Clouvider Review 2025. Is clouvider.com good web hosting in United Kingdom?

📄 Editorial Review

(1*) 🔧 Services: Web HostingData Center
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Clouvider is an EU-based provider with 10+ years in dedicated servers, VPS/private cloud, connectivity, and colocation. Their pitch is performance at competitive pricing, delivered on Supermicro hardware and a Juniper-powered backbone (AS62240) with 9 Tbit/s+ total capacity. They operate across key hubs in the USA, UK, the Netherlands, and Germany, giving low-latency reach and options for workload placement.

Product scope. Dedicated servers (including unmetered and 10 Gbps/25 Gbps lines), VPS in 11 global locations (NVMe storage on modern Intel Xeon/AMD EPYC), Private HA Cloud with 100% SLA, London colocation (full racks), and network services (IP transit, MPLS/VPLS, wavelengths). Servers are unmanaged by default with full root, but managed services, remote hands, and migrations are available. Options span software/hardware RAID, cPanel/CloudLinux/KernelCare, IPv4/IPv6 blocks, BGP, and KVM/IPMI as standard on dedicated nodes.

Positioning. Reliability is a core theme: N+1 across services, no single point of failure, 100% uptime SLA stated for power/network on VPS/private cloud/dedicated classes. Their model suits bandwidth-heavy and performance-sensitive workloads—e-commerce, media, and data platforms - especially where predictable, unmetered throughput and fast incident handling matter.
Clouvider’s current service presentation is somewhat disappointing in several respects. While the company advertises a diverse portfolio—including Colocation, CDN, Private HA Cloud Servers, and Offsite Acronis Cyber Backup—pricing information is displayed only for Dedicated Servers and VPS products.

Moreover, even these listed prices appear as €0, requiring users to initiate the ordering process to view actual costs. This approach prevents potential customers from obtaining a clear pricing overview and creates unnecessary friction in the evaluation process.

A further concern arises from the live chat support, which proved unhelpful and showed little initiative during testing, leaving a poor impression of the company’s customer engagement and responsiveness.

💰 Price & Cost

Dedicated server price points span frequent "sale" SKUs by city (e.g., London from ~£65/mo; NYC/LA from ~£99/mo; unmetered dedicated from ~£75/mo) and 10 Gbps dedicated lines "from ~£99/mo," with higher-end AMD EPYC/Ryzen and dual-EPYC options in London/Amsterdam/Frankfurt/NYC/LA. VPS plans start from ~£3.50 GBP with instant deployment and 100% SLA. Storage-oriented and high-bandwidth dedicated lines add 50–100 TB bundles up to 25 Gbps unmetered.

Money-back. A 30-day money-back is available once per customer; you must cancel within 30 days via the notice method in the Terms. Certain deposits ("Add Funds") and crypto/AliPay payments are non-refundable.

Billing & extras. Dedicated: customizable RAM/drive counts (up to 12× NVMe), bandwidth upgrades up to 25 Gbps unmetered. VPS: scale resources, hourly-style flexibility is not advertised—plans are simple monthly with upgrade options. Licenses (cPanel, other software) are add-ons for servers running on Clouvider’s network.

🏢 Data Center

Footprint:

• UK: Telehouse North (London), VIRTUS Enfield (London), VOLTA Great Sutton St (London), Equinix LD8 (London), Equinix MA4 (Manchester).
• EU: Amsterdam Data Tower (AMS), Equinix FR6 (Frankfurt).
• US: CoreSite LA2 (Los Angeles), phoenixNAP (Phoenix), Equinix DA11 (Dallas), 56 Marietta (Atlanta), Equinix DC10 (Ashburn), CoreSite CH1 (Chicago), 60 Hudson & 32 AoA (New York).

They operate a distributed MPLS backbone (AS62240) and deploy inside named third-party facilities; they do not claim building ownership. Network design emphasizes redundancy (N+1 power/network, multi-PoP MPLS, Tier-1/2 carriers, LINX/LONAP/AMS-IX/DE-CIX interconnections).

SLA/uptime. Product pages state 100% uptime SLA availability (power/network). The platform design (distributed storage options, redundant fabrics) underpins the claim but terms and credits apply per service.

✍️ Customer Support

Support is 24/7/365 via a UK-based NOC with portal-driven ticketing/helpdesk, published phone contacts, abuse email, and a general contact form. Office hours for non-urgent business queries are Mon–Fri 09:00–17:00 UK time. The customer service stance is relationship-driven—engineers aim to understand both technical and business targets—and they offer optional full management if you don’t want to run a 10 Gbps or HA stack in-house.

🔨 Control Panel

Customers manage services through the Clouvider Customer Portal (service/billing/tickets), with public REST API access for automation. Typical dedicated-server actions—rescue mode, recovery, IPMI/KVM, rDNS/IP management—are initiated from the portal. Control-panel software (e.g., cPanel/WHM) is optional and license-based for servers/vms on Clouvider’s network.

🎯 Conclusion

Clouvider stands out for global reach + big-pipe bandwidth at competitive entry points, backed by Supermicro + Juniper infrastructure and a 100% uptime SLA posture. Strengths include wide site diversity (UK/EU/US), unmetered 1–25 Gbps dedicated options, NVMe-based VPS across 11 locations, BGP and IPv6 by default, and a responsive UK-based NOC. Things to weigh: unmanaged baseline (great for experienced teams; others may want managed add-ons), and facility ownership sits with third-party DCs (common for network-focused hosts). For growing projects that need fast ports, dependable SLAs, and room to scale, Clouvider is a credible, engineering-friendly choice.

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