedicated account managers, but the combination of fast ticket responses, 24×7 coverage and a clear focus on support as a differentiator is reassuring.

🔨 Control Panel

Dewlance sticks to established, widely understood control panels and tools:

• DirectAdmin – the default for NVMe shared hosting, most DirectAdmin reseller plans and even free hosting. Users manage domains, email, files, databases, SSL and DNS from a familiar interface with modest resource usage.
• cPanel & WHM – used on cPanel reseller, master reseller and alpha reseller hosting. WHM gives resellers control over account creation, resource limits and packages; cPanel is standard for end-users. Billing integration with WHMCS/Blesta is encouraged.
• SolusVM – present on some of the older VPS products, allowing reboots, reinstalls and basic monitoring.
• KVM console & SSH – on the newer EPYC NVMe VPS plans, customers manage the OS directly via SSH and VNC/KVM, adding the flexibility expected from a traditional VPS.

Softaculous serves as the universal one-click installer, and the managed WordPress hosting adds a WordPress Manager for handling multiple sites from one panel. Simple site builders are bundled into shared and reseller hosting for users who prefer drag-and-drop creation over managing a CMS.

The upshot is that nothing is proprietary or unusual: anyone who has used mainstream hosting panels will be comfortable quickly.

🎯 Conclusion

Dewlance is not trying to compete with hyperscale clouds or enterprise colocation providers. Instead, it carves out a clear niche: very cheap, reasonably modern hosting aimed at individuals, small projects and, above all, resellers who want to run their own shared hosting business without large upfront costs.

Strengths include:

• Exceptionally low prices on NVMe shared hosting, reseller and even EPYC-based VPS plans.
• Strong emphasis on reseller, master and alpha reseller hosting, with generous limits and billing integrations for people building their own hosting brands.
• Modern essentials like NVMe storage, multiple global locations, free SSL, Softaculous and site builders baked into most plans.
• A 30-day money-back guarantee on core hosting and a broad range of payment methods, including various e-wallets and Bitcoin.
• Fast, 24×7 ticket support with publicly stated response times, unusual at this price point.

Caveats:

• The product catalogue can feel a bit patchwork, with older Xen/SolusVM plans sitting alongside newer EPYC NVMe VPS and multi-location reseller offerings. New customers need to read plan descriptions carefully to avoid accidentally choosing legacy options.
• Infrastructure transparency is basic: there is no detailed SLA or deep dive into data-centre design beyond SAS70 and multi-carrier references, and the 99.9% uptime promise is generic.
• As a lean, budget-driven host, Dewlance is unlikely to be the best match for mission-critical enterprise workloads, heavy compliance requirements or customers needing formal legal guarantees and detailed contracts.

For budget-sensitive users, hobby projects, small businesses and especially aspiring hosting resellers, Dewlance offers a lot of functionality for very little money, with NVMe storage, multiple locations and responsive support as genuine plus points. For regulated industries, high-profile production applications or organisations that require full transparency and strong SLAs, it’s better seen as a low-cost option for secondary or non-critical workloads rather than the primary enterprise platform.

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