Colombia Cloud Review 2026. Is colombiacloud.co good web hosting in Colombia?

📄 Editorial Review

(3*) 🔧 Services: Web HostingDomain Registration
Colombia Cloud (colombiacloud.co) operates under Colombia Cloud TI S.A.S. (NIT 901.140.124) since 2016 and focuses on performance-oriented hosting for websites that need low latency in Colombia, strong security layers, and a management experience that stays practical for non-experts. Their stack is built around NVMe storage, LiteSpeed + LSCache, and a bundled security layer that commonly includes SSL, malware protection via Imunify360, and DDoS protection.

The core portfolio is split into cPanel-based shared hosting and cloud/VPS-style hosting. On the shared side, their "Hosting cPanel NVMe" plans target typical business websites and CMS projects (WordPress, Joomla, and many other one-click apps), and they add staging, backup options, and a site builder (SiteJet with AI). They also run a separate WordPress hosting line tuned for WordPress workloads with NVMe + LiteSpeed and higher resource allocations, including options with SSH and support for Node.js and Python on the larger tiers.

For agencies and freelancers, they provide Reseller Hosting based on cPanel/WHM with defined cPanel account counts per plan, plus platform features like CageFS isolation, MailChannels SMTP, Memcached, and compression (GZIP/Brotli) as part of the hosting environment. On the infrastructure side, the site references modern CPU platforms (such as AMD EPYC and Intel Xeon Gold, depending on the product line), positioning the service toward consistent performance rather than bare-minimum shared hosting.

Beyond hosting, Colombia Cloud also covers domain registration and transfers, and they offer web development as a separate service line. There is also an affiliate program with recurring commissions for renewals, which fits well for designers, consultants, and local IT providers who want to bundle hosting into a broader service relationship.

The public website content is primarily in Spanish, while the client portal/ordering area is multilingual, supporting: Spanish, English, Arabic, Azerbaijani, Catalan, Chinese, Croatian, Czech, Danish, Dutch, Estonian, Persian, French, German, Hebrew, Hungarian, Italian, Macedonian, Norwegian, Portuguese (two variants), Romanian, Russian, Spanish (two variants), Swedish, Turkish, Ukrainian. The primary storefront currency shown for products is COP (Colombian Peso).

💰 Price & Cost

Pricing is mainly positioned in COP, and many of the shared hosting plans are offered on annual billing with clear renewal pricing shown alongside the initial price. As an example, the entry "Básico cPanel Anual" plan is listed at 89,900 COP/year with renewal at 139,900 COP/year, while higher tiers step up storage/resources and add capabilities like SSH on the more advanced plan levels.

WordPress hosting is also listed as annual pricing in COP (for example, a "WordPress Básico" plan at 260,000 COP/year), while reseller hosting is shown as monthly pricing (for example, a reseller plan with 30 cPanel accounts at 180,000 COP/month). This split is practical: shared/WordPress fits longer-term site ownership, and reseller aligns with agency cashflow.

Refund policy is strict and time-bound: they offer a 48-hour money-back window on hosting services, while items like SSL certificates, domains, and dedicated IPs are treated as non-refundable. Payment methods include credit/debit cards, PSE, and popular local options such as Nequi, Daviplata, Baloto, and Efecty, plus PayPal.

🏢 Data Center

Colombia Cloud positions its hosting for local performance in Colombia, pairing NVMe platforms with modern server CPUs and a security perimeter that includes DDoS protection. Their service terms describe a typical hosting architecture with an internet edge (router/firewall layer) and internal infrastructure behind it, and they also acknowledge standard realities like maintenance windows and upstream internet conditions.

Colombia Cloud offers 99.9% uptime commitment for the hosting service level. However, they do not publish a public ASN/BGP profile or a carrier list.

✍️ Customer Support

Support is set up around the client area ticket system, and the site also references 24/7 support in Spanish for operational issues and WordPress-related help. The public contact workflow also separates commercial/billing/support inquiries, which helps reduce routing delays when problems are urgent.

For self-service, they maintain tutorial-style content and practical guides (domains, email setup, WordPress tasks), which is useful for small businesses that want a hosting provider with hands-on operational documentation rather than only sales pages.

🔨 Control Panel

The standard management layer is cPanel, and reseller plans add WHM for multi-account administration. This is a familiar setup for most site owners and web professionals, especially when combined with one-click app installs and staging workflows.

On the VPS/cloud side, they also reference optional Plesk and a free Webmin option, which gives flexibility for customers who prefer a different administration model than cPanel—particularly for custom stacks or developer-led deployments.

🎯 Conclusion

Colombia Cloud is good when the buyer wants Colombia-focused hosting with a modern performance baseline (NVMe, LiteSpeed/LSCache) and a bundled security posture (SSL, Imunify360, DDoS protection) without assembling everything from third parties. The addition of cPanel, staging, and agency-ready reseller WHM plans makes the portfolio cohesive for freelancers and SMBs that prioritize simplicity and speed.

The main trade-off is policy strictness: the 48-hour refund window is short, and the site does not provide deep public network transparency (no published ASN/carrier details). Still, for customers who value a localized Colombian hosting workflow, clear renewal pricing, and a broad set of included platform features, they offer a capable and well-structured package.

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