Sep 10, 2009 : Rack-Soft Launches 4PSA VoipNow 2.0.3
📅 - New version of company's Unified Communications solution provides multimedia communication services like voice, video, presence and instant messaging.
Rack-Soft, a developer and integrator of server and data center software, today announced the general availability of 4PSA VoipNow 2.0.3, the new version of its Unified Communications solution that delivers rich multimedia communication services like voice, video, presence, instant messaging and faxing. The company states that service providers use 4PSA VoipNow to deliver Unified Communications to SMB market.
It further states that 4PSA VoipNow 2.0.3 helps providers offer better services to customers located in multiple time zones. These users will be able to access information in the web interface and over the phone in their local time. The company adds that the new version also comes with improved CallerID handling, infrastructure centralized billing capabilities, as well as more detailed reporting.
The company explains that VoipNow 2.0.3 also introduces easy to setup SIP trunking features. With the new add-on, providers are able to offer SIP trunking services to customers having on premises PBX systems, making the first step to migrate them to a fully integrated hosted Unified Communications service.
"We have many customers that target the global market. It's quite common to have clients from Europe, US and Australia on the same infrastructure. When users access the web interface, for example for checking call reports or voicemails, they expect to find there the local time on all records. They are usually not interested that the service is delivered using SaaS from an infrastructure located on another continent.", said Bogdan Carstoiu, Rack-Soft's CEO.
Rack-Soft, a developer and integrator of server and data center software, today announced the general availability of 4PSA VoipNow 2.0.3, the new version of its Unified Communications solution that delivers rich multimedia communication services like voice, video, presence, instant messaging and faxing. The company states that service providers use 4PSA VoipNow to deliver Unified Communications to SMB market.
It further states that 4PSA VoipNow 2.0.3 helps providers offer better services to customers located in multiple time zones. These users will be able to access information in the web interface and over the phone in their local time. The company adds that the new version also comes with improved CallerID handling, infrastructure centralized billing capabilities, as well as more detailed reporting.
The company explains that VoipNow 2.0.3 also introduces easy to setup SIP trunking features. With the new add-on, providers are able to offer SIP trunking services to customers having on premises PBX systems, making the first step to migrate them to a fully integrated hosted Unified Communications service.
"We have many customers that target the global market. It's quite common to have clients from Europe, US and Australia on the same infrastructure. When users access the web interface, for example for checking call reports or voicemails, they expect to find there the local time on all records. They are usually not interested that the service is delivered using SaaS from an infrastructure located on another continent.", said Bogdan Carstoiu, Rack-Soft's CEO.
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