BlackSun Review 2025. Is blacksun.ca good web hosting in Canada?

📄 Editorial Review

(3*) 🔧 Services: Web HostingDomain Registration
⇔ Redirected domains: cloudstuff.ca dedicatedservers.ca
BlackSun is a veteran Canadian hosting brand with roots going back to 1998, based in Saskatoon, Saskatchewan and operating as a division of VDC Virtual Data Corp under the wider MSP Corp umbrella. Over time they have shifted from being "just" a shared hosting provider into more of a regional cloud and infrastructure specialist, while still keeping a clear focus on Canadian data residency and support.

At the front of the catalogue are classic cPanel shared hosting plans aimed at small and medium websites. These are built on SSD storage, include free SSL as standard, one-click WordPress installs, a multi-layer security stack and full daily off-site backups using Veeam with roughly 30 days of restore history. The smallest plan is limited to a single site; higher tiers allow unlimited websites on one account and scale storage up into the hundreds of gigabytes, with some marketing copy referring to capacities up to 1 TB.

WordPress gets a dedicated spotlight through their WP Premium Hosting range. Here BlackSun essentially takes the shared stack and cranks it up: more CPU/RAM and SSD storage, higher bandwidth allocations, a hardened environment (CloudLinux, KernelCare, Imunify360, dual firewalls and reinforced DDoS protection), plus cPanel, Softaculous and a 99.995% uptime target. These plans are clearly aimed at agencies, busy WordPress sites and organisations that want managed WordPress on Canadian infrastructure rather than on a generic global platform.

Above that, they move into cloud and VPS territory. CloudLinux VPS packages emphasise isolation, cPanel/WHM and the same KernelCare/Imunify security approach, but are quoted more as customised builds than as public price tables. Under the broader VDC Cloud Services banner they go further: fully managed virtual servers, Remote Desktop Services, SQL/SharePoint/Exchange application servers, Veeam Cloud backup, firewall/VPN services and managed colocation. That turns BlackSun into a regional cloud vendor for Canadian SMEs and institutions that want their workloads kept inside domestic data centres.

Domains, DNS, SSL, BlackShield web application firewall, a Weebly site builder, SEO add-ons and Microsoft 365 email round out the product set. As a certified .CA registrar they can manage Canadian domains directly, including DNS and renewal/redemption flows.
Overall, BlackSun feels like a security-conscious, infrastructure-aware Canadian host: not the cheapest option, but one that puts serious technology (VMware, triple-redundant storage, Veeam backups, layered security) and local support at the centre of its pitch.

💰 Price & Cost

BlackSun prices services in dollars tailored to the Canadian market, with monthly rates that drop noticeably when you prepay for one, two or three years.

Discounts are tiered by term (roughly up to 35% off for three-year commitments), so long-term customers get substantially better effective pricing than month-to-month buyers. For what you pay, the fact that SSL, daily off-site backups and security tooling are included rather than sold as extras makes the shared plans feel more "complete" than many low-cost competitors.

WP Premium Hosting sits a tier above in both resources and price. Indicative examples:
WP Premium Basic : Around $39.99/month standard / About $25.99/month on a 3-year term
WP Premium Standard : Around $64.99/month standard / Around $42.24/month on a 3-year term

Higher WP Premium tiers (Business and Enterprise) push this further towards 1 TB SSD, more memory, more databases and more monthly support incidents. All keep the same core stack: cPanel, Softaculous, free SSL, CloudLinux, KernelCare, Imunify360, dual firewalls, DDoS protection, VMware backing and a 99.995% uptime target.

Domain registration and DNS management are billed separately per TLD, with a clear focus on .CA but support for many other extensions. Ownership is explicitly retained by the customer, and the usual grace/redemption flows apply if a domain expires.

For VPS, custom virtual servers, managed cloud, RDS, application servers, Veeam Cloud backup, BlackShield WAF, SSL and managed colocation, pricing is handled through sales rather than public grids. That fits their more consultative, infrastructure-oriented approach to those services.

Money-back and refunds. BlackSun offers a straightforward 30-day money-back guarantee on web hosting: cancel within 30 days of ordering and hosting fees can be refunded. As usual, domain registrations, SSL certificates, upgrades, renewals and other third-party or one-off items are excluded.

Payments. They accept major cards (Visa, Mastercard, American Express) and PayPal. Invoices are issued in advance; non-payment can lead to suspension and eventual termination.

🏢 Data Center

BlackSun’s infrastructure lives in Saskatoon, Saskatchewan, within the Innovation Place technology park. Rather than renting generic racks in a third-party facility, they present the data centers as part of their core value proposition.
Key aspects include:

• Location and environment
  Situated in central Canada in an area with relatively low natural-disaster risk and roughly 500 m above sea level, the facilities are promoted as a stable location for long-term hosting. Being physically close to the Saskatoon Internet Exchange (YXEIX) also helps with low-latency regional connectivity.
• Network design
  Redundant 10 Gbps fibre connections with BGP routing provide upstream connectivity, with peering at the local internet exchange to improve performance to other networks. For hosting and cloud services they quote a 99.99% network-level uptime target.
• Power, cooling and fire protection
  Temperature is monitored continuously, and cooling is provided by redundant InRow chillers, with free-air cooling used in winter to reduce energy usage.
  UPS systems combined with generators provide backup power, and generators are tested monthly.
  Fire protection is handled by a two-stage pre-action system tested annually.
• Security
  The facilities use 24/7 on-site security and video surveillance, with access to the data center areas restricted to vetted staff. Building access is monitored and logged.

On the hosting side, they mention VMware-based clusters, triple-redundant enterprise SAN storage and total network bandwidth in the tens of Gbps, plus full daily off-site Veeam backups for hosting accounts. WP Premium hosting builds on that with a 99.995% service-level uptime target, which is comparatively high for a managed WordPress platform.

Taken together, the data centre story is much closer to an enterprise-oriented regional cloud provider than a minimal shared host: redundancy, backups and security are all central in the way they describe the platform.

✍️ Customer Support

Support is clearly part of the brand identity. BlackSun positions itself as offering "down-to-earth" help from Canadian staff rather than anonymous outsourced teams.

• Availability
  • Live sales and support by phone are available roughly 7:00–19:00 CST, seven days a week.
  • Email/ticket support is available 24/7/365.
• Channels
  • Toll-free phone support via a North American number.
  • Email and web-based ticketing for hosting, domains and cloud.
  • Additional contact for VDC Cloud Services and colocation, aimed at more complex deployments.

They offer responsiveness and familiarity: long-standing customers talk about quick, helpful responses and the benefits of working with a local Saskatchewan team who understand both the infrastructure and typical small-business needs. For managed cloud and colocation, they stress that experienced staff handle the day-to-day operation and can help keep customer-owned hardware running smoothly.

Overall, the support model looks like a traditional but well-resourced in-house helpdesk, with extended phone hours backed by round-the-clock ticket handling.

🔨 Control Panel

BlackSun relies on standard, widely used tools rather than proprietary interfaces, which makes life easier for users migrating from other hosts.
cPanel (shared hosting) / cPanel & WHM (VPS / CloudLinux VPS)
VPS customers get cPanel & WHM, which is familiar territory for agencies and resellers building their own multi-tenant hosting on top of BlackSun’s infrastructure.

Weebly site builder ( weebly.com reseller) For users who do not want to manage a CMS themselves, Weebly can be added for drag-and-drop sites while still running on the same hosting platform, which is useful for simple business sites and landing pages.

Domains and DNS are handled via a client portal interface where multiple domains can be managed, locked and renewed, and DNS records updated.
The overall management experience is conventional and predictable: anyone who has used cPanel before will feel at home immediately, and those who have not will find ample documentation and support.

🎯 Conclusion

BlackSun is not a bargain-basement host chasing the lowest possible price. Instead, it aims to be a solid, Canadian-based partner for websites and infrastructure that need reliability, strong security and local data residency.

Highlights include:

- A long operational history and clear Canadian ownership and location.
- Shared hosting that includes features many competitors charge extra for: daily off-site Veeam backups, free SSL, multi-layer security and a free first-year domain.
- A serious managed WordPress offering (WP Premium) with high uptime targets and a hardened environment.
- A growth path into CloudLinux VPS, managed virtual servers, application hosting, Veeam Cloud backup and managed colocation under the VDC Cloud Services umbrella.
- Canadian support via phone and tickets, backed by clear processes and extended hours.

Points to weigh:

- Pricing sits in the mid to upper range, especially for WP Premium and custom cloud, so very small or hobby projects may find it more than they strictly need.
- Advanced services are quote-based rather than fully self-service with public pricing, which suits businesses that want consultation but not buyers who want instant, automated provisioning with full cost visibility.
- The platform is centred on Canada; multi-continent deployments may still require additional providers.

For Canadian businesses, agencies and organisations that want hosting and cloud services kept inside Canadian data centres, with daily backups, layered security and people they can call, BlackSun is a strong candidate. For purely price-driven, global or experimental workloads, a cheaper or more globally distributed provider might be more appropriate—but that is not the audience BlackSun is primarily trying to serve.

🌏 Server locations:

📢 Special pages

• Contact us
• About us
• Terms of Service
• Service Level Agreement
• Privacy