Apr 12, 2004 : Qwest to Host RewardsPlus Site
📅 - Qwest Communications International Inc., (qwest.com 👉 Total Reviews: 1
🙌 Average Rating: 1 / 10
👍 Good Reviews: 0
👎 Bad Reviews: 1
👈 Official Responses: 0 -> lumen.com) announced Monday that ithas secured a contract to provide RewardsPlus Corporation (rewardsplus.com) with hosting and services from its Qwest Web Contact Center.
"Our clients look to us for an easy-to-use benefits interface, with secure and reliable access to program data," said Gary Broache, executive vice president and chief operating officer for RewardsPlus, a provider of benefits management technology. "We chose Qwest to enhance our online portal's capabilities because they have the capability to offer an integrated, turnkey solution."
Under the contract with Qwest, RewardsPlus will use the Qwest Web Contact Center, a network-based IVR, vXML platform, to manage the company's interactive voice response (IVR) technology solutions.
RewardsPlus offers a suite of Web-based applications and professional services that support employee benefit communication, enrollment and ongoing administration. However, not all users have access to the Internet, so RewardsPlus also offers IVR solutions. With the Qwest services, RewardsPlus will be able to combine the automated voice and Web self-service tools to give users the ability to review all their benefits information. After a caller is logged into the application, they are presented with options specific to their own personal benefits.
🙌 Average Rating: 1 / 10
👍 Good Reviews: 0
👎 Bad Reviews: 1
👈 Official Responses: 0 -> lumen.com) announced Monday that ithas secured a contract to provide RewardsPlus Corporation (rewardsplus.com) with hosting and services from its Qwest Web Contact Center.
"Our clients look to us for an easy-to-use benefits interface, with secure and reliable access to program data," said Gary Broache, executive vice president and chief operating officer for RewardsPlus, a provider of benefits management technology. "We chose Qwest to enhance our online portal's capabilities because they have the capability to offer an integrated, turnkey solution."
Under the contract with Qwest, RewardsPlus will use the Qwest Web Contact Center, a network-based IVR, vXML platform, to manage the company's interactive voice response (IVR) technology solutions.
RewardsPlus offers a suite of Web-based applications and professional services that support employee benefit communication, enrollment and ongoing administration. However, not all users have access to the Internet, so RewardsPlus also offers IVR solutions. With the Qwest services, RewardsPlus will be able to combine the automated voice and Web self-service tools to give users the ability to review all their benefits information. After a caller is logged into the application, they are presented with options specific to their own personal benefits.
URL source: http://www.thewhir.com/marketwatch/qwe041204.cfm
Company: qwest [qwest.com -> lumen.com]
Want to add a website news or press release ? Just do it, it's free! Use add web hosting news!