BigScoots Review 2025. Is bigscoots.com good web hosting in United States?

📄 Editorial Review

(3*) 🔧 Services: Web HostingDomain Registration
BigScoots, active since 2010, is a U.S.-based hosting provider delivering a diverse range of solutions backed by enterprise-grade hardware and a highly responsive support team. Their infrastructure is built for performance, reliability, and security, and their approach emphasizes full management, daily backups, and proactive monitoring across all service tiers.
The company’s product lineup includes:

• Shared Web Hosting – SSD-powered plans aimed at individuals and small businesses. These use enterprise-grade hardware with strict resource allocation to prevent performance degradation from "noisy neighbors." Backups and proactive server monitoring are standard. While ideal for cost-conscious users, those seeking enhanced speed, scalability, and management tools may prefer BigScoots’ Managed WordPress hosting.
• Managed WordPress Hosting – One of the company’s flagship services. Every plan is tailored to the client’s website, goals, and hosting environment. Customers gain access to a WPO Portal for managing services, backups, and support, alongside perks like free no-downtime migrations, no hidden fees, and no forced upgrades during traffic surges. For performance-focused users, BigScoots offers optional Performance and Security Packages that improve Core Web Vitals, page speed, and site protection through Cloudflare Enterprise, edge caching, and a Web Application Firewall.
• Cloud VPS Hosting – Fully managed SSD-powered VPS plans, offering dedicated virtual resources, firewall protection, and complete administrative control. Ideal for users needing higher reliability, flexibility, and isolated resources without moving to a dedicated server.
• Dedicated Servers – Custom-built, fully managed servers available in different configurations (Entry, Mid-level, and Enterprise Scoot) with 2 IP addresses included. These servers offer complete control, high security, proactive monitoring, and are optimized for mission-critical workloads.

BigScoots maintains a philosophy of owning and operating their own hardware end-to-end, giving them greater control over resource allocation, performance tuning, and cost efficiency.

💰 Price & Cost

BigScoots’ pricing is reasonable relative to the premium hardware, management, and features included, though it can be higher compared to similar configurations from other providers like ScalaHosting or GreenGeeks. The difference is largely justified by their hands-on support, longer refund period, and service quality.

They offer a 45-day money-back guarantee, exceeding the industry’s standard 30-day period. Payment options include PayPal, Visa, MasterCard, Discover, and American Express.

🏢 Data Center

BigScoots operates out of Chicago, USA, in a Tier III+ facility recognized for its dependability and physical security. The environment includes redundant power systems, advanced cooling, biometric access, and enterprise networking, ensuring their 99.9% uptime guarantee is consistently met.

✍️ Customer Support

Support is one of BigScoots’ standout strengths. Their U.S.-based team is available 24/7/365 via phone, email, live chat, and ticket system, with an average response time under 90 seconds. They are also active on social platforms like Facebook and Twitter.

This support is described by many customers as personable and proactive, with technicians often known by name. They handle migrations, troubleshooting, optimizations, and even plugin or third-party software issues for managed clients.

🔨 Control Panel

BigScoots primarily uses cPanel, an industry-standard administrative interface known for its ease of use. It allows clients to manage domains, email, databases, and files through a user-friendly dashboard. This choice ensures familiarity for experienced users and an easy learning curve for beginners.

🎯 Conclusion

BigScoots blends premium managed hosting services, enterprise-grade hardware, and exceptional support responsiveness into a package designed for clients who prioritize performance, security, and personal service. Their 45-day refund policy, uptime guarantee, and diverse hosting lineup make them a safe and attractive choice.

However, budget-sensitive users may find their prices slightly higher than competitors offering similar resource configurations. For those willing to invest a bit more for hands-on management, transparent pricing, and superior infrastructure, BigScoots is one of the stronger options in the U.S. hosting market.

As of 2025, BigScoots has discontinued its Reseller Hosting plans, a service that was still available in 2022. Additionally, much of their dedicated server lineup continues to feature the same CPU models from 2022, indicating limited hardware refreshes in recent years.

📢 Special pages

• About us
• Terms of Service
• Service Level Agreement
• Privacy