Exabytes EBiz 16 AI Plus, MYR 32.99/mo. on Linux Shared


EBiz 16 AI Plus has been added on Jan 7, 2026, Aggregate Rating (9.3 out of 10 from 104 reviews)
Exabytes
1-18-8, Suntech @ Penang Cybercity Lintang Mayang Pasir 3
Bayan Baru 11950
MY
☎ Phone +6046097888
  • 💡 Plan Name: EBiz 16 AI Plus (sku #p142144)
  • 🔧 Category: Shared Hosting / Linux
  • 💰 Price:MYR 32.99/mo. VAT 8% exc
  • 💿 Disk Space: 75 GB
  • 📶 Traffic bandwidth: unmetered
  • 💲 Setup Fee: free
🔌 Hosted domains :60
🆓 free domains :1
📌 Dedicated IPs :0
💳 Payment Methods :Credit / Debit / Prepaid CardsPayPalWire Transfer
🔨 Control Panel :Plesk
🔧 Category :BackupWordpressWebsite BuilderE-Commerce
✍️ Support Options :Help DeskPhone / Toll-FreeLive ChatOnline: Skype, Whatsapp ...Available 24/7
🌏 Server Locations :Malaysia
Targeting :CA DE ID MY PH SG TW US
💰 Money-back guarantee :100 days
🚀 Uptime :99.9 %

See also initial EBiz 16 AI Plus plan location on their website!


*📜 Plan description

EBiz 16 AI Plus is positioned for growing businesses that want smoother scaling with AI website tools.
Pricing: as low as RM32.99/mo on a 36-month term; a higher standard monthly rate is shown as RM171.99/mo; pricing varies by billing term (36 months, 12 months, 1 month).

Plan resources and limits
- Control panel: Plesk
- Storage: 75GB SSD total disk quota (web files, logs, and databases share the same disk allocation)
- Websites (main domain + addon domains): 60
- Email accounts: 60 (mailbox storage shared within the total 75GB)
- Monthly data transfer: unlimited
- Subdomains: unlimited; parked domains: unlimited
- Databases (MariaDB): 60

Account performance allocations
- CPU: 2 cores
- Memory: 2G
- IO throughput: 4MB/s; IOPS: 1024
- Entry processes (EP): 20; active processes (NPROC): 200
- Inodes: 200K
- PHP memory limit: 512M
- Max database user connections: 45
- Approx. accounts hosted per server: ~300

Backups and email sending
- Backup frequency: daily (14 days retention)
- Max hourly emails per hosting account: 200
- Max email message size: 50MB
- Email protocols and tools: POP3/SMTP/IMAP, webmail (RoundCube), catch-all, MX record modification, greylisting, forwarders, aliases, autoresponders, filtering, anti-spam, virus scanning

Security, speed, and developer tooling
- Security stack: Spam Expert spam filters, Patchman, Imunify360, Cloudflare support, web application firewall, antivirus and antimalware scans, SSL certificates, DNSSEC, hosting advisor, password-protected directories
- Performance stack: LiteSpeed web server, LiteSpeed Cache (LSCache), WordPress management, WordPress acceleration
- Developer and admin tools: SSH access, file manager, AWStats, raw logs, redirects, hotlink protection, IP deny, preinstalled scripts, backup manager
- Dev tools: multiple hardened PHP versions, Composer, phpMyAdmin, Git, website importing, mail importing, WordPress Toolkit
- Supported software and protocols: Ruby, Node.js, Perl, Python, MariaDB, and HTTP/3 (QUIC)

Free lifetime domain notes
- Includes free lifetime domain benefit (subject to terms): available for hosting plans of 12 months or longer; monthly plans and EBiz 16 AI Mini are not eligible; the free domain must be the primary domain for the hosting plan; valid only for new domain registration during signup; applies only to standard domain extensions listed in the pricing table and excludes premium domains.

Service, payments, and guarantees
- Support coverage includes 24x7 monitoring, 24x7 helpdesk and live chat, emergency WhatsApp support, and phone support (8 hours x 5 days)
- Accepted payments include online credit cards, online bank transfers, and PayPal
- Guarantees: 100-day full money-back; 99.9% network uptime; 99.9% server uptime
- Add-ons and technical charges: paid SSL certificate installation RM95 setup + SSL cost; free SSL installation with free setup fee; activation fee free; hosting migration from RM400/task; ad hoc technical tasks from RM100/task (business hours) or from RM200/task (non-business hours)

AI-powered business hosting combines shared hosting with integrated AI tools to speed up site creation and ongoing content updates, including an AI website builder, AI writing assistant, and AI image generator. Websites run on LiteSpeed with caching for WordPress and support modern protocols such as HTTP/3 (QUIC) to improve page-load performance. The Plesk control panel provides centralized management for domains, email, databases, SSL, backups, and application deployment. Hosting is delivered from a Tier 3 data center in Malaysia to reduce latency for Malaysian audiences and support compliance with local data regulations, with SSL, malware protection, and round-the-clock support designed to keep business sites stable and secure.

📄 Editorial Review

Exabytes is one of the most established hosting and cloud providers in Malaysia and the wider Southeast Asia region. Founded in 2001 in Penang by Chan Kee Siak, it has grown from a small hosting outfit into a full digital infrastructure and solutions provider serving well over a hundred thousand websites and a large SME customer base. Today they run thousands of servers, host huge volumes of email and put a strong focus on helping small businesses "grow digital" with cloud and AI-driven services.

The Malaysian portal exabytes.my offers a very broad range of products: domain registration (including .MY and .COM.MY), AI-powered shared hosting, WordPress hosting, Windows hosting, VPS, dedicated servers, clustered cloud servers, colocation, business email, backup, security, and a full stack of business apps and digital marketing services. The main menu says a lot: AI Hosting, VPS, Server, Colocation, Business App, Digital, Commerce and Enterprise all live under the same brand.

On the classic hosting side, shared hosting is split into several families. The newer AI Hosting bundles (cPanel Hosting AI, WP Hosting AI, Business Hosting AI) combine traditional shared hosting with an AI website builder, AI writing assistant and AI image generator. In practice, a small business can spin up a site, generate text and visuals and manage everything from one interface. Plans like EBiz-level AI packages bundle generous SSD storage, unlimited websites and email accounts, free SSL, daily backups, a free lifetime domain on selected extensions and built-in security features, backed by a 99.9% uptime target. For Windows users there is a separate Windows SSD Web Hosting line, also on SSD, with similar business-focused features.

For projects that grow beyond basic shared hosting, Exabytes offers VPS Hosting on Linux and Windows, including SSD and NVMe variants. These plans come with full root access, dedicated IPs, fixed SSD quotas, defined monthly data transfer and 100 Mbps network ports. Managed layers add security hardening, service uptime monitoring and web application support, and customers can bolt on cPanel or Plesk for easier administration, with free SSL when a control panel is included. The range runs from compact VPS suitable for a handful of sites up to high-spec instances with many vCPUs and large RAM allocations, so there is plenty of room to scale.

Above VPS, Exabytes provides dedicated servers in Malaysia (Linux and Windows) and clustered hosting that behaves more like a customizable cloud platform. Dedicated servers offer bare-metal performance on Exabytes’ network and in their own data centers, aimed at software vendors, agencies and businesses that need consistent performance and isolation. Clustered servers let larger customers design high-availability architectures directly on Exabytes’ infrastructure, with full root access and the option to distribute workloads across multiple nodes.

Colocation is another strong pillar. Exabytes rents rack space in multiple Malaysian facilities (Kuala Lumpur, Cyberjaya, Penang) and presents these as a "future-proof home for your server" with Tier 3-grade infrastructure, 99.9% network uptime guarantees and 24x7x365 monitoring. There are dedicated colocation pages for Penang and for blade server colocation, emphasising world-class facilities, redundant connectivity and continuous network surveillance. This suits companies that want their own hardware in a local data center but prefer a managed environment around it.

Beyond hosting, Exabytes pushes hard into broader digital services. Under Business App and Digital they bundle productivity suites (Google Workspace, Microsoft 365, Lark), helpdesk and CRM tools, SSL certificates, backup solutions and cybersecurity products such as Acronis and Cloudflare-based protection. The Enterprise portfolio adds managed AWS, private cloud, managed SOC and security, disaster recovery and backup-as-a-service, giving mid-sized and larger organisations a single partner for infrastructure, security and compliance. Combined with e-commerce site design, logo and branding, SEO and paid ads management, Exabytes positions itself less as a simple host and more as an integrated digital solutions partner for Southeast Asian businesses.

The Malaysian site is mainly in English, with key sections also usable by Malay and Chinese-speaking users (for example around .MY domains). All pricing on exabytes.my is in Malaysian ringgit (MYR), which keeps billing straightforward for local clients.

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